Ecom Express Complaints & Reviews

Till date product against AWB No: [protected] has not been received. delivery executive confirmed over phone to deliver the item on 24/09/2021 but till now the same has not been delivered yet.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 29, 2021

Verified Support

Dear Suman,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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suman_36's [Complaint's author] reply, Oct 2, 2021

AWB Number: 8925160606

Order Number: 100527445

Current Status: At Delivery Center

Information Request: 23-Sep-2021 11:22

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Recently i bought a pruduct from Amazon.
The shipping was done by Ecom express, but during delivery they refused to deliver at my door step as the executive told me to walk 1-2 km and take the product despite having paid for the home delivery.
Earlier All ecom platform used to send the products through india posts, the employee of the india post delivered the product at our door step.
But Ecom express executives are behaving
Rude and not delivering the product.I don't know what is there problem.
Girls and women are suffering becos of them..they are not able to order online, as they can't walk 2 km. They order online because product was delivered at doorstep.what is the point of ordering online if one has to walk km's for receving product.
I hope you resolve this Issue.
Name:Rafiq Ahmad
Address: ferozpora Tangmarg, Baramulla J&K ( 193402)
Tracking ID:[protected]

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 29, 2021

Verified Support

Dear Tariq,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Patiala tripru

OTP not received AWB number[protected] delivery boy not give me a parcel

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 29, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Pathapatnam, Srikakulam,govt hospital

I hv ordered an item in myntra.after i checked the item it's not good quality so i decided to return back..in Myntra they accepting return but ecom express workers they are cancelling my refund request..that ecom express service is not good..those service guys they don't know how to speak with customers this so sad..now i want my money refund..i hopw you can understand..please alone my problem as soon possible

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Technopark Campus , Trivandrum

Hi,

I ordered products worth Rs.6500 from Ishalife.com on, which they had shipped via Ecom Express on September 15th, 2021 and the order was shipped from WALEYAR on September 17th, 2021 as per the tracking information in Ecom Express. The shipment has reached the target DC - Technopark campus, Trivandrum on 20th September. From there, it has been countless lies, and false updates from Ecom Express. There was no use raising...

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Hello,

Order a item worth 5k on flipkart. Ecomm express delivery agent called me and asked for OTP saying he is on the way to deliver the item. I have shared the OTP and item was marked delivered. However, product was not delivered till date.

Raised complaint at ecomm express, but there is no update even after almost 4 months time. I have called ecomm express multiple times to get a resolution without any success.

Flipkart order with tracking number [protected] marked as delivered on 30.05.2021, but not delivered till date. Please help me in finding a solution to this issue at the earliest.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 27, 2021

Verified Support

Dear Deepak,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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KDeepak89's [Complaint's author] reply, Oct 26, 2021

Hello,

Please provide an update on this as this is pending for almost 5 months now.

Thanks
Deepak

KDeepak89's [Complaint's author] reply, Oct 26, 2021

Hello,

Can you please confirm the email address where I should send the tracking details?

is the email [protected]@ecomexpress.in is correct?

Thanks
Deepak

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The drees which I ordered is not of my size so I want to return

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 29, 2021

Verified Support

Dear Shujaath,

Greetings From Ecom Express.

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is given over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express

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Good afternoon,
On 10th september 2021, I ordered a product from an online book store and my product was to be delivered on 17th September 2021 through Ecom Express, but they didn't do it as they said and assured me that they will delivered it the next day. I waited the next day, but neither the delivery guy called me nor my call is reaching him. I waited till 8pm, at that moment a call came from Ecom Express asking me to reschedule the delivery. So, I did as they said but they kept waiting me till 27th September. And, today on 26th September it is showing that the shipment is locked for rto. So, please resolve my problem as soon as possible.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 29, 2021

Verified Support

Dear Namashya,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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The delivery executive has very bad attitude. He doesn't have any sense and don't know how to speak with the customer.

He came very near to my home, but he didn't wait for 2 minutes also. He went back. I went 2 kms far from my home to collect the product.

Very poor experience with the delivery. I am very frustrated regarding this. If it happens again I will not order anything in flipkart anymore. Kindly take some action on him.

Ecom Express Executive - [protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Ecom Express Customer Care's response Dear Rajalakshmi,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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I am Shamid Manzoor from pulwama j& k and I have placed an order on Shiprocket with you having courier partner I want to cancel my product with tracking Id[[protected]] Because I am not present in my city and I have already told to shiprocket cancel my order but they were told me the product is dispatched now So plz cancel my order with shiprocket order id IDTHOT25SEP567 and plz cancel it now...

