Claimed

Ecom Express Complaints & Reviews

1.8
Updated: Mar 11, 2025
Complaints 6460
Resolved
1266
Unresolved
5194
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 302

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Fathima Leher
from Naduvattam, Tamil Nadu
Oct 19, 2017
Report
Copy

Your delivery person is threatening me that he will give police complaint becuase i didnt take the delivery i had told him to cancel the delivery but he isnt ready to cancel it is the services you provide where are the ethics how can he forceto take it and he isnt ready to cancel it he is jus keep om coming home!

Shipment[protected]

I want necessary action to be taken against the agent

And cancel the order
Ecom Express customer support has been notified about the posted complaint.
Itz my order number[protected]
Return order not pick up our address.

More then 10 days does not pick up our return order

I need proper explanation
My order from New Delhi to Vridhachalam, Tamilnadu is talking so much time than described. Please look into the matter seriously.

Courier docket no :[protected]
GOPIKRISHNA C S
It is request to you to please cancel my order with shipment no[protected] as I Have left the city and can not pick up the product in near by future.
Please notify this ecom express raebareli
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    from Dehra Dun, Uttarakhand
    Oct 18, 2017
    Report
    Copy

    Address: 125102

    I return my adidas shoes with your corrier company order no 22636820. But at adidas company duplicate product delivered. I have an slip which is given by your corrier boy, so i given the original product to you. Kindly help me on this matter so i refund my payment 1849 rs. So you contact with your team ellenabad team and delhi team. Because a fault is from your side. I heartly request to you solve my problem.
    Ecom Express customer support has been notified about the posted complaint.
    The agent is not receiving my order and he is not picking up the call
    My address is clear and complet and ur courier service are not call me he is not come in my address plz...i.have my courier in urjent today... my contact no.is [protected]...I have the place gionee A1 mobile cover he is coming the my area but ur courier service resion is nor right he saying my addrss is not located and my order is delay...

    duplicate product delivered - Comment #2891612 - Image #0
    Kya sir aapke agent mere se bathe kiya aap ka item aaya hua Maine bhola teek hai delivery karo bhola ha bhola evening dekha to undelivery show kar raha hai very bad manners in agent my tracking no[protected]
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chandan Ray 1985
      from Pandua, West Bengal
      Oct 18, 2017
      Report
      Copy

      Address: 743377

      Respected sir,
      I placed an order at amazon.in of which a part with tracking id[protected] was out for delivery today and i was asked for my delivery address over mobile phone by your delivery person assigned to the said delivery and i informed him about my location. My home is situated barely 200 metres away from main road but he arrogantly denied to come to my home and forced me to reach a particular place to receive my order. I denied and asked him to come to my place as i ordered it for a home delivery. After that he came to deliver the product to my address but his behavior was enormously rough. I have received so many products from your delivery persons earlier and their gentleness pleased us so much. But this time i felt so disrespected that i am forced to place this complaint.
      Sir, i have another deivery to come within a week with tracking id[protected] and i don't want my product to be delivered by this ill-mannered person further and i would like to request you to send some other delivery person for that purpose. So please do the needful and oblige.
      Yours faithfully,
      Chandan ray
      Assistant teacher for the subject of physics, burul high school, west bengal.
      Ecom Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ramana M
        from Srinagar, Jammu and Kashmir
        Oct 17, 2017
        Report
        Copy

        Sir polo t shirt are not found in pack, when pack opened i found neck shirts that is also different sizes that means i placed my order in large size but delevired in medium size and extra large size are also delevered but i placed only t shirts so that pl return that at the earliest and refund my money pl other wise the item not use becuse uncomfortable sizes.
        Ecom Express customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nava Krish
          from Kulittalai, Tamil Nadu
          Oct 10, 2017
          Report
          Copy

          Address: Coimbatore, Tamil Nadu, 638459
          Website: ecomexpress.in

          Airway bill no :[protected]

          This parcel have to receive to me but the courier office they are updating consignee not available every time they are updating wrong information they are ever contact me yet, i have to receive lot of parcels from flipkart, amazon and others every time updating wrong information without my knowledge, if suppose to fail to deliver this parcel means i will inform to flipkart, amazon to dont ship the parcels through ecom express ever. Pls take necessary action as soon as possible.
          Ecom Express customer support has been notified about the posted complaint.
          What the hell is wrong with this company why they ain't taking my calls .. Their contact no one is not working ..and other is not responding...useless company..pls respond correctly
          Dear Sir,
          We are booked one item in Amazon, we are received message from amazon, shipment No.[protected] today delivery. But your delivery person is not send it me. We are enquiry your delivery person, that person told to me I also delivered another person, so please calm, I pay the money that item rate.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raj M H
            from Gulbarga, Karnataka
            Oct 10, 2017
            Report
            Copy

