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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
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Ekart Logistics reviews & complaints page 143

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G
Gibinalias1991
from Ernakulam, Kerala
Apr 21, 2022
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I have ordered one mobile phone from flipkart on 17 April and it was shipped through ekart logistics. The product was reached at the nearest delivery hub on 19th April and shows out for delivery, but the product is not delivered till 21 April.

Tracking detail is- FMPP[protected]
Ekart Logistics customer support has been notified about the posted complaint.
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    R
    Robin8687
    from Ambur, Tamil Nadu
    Apr 21, 2022
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    Address: Arekkere-Ekart

    I have ordered a phone and tempered glass via flipkart.The delivery guy came to deliver the item .he had smoked and he was very rude and misbehaved.he didnt deliver my order.and purposefuly cancelled my order.Now the items which i am ordering they are blocking it and not delivering it.The Ekart team id is
    Ekart Logistics - FMPC[protected]
    Ekart arekkere Hub
    Ekart Logistics customer support has been notified about the posted complaint.
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      Harshi Vaish
      Apr 21, 2022
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      I have ordered a phone from flipkart, it’s out for delivery since 3 days but not delivered yet. Please resolve as soon as possible and it’s a prepaid order
      Ekart Logistics customer support has been notified about the posted complaint.
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        V
        vishwas bharti
        from Koilwar, Bihar
        Apr 20, 2022
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        Address: Bhojpur, Bihar
        Website: flipkart.com

        Without my permission cancel the product after out of dilivery . delivery agent told me come 2km from my address to pick the courier . then I don't go to pick the courier after delivery cancel the courier
        Ekart Logistics customer support has been notified about the posted complaint.
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          ashutosh_ptn5
          from Bengaluru, Karnataka
          Apr 20, 2022
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          Not delivering at doorstep and wrongly updating in system

          Tracking Id SRTP[protected] . from last 2 days delivery boy is not delivering package at doorstep(i.e. 4th floor of office building). 1st time he updated as "Customer Rejected Delivery". 2nd day he updated as "Customer requested future date delivery".

          May I know why door-step delivery is not offered? There is no restriction for delivery guys to go to any floors for delivery yet he chose not to do doorstep delivery.
          br...
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          dimpee garg
          Apr 20, 2022
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          Address: kotputli

          Dear team,
          my flipkart order fake update all order and 100% wright address maintion but ekart maintion address mismatch this issue presonally

          flipkart order -FMPP[protected]
          ALREADY 3 ORDER CANCEL SAME ISSUE

          this issue not solve so this matter highlight social media
          Ekart Logistics customer support has been notified about the posted complaint.
          same address all courier delivery other all company and befor 10 april all flipkart packet deliverd same address till time why create issue delivery
          delivery not possible so
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            R
            Raje E
            Apr 20, 2022
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            Tracking ID: FMPP[protected]
            Merchant: flipkart.com
            Expected on: Sunday 17 April 2022 11:59 PM
            Status: Arrived at your Nearest Hub - AnnapurnaSaroorNagarODH_HYD @ Saturday 16 April 08:35:41 AM

            Delivery not yet done till date and neither not yet out for delivery.

            Please take any action from your end.
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              saurabh3003
              from Kolkata, West Bengal
              Apr 20, 2022
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              I was supposed to receive a shipment which was shipped through EKart. The shipment tracking id is SRTP[protected].

              I tried tracking the shipment through Ekart website and it shows that the item has been delivered on 17th April. However, I have not received the item yet.

              Also, there was no number or mail id available to reach out to Ekart directly about the issue.

              Kindly look into it and ensure that my shipment is delivered to me at the earliest.
              Ekart Logistics customer support has been notified about the posted complaint.
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                Y
                Yaswa944
                from Mumbai, Maharashtra
                Apr 20, 2022
                Jul 30, 2024
                This thread was updated on Jul 30, 2024
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                Not delivering and cancelling my order

                I ordered a onBank Supreme Books Pack 2020-21 (English Edition) (Paperback, Adda247 Publications), TGK Flip Cover for Realme Pad 10.4 inch Tablet on 14 april 2022 through prepaid method.on flipkart.

                It showed expected delivery date as 20 april 2022.. But my product has reached Nellore(nearest) Hub on 16 april 2022 itself, but still they postponed my order to 20 april 2022 saying my order is out of delivery area (Pincode- Address...
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                R
                Resham Dilawari
                Apr 20, 2022
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                The item I had ordered (high value item) is lying in the hub since 15 April 2022. Today is 20 April 2022 and the item is still not delivered. On calling the customer care, they said that they will deliver the item on 23 April. Every time a delivery agent calls me, the only question they ask is if they can deliver it the next day.
                What the hell is going on with the product? What does Ekart expect me to do? Nobody is helping out regarding the delivery, neither Flipkart nor Ekart.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Anu Rajasekharan
                  from Dandeli, Karnataka
                  Apr 20, 2022
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                  Dandeli Delivery Service refusing to pick up a return order

