Ecom Express Complaints & Reviews

Low quality matirial i want my money

On 28th Oct I ordered a product but till now I have not received my order and now it's close to one month . On 14th Oct there was a single delivery attempt but unfortunately I was not home so I told to reattempt delivery on 16th Oct . Now it has been more than a week that I have not received my parcel . The delivery boy didn't even contacted me nor tried to deliver my parcel . Now the tracking status shows RTO Initiated ... Wtf a month waiting for my parcel and now it's being returned to origin ?!?! I want my parcel anyhow and should not return back . Atleast you should try to deliver 3 attempts but that also didn't happen . Worst service ever . I am really disappointed . If this ecomexpress really have any kind of responsibility towards the customers then deliver my product by today or tomorrow anyhow and should not return back .
My AWB - [protected]
Tracking ID[protected]

I ordered on 10 Oct and today is 23rd October I don't get my order. Very bad customer service and don't even get call from their side

Worst courier service. You can see from the tracking the package have received the mother station on 13th and 16th it's shown as out for delivery. on 16th they called me and said that we are not delivering today and will deliver whenever they came this route. All other services except Ecom have given good service till date. It's the worst service and while reading their reviews I have seen it happen to many customers. Now it's showing RTO

My order [protected] is not deliver to me, it's too late by delivery boy, please make it deliver to my address as possible soon

While Activating my UAN in EPFO Portal my name and DOB is showing mismatch..
I was working as Finance and Accounts Executive at Ranchi - Jharkhand. My employee code was - E4114 and Employee ID - [protected]. My joining date was[protected] and last date of working was[protected]..
Since i am unable to activate my UAN in EPFO portal due to mismatch in Name and Date of Birth.
Hence it is requested to kindly resolve the issue so that i can activate my UAN in EPFO Portal

I ordered products from smytten..4 of the products were delivered on 20.10.2021. 1Product ([protected]) was to be delivered on 21.10.2021 bt i received a msg that i refused to accept the product.. bt i didnt even receive any call or msg from the alloted delivery person. I notified tat i didnt refuse the product. I got msg tat delivery has been planned t other day.. bt still didnt get any call from their alloted employee. The shipment has not yet delivered and nw it shows as OFD locked. How is it right to state that i refused the product when t employee has not even contacted me. Kindly resolve the issue and deliver the product as soon as possible.

On 7/10/2021 I ordered a shirt. The estimated delivery date was 18/ 10 . On 12/ 10 delivery boy called me but I was unable to take a call. After that I asked for reschedule delivery. But after that no one called me from ecom express . They are showing wrong status that customer refused to accept the delivery and they are but the truth is that no one called me . I used to get message from ecom express that u will get ur delivery today and I kept waiting but no one called me. When I used to call them for filing a complaint they are saying that all our executives are busy. This is so unsatisfactory. Service is not good at all. And today in order status it is showing that RTO lock Shipment. Plz do the needful and deliver the order as soon as possible

AWB Number: [protected]
This product is not received now I am tracking today shipment rto locked .
Please help me my product give me please

I want to return this product and I want my money back as soon as possible

I have ordered a product from amazon on 4th october.It was shipped by Ecom express.The product has not delivered yet.It almost taking one month to deliver.Product has arrived in Guwahati on 13th october but i have not seen any move from the last location Guwahati.What is the problem behind this matter? I am very upset with Ecom Express delivery service.Why the product still not delivered to my location(Morigaon).Kindly Solve the issue.

I have order one product in meesho and it has come but the product was damaged so I have exchanged it and it has shipped by the company of ecom express but still now I didn't receive the product in my hand I have many time called customer care but they didn't took the call they didn't respond itself I am gave money too now I am struggling to get my money when I am tracked it is telling undeliverable and unlocatable very worst ecom express very bad in meesho experience

I have order jean pants but it delivered different long pants so i would like to ask u to refund my money

I have ordered 2 products and they are going to be delivered through ecom express. I am waiting for a long time and I got no response from them. I have called multiple times and they reply the same always i.e. to wait for sometime... The expected time of order already passed and i want my order urgently but the company isn't providing services as expected. I hope my complaint helps me to get my delivery soon.

I have been waiting for my product which I ordered on 7th October but have not received it till date that is 22nd October.
In track your order its showing rto shipment lock now. Please help me get my order.

It's a matter of disguise that companies like ECOM Express have come under the evil shadow o[censored]nethical work culture. I believe the foundation of a courier company is the trust between the customer and the delivery executive but I was wrong.

I, Subrata Guria was waiting for a parcel since 14th October 2021( Order No : [protected], AWB NO: [protected] ). After so much delay or laziness, I got a call from a delivery executive on 20th October and he confirmed to me that he is coming to deliver that package within 5 minutes. So I started waiting beside the main door but after one and half hours when I called the same person he didn't pick up, and in the evening I got one SMS that my package is undelivered because " Customer not available".

Now I don't know what should I say. Surely I will get my money back as ECOM express manifested an RTO request. But what about time, expectation, and trust?

Kindly answer if you have any.

I have ordered oswaal books since 7 days back and they are going to be delivered through ecom express. Since it is the 8th day I am waiting and I got no response from them. I have called there more than 3 times and they reply the same always i.e. to wait for more 2 days... The expected time of order already passed and i want my order urgently but the company isn't providing services as expected. I hope my complaint helps me to get my delivery soon.

I ordered a product and they shipped the product by ecom express.
My tracking number is [protected]
When the product came to the delivery location status showed that the shipment is out for delivery...
I was waiting from morning but i didn't got any call from delivery boy.. And the end of the day status shown that consignee requested for future delivery...
I didn't even got any call or any prior information... Then how could i tell them for future delivery...
I contacted their helping number for clarification.. Without clarifying the issue he was being rude...
Trust me this is the worst thing and the worst one I have ever seen

My order was to be delivered by ecom express, the worst delivery service provider. I wish i had a choice to choose from whom i want to receive my order. They themselves don’t deliver the product and later write the wrong reason. Seriously? My AWB number[[protected]] came out for delivery but never reached me. Didn’t receive any call from the delivery person. It's been a long time I have ordered the product from Khadims but haven't received. But it’s showing RTO lock. And now Shipment RTO lock. What is this?
Request you the please return the product and issue my refund.

Delivery boy are so rude my delivery not delivered by econ Express
And hold my delivery
Boycott this type of delivery service