            Address: Bagalkot, Karnataka, 587114
            Website: www.filppydeals.com

            Respected sir,
            This is rajshekhar m hiremath i ordered pack of branded power bank 25000mah, branded 128 gb memory card, and branded pen drive 64gb. But i opened infront of ecom courier office in that box 64 gb hp pen drive was missing, and other two items are duplicate totally i lossed rs.1049
            My oredred number is[protected] sender: palace store ; [protected]. Kindly resolve this problem take this as serious one against the ecom courier or ecom express. Then only we ll get fraud senders daily they are earning more than lakh rupees. See the all complaints. Take immediate action on them.
            +4 photos
            Ecom Express customer support has been notified about the posted complaint.
            Dear Sir
            i got the message from ecOm xpress that my order is going to deliver to me today but they din't Call Me shipment number is[protected]
            I have ordered one trimmer from flipkart .after that my courier with no.[protected] not delivered yet to my address kolkata 700023.they told me that this address is out of reach..very bad service.they are just kidding witb peoples.i already complained against your service at forum.and suggest every one not to use their services.
            I would like to have an update about my refund, because there's no sign of it yet.I was asked to claim about the issue if it's not being refunded.I understand there might be some error connection or the server might be down but I would be really grateful if you look to the issue asap plus it's been almost a week.Thank you.

            regarding supporting and helping the fraud, cheaters through online shipping. - Comment #2885690 - Image #0
            I am from Shevgaon city (414502) district Ahmednagar
            I order a lot of products but your Ecom boys do not deliver products at home.They call and call in the office.This is very bad
            How can you give payment of these people they cant do work well and also give poor service.
            This is the complaint of all our City people.
            Please dont ingonre it.
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priyokumar Ningthoujam
              from Duliagaon, Assam
              Oct 8, 2017
              Report
              Copy

              Address: 795001
              Website: E Com express courier.

              Hi,
              I registered a pick-up request for my myntra delivery as the product was not my liking. They arrived a day late and finally when they came for a pick up i was in my washroom and was unable to pickup the phone call and when i called them back asap (3-4 minutes after he called). The pick up agent won't pickup my phone and when he finally did, he had this really bad attitude and told me he won't be able to pick up my package.
              Ecom Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sanai sinha
                from Mayang Imphal, Manipur
                Oct 8, 2017
                Report
                Copy

                Address: Ranchi, Jharkhand, 834002

                I got my parcel from zivame today and the person who delivered it had a very bad attitude when i told him that i cannot take delivery right now please do it by 2nd half or by tomorrow i'll take it but he was saying that i have loads of work to do i cannot deliver your product by today 2nd half or tomorrow so i am straight away cancelling your order. But there is this norm that if i dont take the delivery within 3 days then my order gets cancelled until then you have to deliver my product. The name of the delivery boy is piyush kumar and he is working in ecom express.
                Ecom Express customer support has been notified about the posted complaint.
                My shipment no[protected] which delivery date was 07/10/2107 by confirmation sms of ecom express and flipkart but till now days 09/10/2017 my shipment is undelivered till now.can you tell me the reason behind the undelivered product in my mentioned adress by ecom express.

                unethical behaviour - Comment #2880555 - Image #0
                Sir
                I'm Kumar Ujjwal Bhaskar from Sahebganj, Muzaffarpur, Bihar. 843124
                Your regional Courier agent Mr. Ranjeet Kumar is not a responsible man.He has talked me in anger and he should be washed out from this job.He doesn't deliver anything in time.So I request you to act on it as soon as possible.
                Shipment no.[protected] till date not delivered and no any person call picked.
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Suganya B
                  from Delhi, Delhi
                  Oct 4, 2017
                  Report
                  Copy

                  address unlocatable - consignee not contactable (fake status)

                  Address: 641108

                  Hi,

                  I placed a order using myntra and my order was divided into 2 shipments and it was sent through ecom express. However, after receiving the out for delivery message from ecom express, i did not get any call from the delivery person and by the end of day they changed the status of my shipment to "address unlocatable - consignee not contactable". Without even contacting the person just like that they have updated the tracking...
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  S
                  Shubham Burman
                  from Raha, Assam
                  Oct 3, 2017
                  Report
                  Copy

                  Address: Ranchi, Jharkhand, 834001

                  Good morning sir
                  My name is shubham i am from ranchi jharkhand. I have ordered john player trouser on 21sep.
                  On 30sep. I got a call for my trousers bt i was unable to receive because i was out of town tomorrow when i was at my nearest ecom xpress courier service they took my tracking number and said please wait 10min. I have waited 1:30hr bt they still can't find my courier and took my id and number and said we will call you bt they haven't call yet.
                  Please help me sir.
                  Name: shubham burman
                  Order id:od[protected]
                  Shipment id:[protected]
                  Ecom Express customer support has been notified about the posted complaint.
                  Sep 29, 2017
                  Ronit Bhar's response
                  my order id - OD[protected]
                  Delivery boys are very rude, shipment returned from my location without informing me.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rohitsantpure
                    from Pachora, Maharashtra
                    Oct 2, 2017
                    Report
                    Copy