                  Address: Dandeli, Uttara Kannada, Karnataka- 581325

                  The Dandeli Delivery Service is refusing to pick up a return order. This is happened for the second time. They are giving unnessary reasons saying that we have decided to keep the product. They haven't even attempted to call. Directly they have sent a message informing pick up request has cancelled. This Service is not reliable at all....
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                  D
                  Dimpu Abothula
                  from Hyderabad, Telangana
                  Apr 19, 2022
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                  Tracking ID with NMBP[protected], delivery to me ABOTHULA Sandeep Kumar...showing RTO as rejected neither the delivery boy came home nor he made a call to me...plz look in to the matter 🙏
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    B
                    Bikram99
                    Apr 19, 2022
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                    I ordered an AOC 23.8 inch Pc Monitor which i received on 13th April and which was defective as there was extra white light on its right edge. I immediately requested return as there was 7 day replacement policy but while placing return request there was the only option which was 'Refund'. But the product has not been picked up till now and request has been cancelled by them without informing me and without any reason. I'm totally frustrated now as i had spent all my savings on that monitor.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      Siddhar02981959
                      Apr 19, 2022
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                      Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

                      My shipment from Flipkart through ekart logistics was scheduled to deliver on Monday 18th April, with tracking ID FMPP[protected]. It didnt delivered on the day. But from next day ekart website is not showing any tracking info, instead showing error message Oops! There seems issue with tracking id : FMPP[protected]. Please try again. Really frustrating service from ekart. Please guide to resolve this issue.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        D
                        Dpurulia1234
                        Apr 18, 2022
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                        I have not received this product till now. wrongly delivered.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          A
                          from Hyderabad, Telangana
                          Apr 18, 2022
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                          The following are the tracking id's of the products disclosed on flipkart.

                          FMPN[protected]
                          FMPN[protected]

                          But on ekart Logistics tracking portal it is showing that there is an issue with tracking ids.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            A
                            Alizaman
                            Apr 18, 2022
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                            Resolved

                            Address: Banglore

                            I ordered a phone on flipkart.com.
                            The phone was supposed to deliver on 16th April. It was also reached my near by ekart hub, which is few Kilometres away. But they delayed delivery to 18th April. Now they are saying it was state misroute and the tracking status is now changed to Item yet to be delivered. Below is screenshot of before and after of changing the tracking status.
                            Apr 19, 2022
                            Complaint marked as Resolved 
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              N
                              naved1123
                              from Mathura, Uttar Pradesh
                              Apr 18, 2022
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                              Resolved

                              Address: Yamunanagar

                              Tracking ID :- FMPC[protected]

                              Order ID :- OD[protected]

                              Mobile Number :- [protected]

                              I Ordered A Item From Flipkart And It's Shipped But Not Yet Dipatch Why ?

                              item shipped but not dispatch

                              Please Solve It As Soon As Possible
                              Thanking You...
                              Apr 18, 2022
                              Complaint marked as Resolved 
                              item shipped from 17th April 2022 today is 18th April 2022 4:13 PM but item is not dispatch yet
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                M
                                Mahfuz Ansari
                                Apr 18, 2022
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                                Address: New Colony, Borpool , Jorhat, Assam

                                Ekart has cheated with me plz return my money .I ordered a mobile in 6000 thousands from ekart customer . Even the delivery boy delivered my parcel but that was wrong parcel . There was a worst power bank paking was also so bad I think they cheated to me I ordered a mobile .I have full proof I have recorded everything in pictures and videos .Even I showed my parcel Ekart's customer on video call and I send all proof in her WhatsApp, She told me that it will be returned and your parcel will be delivered with in few days so I waited but my parcel didn't come then she said to me that there is some issues so we will refund your money, 😢 maybe she is a liar, she said your money will be returned back on Saturday then she said on Monday then she said on Thursday, She is not saying fixed day .she said that promise your money will be returned on Monday, it means today but still ekart didn't return my money plz return my money .I am a student .

                                My WhatsApp number : +91 [protected]

                                My contact number : +91 [protected]

                                Customer number with whom I talked = +[protected]

                                She shared a manager number with whom ask about my money so she said it will be returned on Monday : [protected]
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  T
                                  Tanviy
                                  from Delhi, Delhi
                                  Apr 18, 2022
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                                  Everyday i recieve this kind of msg and after when last day come for the pickup they mention it as a mismatch product so is this some game which they are playing.

                                  Out for Pickup: SKYBAGS Trance Check-i... with tracking ID FMPR[protected] from flipkart.com, will be picked up before 9pm today by an EKART Wish Master (call [protected], PIN 195). Keep the product ready with all accessories and tags for verification.
                                  Keep the product ready with all accessories and tags for verification.

                                  I tried calling the given number but everytime my phone was rejected after two-three rings.
                                  Why this number is provide if people are not receiving the call.
                                  My pickup is not done yet continuously recieved this MSG for past 5 days.

                                  Please stop providing the fake contact details to customers.
                                  Till now 4 th time i have placed return request and from Flipkart customer care service they are initiating the return request still the pickup is not taking place. Funny part everyday i am being assured that today the pickup will be done with fake hope by the Flipkart customer care service. Now a days small companies are also supporting with an efficient pick up and delivery service but a reputed company Flipkart has acquired a fraud company like ekart logistics. Very much disappointed
                                  Ekart Logistics customer support has been notified about the posted complaint.
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