Ecom Express Complaints & Reviews

I have ordered a product it shows it will be delivered today but then it asks for another day dilevery boy does not try to contact me i am daily updating my number and address but now it showing ofd protected people will be waiting for there product please deliver as soon as possible my tracking id [protected]-768...

Product was out for delivery on 10 sep 2021 he called and I said address as he is not understanding but he still didn't delivered that product and now it was showing as OFD lock applied, please deliver that product it has important medicines.[protected]...

The courier boy behaviour is not good with us. And whenever I order something he returns or cancel that by himself. He don't even make call when he reach.I have ordered a product, it was reached on 10 September and it should be delivered by that day but didn't delivered it. And whenever I make call on the given number and enter the pin it shows incorrect. Please change the courier boy of this area.Thank you...

I ordered clothes on 3rd september 2021, which was supposed to be be delivered on 7th september 2021, but I was not there to get get the delivery so the person said he will come next day for the delievry but till 13th september he has not given the order, and now my package shows RTO locked. and there is no response from them, no call, no help, i dont know what to do next. Either refund my money or deliver the order within 2 days. atleast...

Ravet pradhikaran
pune, 411035
Maharashtra
Respected site,
[Tracking ID [protected]
Order ID 2126686]
And my order was shipped on 6th september and i didn't recive any call or the shipmemt was not brought to my address and it has been 4 days that my order is in ofd lock.. From last 4 days they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet and i...

Delivery boy was worsted behaviour and asked for pickup product at delivery hub but not delivered product very bad behaviour
Ecom Express pre-paid shipment [protected] today.
Name Namana Giri
Please resolve this...

Our order with AWBNumber:[protected]. Is not delivered, but they mentioned undelivered without even informing us.when I communicate to customer service, they provided wearehouse address and we reached there to pick parcel by travelling 30 km.As customer care executive informed, go before 8pm. we reached there by 6.10PM toda. But supervisor said, its closed come tomorrow.such a careless and rude behaviour I never expected.At least that person...

Dear Concern,

There is very poor service of Eco Express in Lucknow (transport Nagar).

Form last 5 days courier company is not delivering my package sent by WOW company.
Every time they just saying you will receive your packet by today EOD by no one call me till end of the day.

Instead of asking courier buy contact details so that i can guide him way to reach me, but they are not sharing...

I have see 3 times messages is coming to deliver but the delivery person is not coming and also not answering any calls and they are doing their personal work...

Hello team, this is to tell you all that I had ordered a saree for myself from Meesho and the Ecom Express executuve had to deliver the order. But I think the executive is unable to place a call as when he is trying to call me and I receive it, the phone automatically cuts abd if it rings sometimes, it rings for just 1-2sec and then cuts automatically and a message pops up that the executive could not locate the address. Its really frustrating...

I didn't receive my parcel yet.But it is showing undelivered.Please deliver it.It is really urgent....

I had paid the amount twice for the same order due to inconsistency in the app.
And they're not refunding the amount even after I have raised complaint on several times.every time they are telling amount will be refundedin 24 hours but it didn't for almost 2 weeks AWB NUMBER[protected]...

I, ashok kumar gumansingh want to complain that my shipment with awb no-[protected] was not delivered to me on 08 sept 2021 since i was not available at home. So i contacted the customer service and had scheduled for the shipment on 09 sept 2021 by 1500hrs but now i received a message that the person bering phone no [protected] with pin 2499 is out for delivery.
Now when i contacted him he says he hasn't got my shipment. I don't know...

Sir I don't know how ur delivery system works but on sep 2 it showed our of delivery now its showing rto lock. My awb no is [protected]...

I have ordered product on 23rd Aug 2021. The product is supposed to delivered by ecom express by 29th Aug 2021.I have not received my product till date. Initial it shows that delivery address is wrong while placing my order I have given the exact pincode and checked the availability of the product delivery, then only I have placed my order by giving the correct address. After tried calling the customer care raised multiple compliants on the...

I ordered some products from jiomart on 02/09/2021. Its delivery date is 08/09/2021. But the items were not delivered yet. Its delivery partner is ecom express. I comlained jio mart by emailing them and they assured delivery will happen before end of due date. But there is no further actions from courier service(ecom express).
Following are the details of the products.
1.
Molsi's Royal California Kernels Walnuts 200 gbr...

The Delivery boy(EXECUTIVE) talking rude with me and he doesn't called me from the morning but telling lie he calls me 4 times. I didn't receive any call from him and he arguing with me speaking with me volgure language (Ecom Express Executive [protected] PIN 23760 will deliver your ONLINE order [protected]. Pay Rs 187.0(CASH, UPI, Payment Link). Code to refuse is 745877) I got this message in the morning. That ### delivery executive...

My order was supposed to arrive half a month ago...it is stuck in the nearest delivery center for more than 8 days.they wont pickup any of the provided numbers...I tried emailing them many times too...I wanted to ask if I could just pickup my package from there, as they will take too many days to bring it themselves...but never pickup the given phone number...

I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from your prestigious and reputed company of your standard. Unfortunately I can't help but submit this letter of complaint hoping for fast and adequate resolution On 31st of August I ordered pcb books for class 11th and 12th ncert and the expected delivery was 3rd of September . The product was out for delivery but due to some circumstances...

My name is Mallesh Babu and my AWB No is [protected]. On 12 th August 2021 the item which belongs to me has arrived to Ecom express delivery point at Vijayawada. From 28.08.2021 onwards I continuously contact with delivery agent, Vijayawada whenever I received message regarding delivery with Pin number. The delivery agent lift my phone only two times and Stated that the package would be delivered today evening itself. Later, from 4 th of this...