[Resolved] Ecom Express — item not being delivered | |
My name is ram prasad sharma..order aiw num[protected]..i ordered one consignment from snapdeal and courier partner was ecom..my ordered reached gangyok by 5th of july..next day snapdeal gake my number of person carrying it ..i conracted tht number her name was asha pradhan, she said she is busy today and deliever it tomorrow..again tomorrow sge said the same thing..and 4 days passed by saying tomorrow..today she said there are too many consignment so i wont be able to deliever it..she also shouted at me..very poor ecom customer service...i will never again do business with you..delhivery, ekart are so fast and there customer services and there people carrying consigment are so good.now i know why sikkimese people dont prefer ecom Was this information helpful? | |
Aug 11, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 11, 2018 Ecom Express Customer Care's response Dear Suryadaya, Greetings From Ecom Express Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance. Regards, Ecom Express Team | |
 3 Comments | |
Comments
From morning I was waiting for my parcel but no call received and it is not delivered. And now it's showing attempt worng delivery address this courier carried by Econ express Docket no is[protected]
I ordered a product from homecentre . So
Today the delivery boy called and said he is at my place with the product. I asked him to come inside. But then without saying anything he cut my call and left. And then a message arrived saying my product is undelivered. Worst courier service i have ever seen.
Today the delivery boy called and said he is at my place with the product. I asked him to come inside. But then without saying anything he cut my call and left. And then a message arrived saying my product is undelivered. Worst courier service i have ever seen.
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Hi! I am sorry for the unpleasant experience you’ve been through. Please message us your order ID so that I can get this checked on priority.
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Team Snapdeal