Ecom Express Complaints & Reviews

Address: Malshiras

Delivery guides from malshiras ecom not delivering product, they just send out of delivery messages and evening that, undeliverable bcz you are available which is wrong, they didn’t even came to deliver product

Ecom Express customer support has been notified about the posted complaint.

View replies

A

Ankit Ghumatkar

Oct 16, 2021

Your FLIPKART order AwB [protected] was undelivered as you were not available - ECOM EXPRESS

Reply

I

indu nagi

Oct 16, 2021

I am also suffering with same with my shipment number [protected].

Really these people are making our lives hell.

Someone should have to take a serious action against these delivery guys.

Reply

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear Ankit,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Reply

Helpful

1 other people found this review helpful

1 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Address: Kottayam

Very sad to say that it was worst delivery company ever i seen . My product from flipkart reached at the nearest hub on 9/10/2021 and the exact delivery date was 12/10/2021 still now 16/10/2021 i don't get my product .They were so irresponsible and not attending phone calls .It was very irritating i have already registered an complaint in flipkart . I want immediate action against this if the product not deliver today i don't buy that . Such an irresponsible company and staff ever seen

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Oct 16, 2021

Updated by Nishanth6 The AWG [protected]

Oct 18, 2021

Updated by Nishanth6 The ecom express not responded yet

Verified Support

Oct 19, 2021

Ecom Express Customer Care's response Dear Nishanth,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Verified Support

Oct 19, 2021

Ecom Express Customer Care's response Dear Nishanth,

Greetings from Ecom Express

Kindly ignore the previous message.

Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: House No:36,Ward No:6 Vijaypur pin:184120 Distcc Samba ,Jammu and kashmir, Near J&k bank

Respected Sir/Mam,
I want to know what are you doing guys first of all my product is shipped on 11 it usually takes 2 to 3 days to deliver but there is no status update till 14 october after that it has been in anantnag which means its dislocated from the actual root as my delivery pincode is in jammu.After that it took 3 day to send my product from anantnag to sringar which just took 2hours by road .NOW DELIVERY DATE IS OVER YOU GUYS ARE FOOLING THE CUSTOMER TAKE ACTION AND DELIVER MY PRODUCT AS SOON AS POSSIBLE AND DO NOT EVEN DARE TO CANCEL MY PRODUCT OTHERWISE YOU WILL HAVE TO FACE VAROIUS CONSEQUENCES.MY AWB NUMBER IS [protected].

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lanji,

My order awb no. Is--[protected]
Please delivered my order

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

Ecom Express Customer Care's response Dear S Kingdom's,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment. Our Delivery center Team already working on this and expedite the delivery of the shipment at the earliest.

We appreciate your patience.

Regards,
Team Ecom Express

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Vpo-tatarsar district and tehsil-sri ganganagar

Your delivery boy fraud with me and harrashing me from last 4 5 days.i also complained a application against in my nearest consumer court.very bad behaviour and abusive type language.

+1 photos

Oct 16, 2021

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

Ecom Express Customer Care's response Dear Rksingh,

Greetings from Ecom Express

Please accept our apology for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I've ordered my product on 6th Oct and the product was to be delivered by 10th of October 2021 it has not been delivered till today .ie. 15of October 2021 .
Very poor service . Cannot trust on it because my product can be tampered .And what is the guarantee .

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear Shrishty,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Also you can write us at [protected]@ecomexpress.in

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Amruth Nagar, Bangalore

Website: ecomexpress.in

AWB Number:[protected]

The product was marked as delivered on 12th Oct 2021 but no product was delivered to me. We have been calling Ecom Express everyday and till now there has been solution from them, status of package is still "Delivered" on the Ecom portal but we have not received any product even after 3 days.

Ecom express is not ready to do anything and now my thousands of rupees are stuck or lost.

Delivery agent was able to update status to "Delivered" without any further authentication which means they can simply steal the product or replace the items.

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

Ecom Express Customer Care's response Dear Navdeep,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Ecom delivery peoples are not delivering the product, they are sending wrong pin as message, but not delivering and giving missed to call to my no and making wrong propaganda that I was not responded. Instead coming to my place and collecting the personal phone no. And blocking my mobile no in their customer care portal where I not to contact them. May be this group is pinamies network who is torturing me for many years.

Ecom Express customer support has been notified about the posted complaint.

Oct 15, 2021

Updated by Radhakrihnan Not resolved.

Verified Support

Oct 18, 2021

Ecom Express Customer Care's response Dear Radhakrihnan,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Also you can write us at [protected]@ecomexpress.in

Regards,
Team Ecom Express

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

My order [protected] got shipped at 7 October 2021. The current status is at Guwahati, Assam. It's showing ready for pickup but no one is picking up the parcel and it's getting delayed daily and postponed to the next day. It's taking too much time. Do something. I ordered the item during sale. So i won't get the same at the price. You will be responsible for it.