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Respected Sir/Madam,
This is to bring to your concern that I had placed an order on messho. I even recieved the delivery message mentioning the date which was day before yesterday but I did not get the delivery package till date. It will be a great help if you look towards the issue.

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Hello sir/madam

My name is Namrata
I had sent courier through shiprocket from pune to thane(w)
AWB no. [protected]
In above mentioned courier order there is a mistake in my customer’s mobile no and because of that OTP is not received and there is delay in delivery.
Can we change the customer no. To [protected]
For further communication on this you can call me on [protected] or email me at [protected]@ gmail.com

Thanks and Regards
Namrata Nikam

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Ecom Express Customer Care's response Dear Namrata,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,

Team Ecom Express

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Address: durgapur, west bengal

I ordered a parcel from Meesho but did not receive any call regarding it except a message stating that the address is unlocatable. Please solve the problem.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 25, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to the non-delivery of your shipment. We shall take up the matter with the concerned team and expedite the delivery of your shipment.

Regards,

Team Ecom Express

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Address: #97, Shamanth , 10th Cross, 2nd Stage, A Block, Rhcs Layout, Srigandhada Kaval

This courier company has not delivered my order in time it should have been delivered by 14th september but it's 24th September and there is no update on it. AWB number [protected]. Please take a action against it.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 26, 2021

Verified Support

Dear Nischal,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: 23 Kailash Ghosh Road Barisha Kolkata-700008

Dear sir i had ordered Elegant Unique men Track pants Order #[protected] from meesho app on 16th september 2021. Its due to be delivered on 25th september. I checked my order status and it says "Your shipment in RTO lock stage". Please look into the matter as soon as possible. Your attenttion to my problem will be highly appreciated.

+3 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Ecom Express Customer Care's response Dear Trideep,

Greetings from Ecom Express

Thank you for writing to us. With reference to your query regarding the said order, wanted to inform you that the AWB/Tracking number you provided was incorrect. Request you to kindly cross-check the tracking number with the shopping portal for us to assist you.

Regards,

Team Ecom Express

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Address: Hyderabad, Telangana

It haa been like 11 days I ordered it from the store and people are not even even giving me the proper information I have called them more than 50 times no response what do you call this?

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 26, 2021

Verified Support

Dear Vamshi,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: PRIYANKA SUBHASH GAVIT, GANGAI VILL FLAT NO 14 B WING, MANAJI NAGAR NARHE

Dear Sir/Madam,

I am PRIYANKA S GAVIT and I reside at pune, I am writing this letter to bring in your notice that, I have made a courier on 15/09/021 having [protected]/[protected]order no/invoicerenumber ) and tracking no. [protected](tracking number). The address on which it was supposed to be delivered was pankaj sudhakar gavit had padhabba back side building rom no 6khed shirpur dhule -425405 (Received Address) and...

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I want to return my product as it does not have much quality

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 25, 2021

Verified Support

Dear Asif,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the reverse pick up request.

Regards,
Team Ecom Express

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Order dispute : I have placed 3 shirts but I have received diffrent order from my order placed. Kindly return it give me my money

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Hello
Maine meesho app se ek fashionuma women's thai silk embroidered lime green unstitched lahenga choli order kiya tha
Jab mujhe parsal mila to usme ek bad quality ki saree thi
Maine order cancel kiya, lekin jab delivery boy ghar pe aaya to usne product wapas le jane se mana kar diya
Product ki price 1463 rs/ hai
Awb no[protected]
Order no - [protected]_1
Plz mera order return kr deejiye aur refund kr deejiye

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 24, 2021

Verified Support

Dear Geet,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 91

Product not delivered despite confirmation to deliver on 24/09/2021

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Product not delivering at address mentioned..showing rude behaviour

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Have not received oto

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Item return is cancelling

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Shipment not delivered and marked Return to Origin

OTP fraud by Ecom express delivery agent | product marked delivered not delivered almost 4 months

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Dress which not of my size

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Undelivered product and rto lock

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Very bad delivery person

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Can`t receive my parcel

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Product not delivered where as message received

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Change in contact no

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AwB 8918753334

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Product is not yet delivered and no update on it

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Product went for RTO

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I have ordered a watch from mi.com

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Product is not deliver on time Complaint letter for courier tracking no.2802227527

Returning of the product

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I m complaining about order dispute. I have received diffrent order from my placed order.

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Delivery boy didn't picked my cancellation products

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