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Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 87

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P
pronobroy
from Kolkata, West Bengal
Oct 1, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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My AWB no : 2801620501 Order no : 3778368 Order not delivering.

My AWB no : [protected]
Order no : 3778368
I am supposed to get the delivery on 27th September 2021 as per Ecom express customer support. Now it's not delivered till now on 1st October 2021...
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M
Mangaldeep & concept Company
Oct 1, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Im complaining about my pending shipment at source hub from last 20 days

Address:3, kankariya complex, beawar, 305901

Hi! We’ve shipped 9 order from beawar on 15th September through Shiprocket pannel, till today the shipments are showing pending at the source hub jaipur.
Our customers have canceled the order for very late delivery.
Now we want to take the orders back along with complete shipping & orders value.
Here’s the list of awb number
[protected]
[protected]
[protected]
[protected]
...
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V
Veer Risky Choudhary
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Sir plz product return i am not rich plz sir product return

Address:12, Beaj colonial Agra road mainpuri

My money right back I will you hard action company...
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V
Veer Risky Choudhary
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Order change

Address:12, Beaj colonial Agra road mainpuri
Website:Ecom express

Products is wrong...
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G
Gopinath1752
from Sholinghur, Tamil Nadu
Sep 30, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Delivery boy rude

The delivery boy was very rude and he was not kind and polite to the customer. He refused to deliver the item in door step. Worst behaviour ever seen. Need to take action....
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Amith KK
Sep 30, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Products Not Being Delivered - False information being reported on shipping portal

Address:Thalassery, Kerala, India

This is a long standing issue with the Thalassery, Kerala branch of Ecom express.

The delivery executives fraudulently keep marking parcels as being "out for delivery" but make no attempt to deliver them. They occasionally place calls to the registered mobile number, but when we pick up the phone, it is dead silent without anything being heard. If we try to call back, all we get is hold music, post which the call is cut.br...
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Shiny joel
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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I just need to return the wrong parcel.I want my money back immediately.serious action will be taken

I want my money back immediately other wise serious action will be taken.I have kept a request for parcel return till now no response....
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I want my money back immediately and I have kept a request for parcel return.Till now no response...
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V
Vishnu80061
from Tundla, Uttar Pradesh
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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I am complaining about my order or product

Address:https://g.co/kgs/hRbx6u

I bought 3 combo shirts from ecom express. And I got 2 shirts which are damaged and useless .so I wanna return my order or product...
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Mohan Loke
from Pune, Maharashtra
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Delivery person dont want to deliver at my home

Today I received a package from Amazon to my home in Nariambakam, Padappai 601301. The package came from ecom express courier. The delivery person was rude and would not want to come home to deliver the package and asked us to come pick it where he was located in Padappai. I called an executive at his office and told this guys behavior, so the executive promised that he will talk to the delivery person and deliver the package at home. We...
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D
Daannu
from Allahabad, Uttar Pradesh
Sep 30, 2021
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Damage used clothes return and refund my money

Address:Allahabad
Website:Ecom express

Shirt cloth is very poor quality damage and colour damage clothe very bad...
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business_compl
Sep 30, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
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Rejected return 7 times then falsy claims customer did it.

This is the 7th time we have created a return request for an order in last 16 days (AWB for the current request:[protected] no one ever called, messaged us or visited us yet falsely reported customer rejected the return all 7 times.
We thought it's the fault of the local agent so we reached out to customer support multiple times but still there was no action taken....
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P
Prince patel ji
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Short bahut hi kharab ganda bhi hai isliye return karna hai jis per jaldi se sunvaee karo madarchod sala

Address:Pocket commerce private limited

Bahut dirty product Diya hai madrachod sala dikhao...
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P
Prince patel ji
Sep 29, 2021
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Short bahut hi kharab ganda bhi hai isliye return karna hai

Address:Patel laug sadhan puri ranu kaseyap

Mujhe mujhe yah short nahin chahie aur yah bahut hi Ganda hai...
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A
Abnormal_Saint
from Guwahati, Assam
Sep 29, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Inappropriate watch.

Address:North Jalukbari, Pragjyotishnagar,Bye Lane-1,Near Railway Overbridge, Gmc House No.1
Website:The casters.in

I was given a complete different 100rs watch instead of what i ordered. I need a person to resolve this. The company the casters is also responsible for this. Ecom should verify before taking shipment from them. Its their job to check.
Awb-[protected]...
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Arko C
Sep 29, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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My product is totally wrong so plz refund my money

Address:Tamluk, Nightengle nursing home

Actually main jo product order diya tha Sony head pH ka wo nehi aya..
Ushke badle 2 lady's inar pant ahh gaya jo bilkul galat hai... Or mere se product ka value many 1700rs le liya...
Apki company jo fraud product de rehi hai na uska mai report or complane police dairy main karungi agar meri money refund nehi kiya to... So plz back my money... Thank you...
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Vishal nagari
from Ilkal, Karnataka
Sep 29, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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My mobile is mistake

Address:ludhiyana

Respected sir
My awb no is [protected]
And my order was shipped on 23rd september 2021tracking id [protected] and i didn't recive any call or the shipmemt was not brought to my address and it has been 4 days that my order is in ofd lock.. From last 4 days they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet and i have to get that courier urgently.
Please help me.
Thank...
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M
Sep 28, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Earphone

Address:Gujjar nagar,
Website:Shiprocket

[protected]...
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R
Richhpalgurjar Bidiyad
Sep 28, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Hearing machine

Address:Ward no 1 dev nagar Thikriyon ki dhani bidiyad rajkiye prathamik vidhaly bidiyad 341542 nagaur raj.

Machine se aawaj nhi aa rhi h es liye wapi return kr rha hu mera payment wapis kr dena...
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S
sac93
from Bengaluru, Karnataka
Sep 28, 2021
Oct 2, 2021
This thread was updated on Oct 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery delayed and worst customer resolution

Address:Bangalore

I am supposed to get the delivery on 27th September 2021 as per Ecom express customer support. Now it's not delivered today too i.e 28th September 2021.
So tried reaching customer support of Ecom express, no use. It's been delayed for 48hrs again. Customer support won't even give specific date of delivery and I need that delivery at any cost today.

Order number/AWB: [protected]...
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