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

Ecom Express Customer Care's response Dear Albiya,

Greetings From Ecom Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 17 Oct, 2021, 12:31 hrs at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Abohar

Want to return the order no[protected]

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We have noted your request to cancel/return the order. To process the cancellation/return, request you to kindly contact your shopping portal process it further. Also, we request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 32 panki gangaganj kanpur near ips school kanpur nagar

Change product order by men's product shipping by women product

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

Ecom Express Customer Care's response Dear Sundarm,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jorethang

Hello my name is Munesh Muringla and I have recently ordered from mynta and I got to know it will delivered by ecom express which was supposed to be delivered by yesterday (14TH OCT 2021) but till date I haven't got call from ecom delivery center jorethang South sikkim this is not only the first time but it happened with me 3 time they never call so please look into this matter

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear Munesh,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Also you can write us at [protected]@ecomexpress.in

Regards,
Team Ecom Express

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: ECOM EXPRESS PVT LTD. 10 TH FLOOR AMBIENCE CORPORATE TOWERII. AMBIENCE ISLAND.GURUGRAM. HARYANA.122002

With due respect i would like to inform you that i have ordered an product which was shipped through courier ecom express having tracking id [protected] which was not deliverd yet. Though they were showing that they were tried to deliver the parcel on 11/10/21 but failed due to wrong address.But actually delivery boy called me and told to come forward to collect my parcel but i denied. After that they never tried to deliver the parcel.
So it is my humble request plz do the needful so that they deliver the prepaid parcel as soon as possible. Thanking you.

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

Ecom Express Customer Care's response Dear Kumaralipatra,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 15th Oct 2021 17.16 hrs. at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

AWB no. [protected], Product is not delivered not getting the update also Product is not delivered not getting the update also

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have a wrong jeans on myntra on 6th oct, which was sceduled to be delivered on 8th October. The delivery boy called on that day around 8:00 pm and stated that he will deliver the product on the next day i. e on 9th oct. Later I received another product from myntra on 11 oct, but not the product in question. Today on 14th oct delivery boy called around 4:00pm and stated he will deliver it on next day.
This is serious unprofessional behavior from your end.
Another thing the delivery boys are reluctant to deliver at my home they rather insist to collect the parcel from a place convenient to themselves which is very far from my home.
Kindly find the attachment for clear understanding.

+3 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

Ecom Express Customer Care's response Dear Kittu,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Delhi

Order not received from ecom express. I have tried so many calls and emails no one responding. Extremely disappointed with ecom express. Please response asap.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear N Sarvessh,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Also you can write us at [protected]@ecomexpress.in

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Arif Arts, near police station Narbal, BUDGAm jammu and kashmir

I had ordered one item which was out for delivery and was supposed to be delivered some 6 days ago but your executive neither called me nor delivered the said item at my adress. When I raised my issue with him he behaved rudely, it look like he is not mentally fit and lack professional ethics of sales executive... Now I request you to teach him professional ethics of being an sales executive or remove him as a sales executive.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear Mujtaba,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Also you can write us at [protected]@ecomexpress.in

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ecom express keshav nagar chomu

My Courier 10 ot. was arrived at my nearby center chomu but courier boy is not delivering it gives wrong update every time that my house is closed. My order no.[protected]

+2 photos

Oct 18, 2021

Complaint marked as Resolved

take action againest delivery center and also courier boy

Ecom Express customer support has been notified about the posted complaint.

Oct 14, 2021

Updated by Pankaj7891 My Courier was arrived 9 october at my nearby center chomu but courier boy is not delivering it gives wrong update every time that my house is closed. My order no.[protected]

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Pankaj,

Greetings from Ecom Express

We sincerely apologize for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Oct 17, 2021

Updated by Pankaj7891 Awb no. [protected]

Verified Support

Nov 16, 2021

Ecom Express Customer Care's response Dear Pankaj,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

View replies

P

Pankaj7891

from Jaipur, Rajasthan

Oct 15, 2021

Awb no. [protected]

Reply

Helpful

2 other people found this review helpful

2 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Ecom delivery boy had come to my house without my Amazon Parcel and requested me to get the package from his Office.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 15, 2021

Verified Support

Dear Madan,

Greetings from Ecom Express

We sincerely apologize for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Naya bazar khesmi

Website: Ecom Express

Hello,
I am Aryan Kumar I ordered for 3 shirts but in return I got 2 kurtis also both were torned and faded this site is fraud because when I try to reach them they are not accepting my calls. I want my money back and ban this fraud Ecom express.
Order ID-[protected]

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Aryaan,

Greetings from Ecom Express

We sincerely apologize for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Ecom Express Complaints & Reviews

File a complaint to Ecom Express

Ecom Express reviews & complaints page 83

Not delivering order

Post your Comment

They not trying to deliver my product

Post your Comment

AGAINST AWB Number 2794663107,Delay

Post your Comment

My order has been not delivered

Post your Comment

Delivery boy fraud with me

Post your Comment

I am complaining about the poor service of Ecomexpress

Post your Comment

Package was not delivered but status is delivered

Post your Comment

Not delivering just by collecting the personal information

Post your Comment

Pickup failed, shipment not ready

Post your Comment

Product quality is not good

Post your Comment

Change product

Post your Comment

No calls from delivery center

Post your Comment

Online purchase issue

Post your Comment

AWB no. 2813626149 ,Product is not delivered not getting the update also Product is not delivered not getting the update also

Post your Comment

Myntra delivery

Post your Comment

Nithya name Order not received

Post your Comment

I am complaining about unacceptable behaviour of your narbal office execute

Post your Comment

For delay my package

Post your Comment

Refused Home Delivery

Post your Comment

Got different and torned product

Post your Comment

Related businesses