                    Address: Bidar, Karnataka, 585326

                    I have ordered on flipkart and received call for delivery but delivery boy said do not put any ordered and talked rude to me, request to cancel the ecom local courier station of aurad, karnatka pin code 585326 and delivery boy contact number is ‭[protected]‬/0‭[protected]‬if any action not taken i will to the next step
                    Rohit b s ph [protected]
                    +1 photos
                    Ecom Express customer support has been notified about the posted complaint.
                    Pickup not been picked up yet


                    I have raised a pick up:[protected].
                    No one has come yet to pick it up and it says that first attempt failed.
                    but pickup boy has not been call or attempt on my address
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Amartya Chakraborty 786
                      from Kolkata, West Bengal
                      Oct 1, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Today, 1.10.17, 2 ecom express courier boys came to pick up my 2 jabong return orders from my home. But they refused to pick up the items, showing the cause, that i didn't have the jabong plastic. I immediately called jabong customer care. They told me that jabong plastic isn't necessary for return pickup. They told the same to the boys, but still they refused and went away. And they harassed me & my parents, using very bad languages. I don't know the name of the boys, as they were refusing to tell. But i've their number, which they used to locate my home - [protected]. I also have their boss's name, to whom they were speaking in phone - tuhin ghosh, ecom express, barrackpore, kolkata office. And i took their photo, which i'm uploading here. If nothing happens here, i'm going to police & consumer court.
                      +4 photos
                      Oct 1, 2017
                      Complaint marked as Resolved 
                      Jabong helped to lodge 2 individual complaints against them, and took responsibility to solve it within 7 days time frame. Let's hope for the good.
                      Ecom Express customer support has been notified about the posted complaint.
                      I SAYANTAN Dhua from Kolkata was given a order . But it's by mistake . So I cancel my product. My Shipment No/ AWB NO[protected]
                      ORDER NO- C[protected]
                      BY RS 4500/- . SO PLEASE CANCEL My product . I already inform from this buying company he told that it's out from our company. So sir kindly cancel my order as soon as possible.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ankitasyyadav
                        from Jabalpur, Madhya Pradesh
                        Sep 29, 2017
                        Report
                        Copy

                        Address: Morena, Madhya Pradesh
                        Website: ecom express

                        I have ordered a product on flipkart (Shipment no.[protected] that is to be delivered by ecom courier service. At the time of delivery, at first the delivery boy is not coming to my house to deliver the shipment and ask to come there place to recieve the shipment then after that delivery boy is denying to deliver the product to a family member providing id proof, he's saying that i want the id prood of the person to whom the order is placed after his/her name. After that i calls ecom manager morena branch he is also denying so please instruct them to follow the rules they all are behaving like illiterate person make them understand to act according to the rule.
                        Ecom Express customer support has been notified about the posted complaint.
                        Hello,
                        मैन ऑडर दिया था tshirt का वा xl साइज लेकिन या बहोत chota कपड़ा अपने भेजा
                        है । soo sir प्ल्ज़ या return करले।।। ओर मुझे jald मेरा hlp लाइन num snd करे।

                        Your पेमेंट coustmer
                        The delivery boys are not delivering parcel since more than 1 week 😡
                        Sent a faul msg of attempting delivery to guwahati order tracking[protected]
                        Been contacting customer care number since a week.. 6 times... They only say that they'll make delivery.. Disappointed with it ecom express is such a disappointment
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sayantan Dhua
                          from Kolkata, West Bengal
                          Sep 28, 2017
                          Report
                          Copy

                          Sir,
                          I am sayantan dhua from kolkata at sodepur. I order a product. But now already i inform the company to cancel it they told me to it is dispatch from his company. I want to cancel because by mistake it's order so i cancel it. The product details is - shipment no / awb no[protected]
                          Order no.- c[protected]
                          Of amount 4500/-. Please cancel my order sir. Please.
                          Ecom Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Alokecom
                            Sep 28, 2017
                            Report
                            Copy

                            Address: 732127

                            The delivery person dont contact with me even the parcel is out of delivery. The next day means today they told me that the parcel will not be delivered today. I want this delivery today my tracking number is
                            [protected]. Otherwise i will take ligal action. I need this product tomorrow morning because it is really necessary. I am waiting for this product 3 days but every time refuse the delivery person to deliver this product. Please see it immediately otherwise i'll take ligal action.
                            Ecom Express customer support has been notified about the posted complaint.
                            My powerpack is not warking properlly.my order no.is[protected].
                            I kindly request you.plz exchange my powerpack...
                            My cont.no.[protected]
                            The cam is not working properly and quality is less, the display is not properly it has scratches so I want refund my money

