Ecom Express — staff misbehavior, and harassing

Linoop

from Mumbai, Maharashtra

Address:

Vadakkethara house,anjumoorthy po,managalam palakkad dt, Palakkad, Kerala, 678683

Sir i just placed an order from your site this month
My order awb [protected]
That item has reached your alathur 6 7 85 4 1 pin number office
But for all this time i didn't give it to you or call you there
When i finally complained they called me and your anas executive treated me like a scandal,
Iasked why it was late for an executive like this, he insulted and ridiculed me for saying bad
When asked why it was late for an executive like this, he insulted and ridiculed me for saying bad
I beg you to take action against them
Thank you,

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Ecom Express customer support has been notified about the posted complaint.

Aug 25, 2019

Updated by Linoop Sir I just placed an order from your site this month
My order AwB [protected]
That item has reached your Alathur 6 7 6 5 4 1 pin number office
But for all this time I didn't give it to you or call you there
When I finally complained they called me and your Anas Executive treated me like a scandal,
iasked why it was late for an executive like this, he insulted and ridiculed me for saying bad
When asked why it was late for an executive like this, he insulted and ridiculed me for saying bad
I beg you to take action against them
Thank you,

Verified Support

Aug 27, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express!

We sincerely regret the inconvenience you faced with our services. We never intended to give you such an experience. Please note this matter shall be investigated and strict disciplinary action would be taken against the errant officials to avoid this in future.

We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Regards,
Ecom Express Team

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Comments

Ibrahim syeed

from Mumbai, Maharashtra

Please give me the night watch whatever it was mentioned on packet the wrong was only word for me the cost of watches for 75 and my watch cost is 1349 rs they have taken 1349 rupees and given me a wrong watch

Ibrahim syeed's reply, Aug 24, 2019

Y1s this model number of watch was delivered for me my watch was Android it has been not delivered I want my watch back it was gift for someone and I am upset the right product titan.com e com express

Shivam jha11

from Durgapur, West Bengal

जो माल दिखाया वो delivery nhi Kiya

Ananya Mukherjee Ana

from Mumbai, Maharashtra

I want to return this.. Because this a wrong product delivered.

kvk suresh

from Mumbai, Maharashtra

Mr. Bhaskar, badrunnisa n team in bhadrachalam were not delivering the products n not even responding to customers about their querry. By calling to the team, they were not speaking in a proper way with customers. Hence take an corrective action against.