Ecom Express — staff misbehavior, and harassing
Vadakkethara house,anjumoorthy po,managalam palakkad dt, Palakkad, Kerala, India
LiLinoop on Aug 25, 2019
Sir i just placed an order from your site this month
My order awb [protected]
That item has reached your alathur 6 7 85 4 1 pin number office
But for all this time i didn't give it to you or call you there
When i finally complained they called me and your anas executive treated me like a scandal,
Iasked why it was late for an executive like this, he insulted and ridiculed me for saying bad
When asked why it was late for an executive like this, he insulted and ridiculed me for saying bad
I beg you to take action against them
[Aug 25, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Aug 27, 2019
Greetings from Ecom Express!
We sincerely regret the inconvenience you faced with our services. We never intended to give you such an experience. Please note this matter shall be investigated and strict disciplinary action would be taken against the errant officials to avoid this in future.
We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.
Ecom Express Team
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