Ecom Express Complaints & Reviews

So i ordered laptop essential . when i tracked my package it showed delivered but package was not delivered to me.i am totally dissapointed its been 2 days and still my package hasnt recieved.

The parcel is with them and they are just not delivering, I have called more than 40times but the CUSTOMER care executives are bloody ### does not know what a request is. I spoke to a bunch of fools NAVEEN, ALISHA, NOOR, MOHAMMED, GURDEEP.
All stupids and useless people at one place.

As I order some cloth from Punjab as the order is already receive the nearest hub and the hub is nearest walkin distance from my home. two times me and father ask that there is a courier in the name of Gurcharan Singh and that's the order/courier number on first time they search but they dined that they unable to find the courier (Tuesday 05th 2021) they said that tomorrow (06th Wednesday 2021) you will receive a courier but nothing happens so today i just went him just go ask the executive that i didn't receive the courier that executive said that this man (Avnesh) is the owner please talk to him so i ask Avnesh sir i didn't receive my package he rudely said i Don't know come tomorrow for the update its means they didn't courier my package at my home address every time i go the hub for just an update. The Hub already received my package on October 1st 2021. But as of know i didn't receive the package so this type of poor service they are giving

[protected]

I have ordered for an Earphone but the product which you have sent me it's not what I have ordered and I submitted the return request its approved your Ecom Pickup Executive came to pick the item but he is not behaving correctly using bad words we are working in an organization we may be in a different location once the person comes to give the item we use to come to the security and collect the order but today he is behaving very badly, using profane language and showed disrespect. This is not acceptable. we are paying what we ordered and the Ecom Executive also getting a salary for his service then he has to do the good service before so many Ecom Executives delivering the product very good manner this guy is horrible.
Please don't send such type of staffs its very hard to work after this.
Please look into the matter.

The delivery executive refused to deliver my product in selected adress. he telling me to collect the product from 1 km distance. and his behaviour is very bad

I have a Problem with Ecom Pickup Executive, His Name is "Hemant Kohli" and phone number is "[protected]", This person is behaving really bad with our employees because he is asking for our product free and we denied the same so he is giving threat to tear our all Ecom shipment and damage us financially. kindly take strict action against this person and make sure to replace this person to another pickup person.

I have ordered medicines from pharmeasy, it was reached to my delivery location on 27th Oct 2021, but yet no attempt has been made to deliver medicines. This is so irresponsible behavior from courier company. I am going to file an FIR now.

Ordered my package on 30 September but still didn't get anything the date mentioned by Amazon was 5th October. I tracked and got to know that the delivery attemp was unsuccessful as address was wrong.
You people didn't bother to call or clarify anything. For the past 10 years my address has been same and this is not the first time I am getting my package delivered. For u people my address is wrong .. poor pathetic service.

Ecom Express did not delivered my product yet and it is showing undelivered and also showing that customer is not available. Please drop my package at the given address. Asap.

[protected] tracking ID this product refund itam we not fund full money costumer payment 800₹ meesho paid only 504 way

Please check the below screenshot which I didn't receive the correct shirt which is showing below.

Combo Of 3 Slim Fit Cotton Fabric Check Shirt For Men XL.
Amount Rs - 499/-
Kindly refund the amount asap for the same.

Or I will file a Police Complaint.

My Name - Rahul Chourasia.
Mob No - [protected].
MAP ID[protected].
Customer ID - TSM6023.
Tracking ID - [protected].
Order Date - 09/28/2021.

I oder some products from nykaa on 29 September and prepaid them.. my delivery date for the product today ..bt no updates still.. shipment showing in transit..and it is in my near distribution hub...i need my products as soon as possible

Very very worst dress I don't want this dress I have to return dress

This is scam to pepole

I am Dulal Das, buyed a product from an e-commerce website and it's shipped through ecom express the website shows that its delivery date was 4th october 2021( AWB No- [protected]). On this day when I contacted with customer care executive, they have told that due to some technical error, delivery not done on 4th, also they have suggested to collected the item from delivery centre. When I went to the delivery centre( according to address given by customer care executive), there is no ecom express office. It's totally fake address. When I complain about the issuse on the same day at evening, the executive told me that your shipment was rescheduled for delivery on 5th october. But today (05/10/2021) when i checked the track status, it showed that "Shipment RTO Lock". I need my ordered product.

I have ordered my product on Tuesday 28 September and the delivery date was 5th September I am tracking my product their is always showings out for delivery but courier boy never ever call me an d delivered product AWB no- [protected] today is showing OFD locked applied plz resolves my problem I need my product as soon as possible....

Hi..
This is Shreya Majumder. I have ordered some products from WoW Skin Science which were being dispatched on 25th Sept, 2021.

The order ID is - 2293972
AWB no. is - [protected]

Although the delivery date was 30th of Sept, 2021 but still I've not got any package till now. I have contacted several times again and again to your customer service but still there is no such effort to send the package.

Moreover, I stay in Kolkata and it is showing that the package has arrived at kolkata but still left inside the store house. This is completely disgusting service. Please tell me what is the reason of such delay?

I would like to bring your attention towards the unprofessional behaviour of the delivery executive. I had called him 5 or 4 times in the working hours but the delivery executive had not answered any of the calls. Earlier he told me that he would surely call me back within 14-15 minutes, but nothing has happened as such. I am waiting for my order since the last two days. This is not what we expect from a delivery executive to behave. How can we reach to our orders if the guy who has been delivering the parcel behave like this. So inappropriate service.

I tried to pay the delivery guy on cash via gpay but the app wasn't working so i paid the guy in cash. But later my bank sent a message informing that the amount was cut from my account regardless. So, i paid in double to ecom express for my order. I have lodged a complaint to the team but they extended the time of resolution from 24 hours to 48 hours. I just want my money back without any compensation, please help.

I ordered shirt combo 3 but ladies cloth come to me