Ecom Express Complaints & Reviews

Hi,
MY AWB No. is [protected], My shipment is booked on 24th September and it's 7th october neither my product is getting delivered nor i am getting any update.

Ecom Express has very poor service and customer care also....

WD shipped drive under RMA [protected] through Ecom Express with tracking Id [protected] on 01st Oct 2021 but at the date of 7 oct 2021 its not showing status and also didn't get the package at my address.
I tried to contact Ecom Express to many number but nothing works also the didn't reply to my mail.
Please help me....

My courier containing transfer certificate of my daughter, tracking number [protected], from ecom express, with name of pradeep Tripathi, was supposed to deliver on 4th of October, but not delivered yet. The customer service shows that it is under investigation. It is a very important document which affects my child's future. My sincere request is to do needful 🙏...

So i ordered laptop essential . when i tracked my package it showed delivered but package was not delivered to me.i am totally dissapointed its been 2 days and still my package hasnt recieved....

The parcel is with them and they are just not delivering, I have called more than 40times but the CUSTOMER care executives are bloody ### does not know what a request is. I spoke to a bunch of fools NAVEEN, ALISHA, NOOR, MOHAMMED, GURDEEP.
All stupids and useless people at one place....

As I order some cloth from Punjab as the order is already receive the nearest hub and the hub is nearest walkin distance from my home. two times me and father ask that there is a courier in the name of Gurcharan Singh and that's the order/courier number on first time they search but they dined that they unable to find the courier (Tuesday 05th 2021) they said that tomorrow (06th Wednesday 2021) you will receive a courier but nothing happens...

I have ordered for an Earphone but the product which you have sent me it's not what I have ordered and I submitted the return request its approved your Ecom Pickup Executive came to pick the item but he is not behaving correctly using bad words we are working in an organization we may be in a different location once the person comes to give the item we use to come to the security and collect the order but today he is behaving very badly,...

The delivery executive refused to deliver my product in selected adress. he telling me to collect the product from 1 km distance. and his behaviour is very bad...

I have a Problem with Ecom Pickup Executive, His Name is "Hemant Kohli" and phone number is "[protected]", This person is behaving really bad with our employees because he is asking for our product free and we denied the same so he is giving threat to tear our all Ecom shipment and damage us financially. kindly take strict action against this person and make sure to replace this person to another pickup person....

I have ordered medicines from pharmeasy, it was reached to my delivery location on 27th Oct 2021, but yet no attempt has been made to deliver medicines. This is so irresponsible behavior from courier company. I am going to file an FIR now....

Ordered my package on 30 September but still didn't get anything the date mentioned by Amazon was 5th October. I tracked and got to know that the delivery attemp was unsuccessful as address was wrong.
You people didn't bother to call or clarify anything. For the past 10 years my address has been same and this is not the first time I am getting my package delivered. For u people my address is wrong .. poor pathetic service....

Ecom Express did not delivered my product yet and it is showing undelivered and also showing that customer is not available. Please drop my package at the given address. Asap....

[protected] tracking ID this product refund itam we not fund full money costumer payment 800₹ meesho paid only 504 way...

Please check the below screenshot which I didn't receive the correct shirt which is showing below.

Combo Of 3 Slim Fit Cotton Fabric Check Shirt For Men XL.
Amount Rs - 499/-
Kindly refund the amount asap for the same.

Or I will file a Police Complaint.

My Name - Rahul Chourasia.
Mob No - [protected].
MAP ID[protected].
Customer ID - TSM6023.
Tracking ID...

I oder some products from nykaa on 29 September and prepaid them.. my delivery date for the product today ..bt no updates still.. shipment showing in transit..and it is in my near distribution hub...i need my products as soon as possible...

Very very worst dress I don't want this dress I have to return dress...

This is scam to pepole...

I am Dulal Das, buyed a product from an e-commerce website and it's shipped through ecom express the website shows that its delivery date was 4th october 2021( AWB No- [protected]). On this day when I contacted with customer care executive, they have told that due to some technical error, delivery not done on 4th, also they have suggested to collected the item from delivery centre. When I went to the delivery centre( according to address given...

I have ordered my product on Tuesday 28 September and the delivery date was 5th September I am tracking my product their is always showings out for delivery but courier boy never ever call me an d delivered product AWB no- [protected] today is showing OFD locked applied plz resolves my problem I need my product as soon as possible....

Hi..
This is Shreya Majumder. I have ordered some products from WoW Skin Science which were being dispatched on 25th Sept, 2021.

The order ID is - 2293972
AWB no. is - [protected]

Although the delivery date was 30th of Sept, 2021 but still I've not got any package till now. I have contacted several times again and again to your customer service but still there is no such effort to send the package....