[Resolved] Ecom Express — my order product not delivered to me | |||
Hello sir, i ordered a tv box on baggood through 6.09.19 which i have not received yet. When i found out, i was told that the box has arrived in ecom express but i have not been deleverd yet. My awb number is [protected]. I have called in ecom express many times and every time i am assured to deleverd the product in 24 to 48 hours but it is not deleverd please help me and please make my product reach me. If i do not receive my product soon, i will file a suit against ecom express in the consumer forum. So please request me to deleverd my product as soon as possible Was this information helpful? | |||
Nov 12, 2019 Complaint marked as Resolved Hello sir, I ordered a tv box on baggood through 6.09.19 which I have not received yet. When I found out, I was told that the box has arrived in ecom express but I have not been deleverd yet. My AWB number is 2527642827. I have called in ecom express many times and every time I am assured to deleverd the product in 24 to 48 hours but it is not deleverd please help me and please make my product reach me.
If I do not receive my product soon, I will file a suit against ecom express in the Consumer Forum. So please request me to deleverd my product as soon as possible Ecom Express customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I've returned aproduct in amzon
After some days Iget a message that return is failed because you were not available from e com express
Why???
After some days Iget a message that return is failed because you were not available from e com express
Why???
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Ecom's not delivering the product and always they put wrong address of the customer and at delivery time the courier boy did not called to the customers 😡😠😡
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Fake updation from delivery boy and ecom office .please increase your information is right.
Airway bill number[protected]
Airway bill number[protected]
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express.
With reference to your query regarding the said order please be informed that the number provided is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you.
Regards,
ECOM Express Team
Greetings from ECOM Express.
With reference to your query regarding the said order please be informed that the number provided is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you.
Regards,
ECOM Express Team
They provide different pics of watches and sends another please help me out i have to return it. and the seller is not responding to my msg and phone calls. i want my refund back.the watch qaulity is worst than it appears.
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Hi,
This company is a farce. Only do COD because there is no guarantee that you will receive your good
My tracking ID [protected] says that the good has been delivered, but I have not yet received it. If I call their call centre all that they say is that they have registered my complaint thats it no follow up
This company is a farce. Only do COD because there is no guarantee that you will receive your good
My tracking ID [protected] says that the good has been delivered, but I have not yet received it. If I call their call centre all that they say is that they have registered my complaint thats it no follow up
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team ECOM Express
Ecom Express Customer Care's response, Nov 28, 2019
Verified Support
Dear Sir,
Greetings
Request you to kindly share your alternate contact number to assist you.
Regards,
Ecom Express Team
Greetings
Request you to kindly share your alternate contact number to assist you.
Regards,
Ecom Express Team
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Id-[protected]
Re address -
MR MUHAMMED ASHMIL M
S/O ABOOBACKER.
MULLANMADAYAN HOUSE
CHELOOR.
PERINTHATTIRI (PO)
MALAPPURAM (DT) -676507
Mobile -[protected],
[protected]
Greetings from ECOM Express
With the reference to your query regarding the AWB number 8562160363, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express