Ecom Express Complaints & Reviews

AWB no. [protected], Product is not delivered not getting the update also Product is not delivered not getting the update also

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have a wrong jeans on myntra on 6th oct, which was sceduled to be delivered on 8th October. The delivery boy called on that day around 8:00 pm and stated that he will deliver the product on the next day i. e on 9th oct. Later I received another product from myntra on 11 oct, but not the product in question. Today on 14th oct delivery boy called around 4:00pm and stated he will deliver it on next day.
This is serious unprofessional behavior from your end.
Another thing the delivery boys are reluctant to deliver at my home they rather insist to collect the parcel from a place convenient to themselves which is very far from my home.
Kindly find the attachment for clear understanding.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

Ecom Express Customer Care's response Dear Kittu,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Delhi

Order not received from ecom express. I have tried so many calls and emails no one responding. Extremely disappointed with ecom express. Please response asap.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear N Sarvessh,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Also you can write us at [protected]@ecomexpress.in

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Arif Arts, near police station Narbal, BUDGAm jammu and kashmir

I had ordered one item which was out for delivery and was supposed to be delivered some 6 days ago but your executive neither called me nor delivered the said item at my adress. When I raised my issue with him he behaved rudely, it look like he is not mentally fit and lack professional ethics of sales executive... Now I request you to teach him professional ethics of being an sales executive or remove him as a sales executive.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear Mujtaba,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Also you can write us at [protected]@ecomexpress.in

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ecom express keshav nagar chomu

My Courier 10 ot. was arrived at my nearby center chomu but courier boy is not delivering it gives wrong update every time that my house is closed. My order no.[protected]

Oct 18, 2021

Complaint marked as Resolved

take action againest delivery center and also courier boy

Ecom Express customer support has been notified about the posted complaint.

Oct 14, 2021

Updated by Pankaj7891 My Courier was arrived 9 october at my nearby center chomu but courier boy is not delivering it gives wrong update every time that my house is closed. My order no.[protected]

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Pankaj,

Greetings from Ecom Express

We sincerely apologize for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Oct 17, 2021

Updated by Pankaj7891 Awb no. [protected]

Verified Support

Nov 16, 2021

Ecom Express Customer Care's response Dear Pankaj,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

View replies

P

Pankaj7891

from Jaipur, Rajasthan

Oct 15, 2021

Awb no. [protected]

Reply

Helpful

2 other people found this review helpful

2 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Ecom delivery boy had come to my house without my Amazon Parcel and requested me to get the package from his Office.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 15, 2021

Verified Support

Dear Madan,

Greetings from Ecom Express

We sincerely apologize for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Naya bazar khesmi

Website: Ecom Express

Hello,
I am Aryan Kumar I ordered for 3 shirts but in return I got 2 kurtis also both were torned and faded this site is fraud because when I try to reach them they are not accepting my calls. I want my money back and ban this fraud Ecom express.
Order ID-[protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Aryaan,

Greetings from Ecom Express

We sincerely apologize for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: House No:36,Ward No:6 Vijaypur pin:184120 Distcc Samba ,Jammu and kashmir, Near J&k bank

I had already mentioned a complained against this awb number as there is no movement of my shipment but now they are showing my package is at anantnag.Howeved, my address is of jammu, there is no fun of taking my shipment to anatnag as there are various ecom service centre around me in jammu All my product are delivered through local centre.This package contain i phone i am little bit scary.

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: varanasi

Website: Ecomexpress

Your FLIPKART order AwB [protected] was undelivered as you were not available - ECOM EXPRESS

Ecom Express Executive [protected] PIN: 59358 will deliver your Flipkart pre-paid shipment [protected] today.once package is received
They didn’t contact or call me and said that i m out of city and i m also contact there support team and they didn’t provide any information of my package and misbehaving me.

Ecom Express customer support has been notified about the posted complaint.

View replies

S

Sumit504

from Varanasi, Uttar Pradesh

Oct 13, 2021

[protected] my awb number

Reply

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 15, 2021

Verified Support

Dear Sumit,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 13 Oct, 2021, 20:16 hrs at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I have ordered a iphone and it is shipped on 11th October .Together with it have ordered screen guard, charger and some other stuff which is also shipped on 11th october through same courier ecom express and all were from same location gurgaon.Today its 13th October, i have recieved all the product except my iphone of awb number [protected] .I am sure definately the ecom service people were planning to cheat on me by taking mobile from box and putting something else
Please help me out my awb number of ecom express is mentioned above twice.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 15, 2021

Verified Support

Dear Shubham,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the AWB number [protected], the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 17/10/2021.

Regards,
Team Ecom Express

Reply

Shubham23kls's [Complaint's author] reply, Oct 15, 2021

Sir now my package ha lost the route.My delivery location is in Jammu city but its went to kasmir Anantnag and there is no status update since 2 days. Also i am your regular service consumer always product is taken to my nearest hub in jammu but this time its different its i phone sir.Please help

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: #13, ground floor, 1st B mainroad, venkategowda layout, Hebbal kempapura

Dear sir,
I ordered books from OSwaal for my Children on 14th September 2021 and i was supposed to receive it by 19th September 2021 by Ecom express courier service. It was urgent as my children's board exams was to start on 22 September. Almost for 1 month it was showing transit status and then on 12th September, I received a message saying your order is arriving today. I was eagerly waiting for the person, then suddenly i received a message that your parcel is undelivered, could not reach the person etc. I didn't get any call from anybody, how can they write like this after making me wait for so long time and today morning it’s showing RTO lock. Ecom expresses contradictory to its name express, the worst delivery service. I need my ordered product and compensation also as these books are not completly helpful as term I exams are over for my children.
My AWB number[[protected]].

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Chitra,

Greetings From Ecom Express.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment. We have noted your complaint and shall coordinate with our center for current status of the shipment for further connection.

Regards,
Team Ecom Express

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangaramma thota

In flipkart it is showing that the product was delivered but i didn't received the product and there are multiple delivery boys are there we don't know the exact delivery boy

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 14, 2021

Verified Support

Dear Badri,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello sir,

This is regarding Ecom Express service at our area (Chepurupalli) branch. They never deliver in a proper way and they don't try to deliver the product. Most of the times the product gets cancelled by them by saying customer not responding.

Ex.. Today's case they didn't even called me to deliver but I got the message saying customer not reachable.

We are experiencing such a pathetic service and such a worst service which we have never seen anywhere.
I would request you to take an action on the same.

Hope you understand the situation.

Regards
Jagadeesh
Ecom express tracking - [protected]
Mobile [protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 13 Oct, 2021, 19:08 hrs at the registered address.

You may also write us at [protected]@ecomexpress.in for any further assistance from our end.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

There is a parcel from a shopping app which was out for delivery since 5th october but is not delivered till date.

The delivery person updated the status to undelivered with a wrong reson saying that consignee requested for future delivery.

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 14, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Ur delivery boy has collected the amount 415/- from the customer . As it was prepaid order. Im in bangalore i ordered a dress from meesho on 4th january 21 to my friend as a surprise birthday gift my friend lives in Gabbur Raichur district.
Ecom express delivery boy collected the money from my friend 415 on 10th january21. It was a prepaid order . I called ecom customer more than 20 times but they tell to wait for 48 hours . Now 8months over stil i dint get refund . Order no[protected]. AWB [protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Celeena D,

Greetings From Ecom Express.

Thank you for writing to us. We regret for the inconvenience caused to you. We are unable to get your shipment details. We request you to kindly contact your shopping portal.

Regards,
Team Ecom Express

View replies

C

Celeena.D

Oct 18, 2021

Wow ecom express u hv given wonderful reply tht u are unable to get shipment details .i hv given AWB number . And also u told me contact shopping portal . Wch is stupid meesho app .where i called more than 30 times there reply was it was not there mistake its is ecom express delivery mistake. They told me to cl u people now u people tell to contact them . Better take my 415 as charity . U pple are really a fraud . Cnt solve customers problem .only giving reply as sorry for the inconvenience .

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Dear Sir,
recently i order a mobile from flipkart, which is delivered by Ecom Express. tracking no. for that courier is [protected]. Delivery asking for money if you want to product at home, otherwise you have to pick up product at Chhaigaon Makhan which is 9km far from My home.
Kindly check so that we will not face this problem again.

Regards
Amar Patidar
[protected]

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 14, 2021

Verified Support

Dear Amar,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I kindly request you to take your products since I'm not happy with it. It has given the damaged and used product with missing in items. I kindly request you to take your products back and kindly refund my money

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 14, 2021

Verified Support

Dear Seruh,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please confirm if the shipment was delivered in open/tempered/repacked condition to assist you further, if yes we request you to also share your AWB/Tracking number with us. You may also contact your shopping portal in this regards.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Item is supposed to have been delivered by 9th October. But till 13th October, there has been no delivery. The status days OFD lock applied. Unable to even reach the customer care.
Take action to immediately deliver the item.

Tracking ID [protected]
Order number [protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Regards,
Team Ecom Express

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Phoenix Mills Rd, Gandhi Nagar, Upper Worli, Worli, Mumbai, Maharashtra 400018

I have been fooled/scammed
I have received fraud (wrong) product
Been charged 2000 for which I haven’t even ordered.
These people changed my parcel
Please refund my full payment of 2000/-

Ecom Express customer support has been notified about the posted complaint.

View replies

E

Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 14, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Khilwat , Hyderabad 500065

I placed a order on Myntra and my order was about to deliver on 12th October through Ecom Express but i received a message from Ecom Express on 10th of October that your order has been placed
I have not received any product and also no delivery boy called me to deliver the order
I am not getting any proper response from the exom express customer care
Whenever i am calling they are saying that your complain has been taken and it will get resolve in 72 hours
My tracking id is AWB[protected]
I want a strict action against this Ecom Express and the delivery boy name is showing Mohammed Shahid on application from Khilwat, Hyderabad 500065

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Ecom Express Customer Care's response Dear Hamza,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Regards,
Team Ecom Express

Ecom Express Complaints & Reviews

File a complaint to Ecom Express

Ecom Express reviews & complaints page 84

AWB no. 2813626149 ,Product is not delivered not getting the update also Product is not delivered not getting the update also

Post your Comment

Myntra delivery

Post your Comment

Nithya name Order not received

Post your Comment

I am complaining about unacceptable behaviour of your narbal office execute

Post your Comment

For delay my package

Post your Comment

Refused Home Delivery

Post your Comment

Got different and torned product

Post your Comment

Shipment Dislocated by 200 km

Post your Comment

Delivery issue with Courier boy

Post your Comment

Against AWB Number 2794663107

Post your Comment

Unprofessional and Unethical behaviour

Post your Comment

In Flipkart Showing that product delivered but I didn't received the product

Post your Comment

Complaining about 8928004405

Post your Comment

Ecom express - lock applied on parcel

Post your Comment

Delivery boy collect money for prepaid order

Post your Comment

Courier boy asking for money for delivering product

Post your Comment

Received damaged products

Post your Comment

Not Delivered. Nil service.

Post your Comment

I have been fooled

Post your Comment

Product not yet delivered yet

Post your Comment

Related businesses