                            my product is not delivered even exceed date - Comment #2869938 - Image #0
                            my product is not delivered even exceed date - Comment #2869938 - Image #1
                            Too short my tshirt soo plz return my packed
                            Flipkart shipment no[protected] not yet received. No person in Thane ecom express office lifting the phone[protected]. Plz let us know status of my shipment
                            Helpful
                            Found this helpful?
                            4 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sidaraya
                              from Bengaluru, Karnataka
                              Sep 28, 2017
                              Report
                              Copy

                              Website: ecomexpress.in

                              I was expecting a parcel from flipkart to ambernath, mumbai. The status in ecom express and flipkart it says as it is delivered but we not received the parcel.
                              I tried calling ecom express customer care 200 times but each time it asks for air way bill number and disconnects.
                              It is really frustrating me.

                              Awb no.:[protected]
                              Shipper : flipkart

                              Regards,
                              Sidaraya s m
                              [protected]
                              Ecom Express customer support has been notified about the posted complaint.
                              My package is to be delivered today the 23rd September 2017 but i am not available in the Office. As i am not available the delivery boy insisted to leave my package with some people that I do not know when i did not grant the consent. I bring this to your light as to kindly take some action to this matter.
                              Wrong product sent which I have ordered it was completely wrong.

                              item shipped by flipkart is not delivered - Comment #2869441 - Image #0
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mohan natesan
                                from Chennai, Tamil Nadu
                                Sep 27, 2017
                                Report
                                Copy

                                I am awaiting shipment from ecom express, expected delivery date is[protected]. They say the status as undelivered person unavailable. But none of them from ecom express come to my home place nor contact me, instead they just put incorrect status as the reason for not delivering right time. I cant able to contact them through contact number of ecom, since it always says busy. Should i share shipment i'd?
                                Ecom Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amitdube
                                  Sep 27, 2017
                                  Report
                                  Copy

                                  Address: 700132
                                  Website: e com

                                  Hi,

                                  Expected delivery date for my order was 26/09/2017. I did not get any call whereas on portal it has been mentioned that i was not contactable. I have already given 2 numbers [protected]/[protected] but no one called me till date and incorrect status updated on site. Disgusting customer service. I called up customer care twice and asked to connect me with the delivery boy but informed that this does not happen, team will call me but that also does not happen till now. Incase i was expecting a message with the detail of delivery person with his contact number but this has also not happened.
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Andix
                                    Sep 27, 2017
                                    Report
                                    Copy

                                    Address: 415508

                                    I have booked xolo era 4 g gold mobile by amzaon.in but got empty box with carry bags my way bill no :[protected], i didn't received any item in it. Also i had booked wallpaper sitcker not received but got msg about today 26th sept 2017 out for delivery, but still not received, my father whose age is 60yrs, he took that courier that time he asked about waigh is low or not looking like something is in it. But they ignored, that courier boy did not took any sign on his any paper he only took my fathers aadhar card photo through mobile. Any went away, now what to do? I raise complaint on amazon.in.
                                    Courier order no was[protected]
                                    My mo no is [protected]
                                    My email id: [protected]@yahoo.com
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pragati kulshrestha
                                      from Gwalior, Madhya Pradesh
                                      Sep 26, 2017
                                      Report
                                      Copy

                                      Address: Morena, Madhya Pradesh, 476001

                                      Hi
                                      I have order some product from myntra. Order number:[protected]-1316403, tracking no.:[protected]. Now i want to chnage address.

                                      Current address:
                                      Jitendra pal singh bais
                                      Sanjay colony infront of s. A. F. Canteen
                                      Duttpura
                                      Morena-476001
                                      Madhya pradesh
                                      Mobile: [protected]

                                      New address:
                                      Jitendra pal singh bais
                                      Sanjay colony infront of s. A. F. Canteen
                                      Morena
                                      Morena-476001
                                      Madhya pradesh
                                      Mobile: [protected]
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Hi
                                      I have order some product from physics wallah. Order number or AWB number : [protected], tracking no.:[protected]. Now i want to chnage address.

                                      Current address:
                                      Near shreenath printing press
                                      Jhala gali barisadri
                                      City :Abhaneri
                                      Pincode -312403
                                      Rajasthan
                                      Mobile: [protected]

                                      New address:
                                      Near shreenath printing press
                                      Jhala gali barisadri
                                      City:Barisadri
                                      Pincode-312403
                                      Rajasthan
                                      Mobile: [protected]
                                      Helpful
                                      13 other people found this review helpful
                                      13 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit