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Ecom Express Complaints & Reviews

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Last updated May 18, 2024
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Ecom Express reviews & complaints page 90

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P
pankajkudal
from Delhi, Delhi
Sep 20, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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RTO Product is missing

Address:A9 Dariya Colony Ranhoulla Nangloi New Delhi-41

AWB: [protected]
AWB: [protected]
I have not received these 2 RTO products but they are shown as delivered on my meesho dashboard.

return pin code is: 110041...
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HRS GAMING
Sep 20, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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Related to late delivery

Hii there ecom express,

i want to report a issue regarding to a delivery guy i ordered a mosquito racket from amazon and its delivery date is 18 sep but now its 20 sep the delivery guy delayed my order without my permission amd asking me to delay it.

Hope you will fix the issue thanks !!...
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Haripriya7850
from Visakhapatnam, Andhra Pradesh
Sep 19, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Order status shows locked at rto

The customer care promised me that I'll receive my order at the earliest. I had to receive my order on 25th of August and today it is 19th of September. The order status shows it's locked at rto. What does that mean? I mean the service is pathetic...
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R
RishavSan
from Kolkata, West Bengal
Sep 19, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Package under investigation

Its been 15 days but the consignment is not received yet. Pathetic Service. Called Customer Care several times but they are of no use. AWB No. [protected]. From last 15 days they are saying that the parcel is under investigation and ll be deliverd shortly. But no resolution provided so far....
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Dhrubajyoti1982
from Mumbai, Maharashtra
Sep 18, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed delivery beyond TAT

My parcel with AWB [protected] shiped on 5th Sep'21 yet not delivered after repeated follow up. Not responding to my grievance.

It is informed that Delivery centre has some "internal issue"/"Covid-19 issue"

But this are false statement since delivery centre is within my 4 KM radius and there is no such Covid issue in that area.

So, I request from this plateform to delivery the parcel at earlier....
+1 photos
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PreehaV
Sep 18, 2021
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Product delivered and now showing RTO at status

I ordered prints from zoomin and hopefully you remember my previous complaint of the order not being delivered. The status has finally updated and the latest one is RTO. Return to origin
So can you guys deliver my order or its gone?
Tracking ID
[protected]
Order ID
ZO[protected]
AWB Number: [protected]...
+2 photos
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V
Vikas_G123
from Gurgaon, Haryana
Sep 18, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Courier guy laziness

Address:Bangalore

The company not tracking his employee properly,
cause of courier guy laziness my packet was returned n, Courier guy didn't visit the building just call and tell I will come tomorrow
AWB No [protected]
ECOM Express customer care is useless.

Vikas
[protected]...
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A
a m kadam
from jejuri, Maharashtra
Sep 18, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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Delivery pending since 15 DAYS

Address:dhalewadi road, jejuri

Hello sir, madam
i am ashish madhav kadam contact no: [protected], [protected]
i have ordered home theater from udaan ( order no:[protected]p pin 1333
. ecomexpress executive is asking advance payment for delivery . and threatening me if not done he will send my order back hence that order is very urgent for me if that delivery is not done today for all my losses ecom express is responsible. so i am begging you to complete...
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S
Suma Madhuri
Sep 18, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
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Delivery agent

Address:Ecom express singarayakonda

I ordered few items in flipkart and it send the items through Ecom express but the agent didn't give my product it was horrible they attempt to out for delivery three times and it automatically cancelled my order. Agent is over smart first time he asked the pin to refuse my order he said that technical issue you need to give the pin and he said I'll definitely gives your order at evening but I didn't get the items...
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Priya Deepti
from Singrauli, Madhya Pradesh
Sep 18, 2021
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Return of the product status

I have already returned the product which was bought from Myntra, but the status has not been updated yet at the ecom express. The delivery boy has taken the return but it is not showing in the status, due to which Myntra has refused to refund because Myntra has not received the product yet. This is utter negligence from the side of ecom express. I never expected this from ecom express. Such a fraud company. Resolve the issue asap.
AWB...
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J
J. S. Jadhav
Sep 17, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
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It's showing ' shipment rto lock plz check the problem and fix it

It's showing shipment rto locked plz check the problem and fix it 🙏 and you are changing the date several times ......
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SZA
from Hyderabad, Telangana
Sep 17, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paytm door step kyc

Hi team,

I have scheduled a Paytm door step kyc of my PayTm number at home and the timings were 8am - 12pm but no one came nor any call was received from anyone.

The reference no of my request is 115743.

The following message was received today in the morning but no one came yet:

Dear Syed zain a, executive will visit today between 08 AM-12 PM on behalf of PAYTM PAYMENTS BANK. Pls...
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A
Ankur Mallick
Sep 17, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
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Delay of delivery for days after days

Man, hands down it's the worst delivery service all over India. The delivery boy isn't even calling me to deliver my product, and at the end of the day they are saying delivery unattended due to wrong address, like wtf ? Please deliver my product asap!! There is nothing to delay it !...
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Parth Mokashi
Sep 17, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
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Package is undelivered

Address:YASH ANAND SOCIETY NAUPADA VISHNUNAGAR THANE (W.)

My courier is supposed to delivered by today 17 sep. On that day I received msg it was undelivered.but I didn't get the chance to see the delivery boy It never reach to me. It was the wrost service I have seen in my life. I'll assure never preferred ecom express again....
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PreehaV
Sep 16, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Product undelivered due to OTP issues

Address:Zoomin

I ordered something from zoomin and i selected the most late dates yet the order came through a week earlier when no one was there to recieve it. Since a week the order status is showing OFD lock applied. The least you could do is get your courier boys to give me call when you were delivering.
Order ID
ZO[protected]
Tracking ID
[protected]...
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Priya Deepti
from Singrauli, Madhya Pradesh
Sep 15, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Return the product to Myntra

I have already returned the product which was ordered from Myntra, but the return has not been accepted yet by the ecom express and the myntra has not got the product, so they aren't refunding the amount in my bank. This is a complete failure from ecom. Myntra is not helping me as they have not got the product and this a fraud from the part of ecom.
Resolve this issue asap.
RID- [protected]...
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D
deepmaan
from Ludhiana, Punjab
Sep 15, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Replacement for wrong items

I got my parcel but it had the back cover of the phone but I had ordered shoes so I have to replace it...
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R
Ravi_adv
from Surat, Gujarat
Sep 15, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Wrongfully delivery rejected

My name is Advocate Ravi Choudhary and I am really frustrated from your field delivery team and calling issues the delivery team Mr Ramesh Patel called me this afternoon and was around 800 m away from my home and I was busy somewhere so I said I will call you back in 5 mins but my call couldn't be connected even after several attempts and late in the evening today they have cancelled my delivery and raised issue that I had refused to accept...
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Anusha Palli
Sep 14, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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About undelivered product

Address:New colony, Kommonivalasa

I have ordered some items from shop on 31st August. From after some days it showed as already delivered to me but I didn't get any products. It was prepaid order...
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Nikita0503
Sep 14, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
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Rto locked in shipment

Website:Meesho

I ordered some items awb number:([protected]) from Meeso on 2nd September, 2021 and the parcel didn't came to my location and returned automatically and they didn't contact me once .Even their tracking status was showing it is out of delivery and i didn't get my product. I tried calling the ecom customer care number the executive says that it will be delivered within 24 hrs.I tried calling many times and Everytime they say it would be delivered...
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