Ecom Express — shipment not delivered from ecom express

rvrsunil

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560036

Hi,

AWB number #[protected],

My Shipment has reached to Bangalore on 17th Oct 2018 and supposed to be deliver on 22nd Oct 2018, I have tried to reach customer multiple times there is no useful update, they always says wait for 24 hrs, when I checked with delivery center supervisor he is saying they are not able to find the shipment in the delivery center this is same update from past 3 days.

Please help me to get my shipment as soon as possible.

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Comments

aadil13071

from Jasidih, Jharkhand

Your company delivery person did not show up and they did not receive my call and responded when i called customer care. Very bad service.Well if you can't do your job why do you want to have your courier service.
KBV

Ecom Express Customer Care's response, Oct 31, 2018

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express

ravishkumarsingh

from Delhi, Delhi

Consignment no[protected]. Pickup on 23rd oct from bhiwandi. And till now deliver in ranchi. Its still showing in connected from ranchi hub. Ecom is one of worse Couier service in ranchi. I visited office on 29th they promised me delivery on 30th oct on high priority. But they again fail to deliver the product.

Ecom Express Customer Care's response, Oct 30, 2018

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

With reference to your query regarding the shipment no. 278907070, is currently in transit to Ranchi. You can see the updated information once the shipment reaches the required destination.
Regards,
Team Ecom Express

ravishkumarsingh

from Delhi, Delhi

You bloody ###. Even i know its in transit and i can see that. And its taking 3 days time to travel 5km from your hub to delivery center. You naver been on time delivery shameless people.