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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025
Complaints 5423
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 221

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D
Dev523
from Delhi, Delhi
Dec 18, 2020
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Delivery boy does not deliver my parcel since last 3 day I call him and didn't pick my call. Also he said ekart office is closed but on these day other ekart curiar boy deliver my parcel. Please take immediate action against him.
Tracking I'd FMPC[protected]
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    A
    Ashlyjose
    Dec 18, 2020
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    Address: Kaipraambdan(H) Nayathode p.o Near quality Airport Hotel Angamaly Village Ernakulam (D)
    Website: Didn't Received the product

    Complaint Regarding that I ordered one saffaras pant but I didn't Recieved .but the. Message showing that it's delivered
    Ekart Logistics customer support has been notified about the posted complaint.
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      R
      Risa Parkordor
      from Powai, Maharashtra
      Dec 16, 2020
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      Address: Surat

      Dear Sir/ Madam I want to report that a fake site is trying to send a parcel through Ekart the details are below in the picture. Kindly ignore to accept the one in my name i.e. Risa Chen...it's a fake site from facebook "wayynow" trying to send wrong products.
      +1 photos
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        S
        Suresh babu gs
        Dec 16, 2020
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        Address: Suresh Babu GS s/o Govindaiah, vookodi road, near water tank, Heggere. Tumkur 572107

        The product inside package very poor. They installed waste news papers and item put it in ordinary cover. This is bad. Alternative items provided me. Actually item I saw and order but they sent too long rudrakshi and thulsi mala(color changed). Its not goid sir. Please make good packaged about religious item and send actuall item. Its a request behalf others. Otherwise you will lose the trust of customers. Thank you. Delivery service is good and in time sir.
        Ekart Logistics customer support has been notified about the posted complaint.
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          B
          Bhawanikp
          Dec 16, 2020
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          Address: Kalipahari, Bagar Jhunjhunu

          Not received my payment my product pick up 13/12/2020 ko pick up delivery boy not received money back my request accept send my refund
          My parodect details
          Return Request Accepted: Your return request for Sailor ... from your order with order ID OD[protected] has been accepted by the seller. A Wishmaster will pick up the originally delivered item by Wednesday, Dec 09, 2020.
          Ekart Logistics customer support has been notified about the posted complaint.
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            A
            AyazShaikh01
            from Delhi, Delhi
            Dec 16, 2020
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            Tracking Id- OIPP[protected], Order no- [protected]
            My product is not moving since past 12 days, Kindly deliver it asap!
            Ekart Logistics customer support has been notified about the posted complaint.
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              E
              english dept
              Dec 16, 2020
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              Ekart Logistics - FMPC[protected]
              The product training says it reach 14 December but till now not out for delivery the promised delivery date also today why u fake
              Arriving today means in midnight ya
              +2 photos
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              Dec 16, 2020
              Updated by english dept               Ekart Logistics - FMPC[protected]
              Not delivered when I get a product
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                D
                David Hk
                from Powai, Maharashtra
                Dec 15, 2020
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                Address: 97, jawahar Marg

                Kindly pick up the parcel assigned to you for RUTVI FASHION, INDORE. ASAP. THANKS
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                  N
                  Narayan Chetri
                  from Powai, Maharashtra
                  Dec 15, 2020
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                  Address: Umrangso

                  Today i got a message that the product is out for delivery, i waited whole day for the call but didn't recieve so i manage to get the number and called the delivery boy but he started talking in rude manner and says we have to take the product from there, they will not deliver it...for what we pay delivery charge 🤷 leaving flipkart
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                    V
                    VaishnaviJariwala
                    Dec 15, 2020
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                    I ordered a watch from watch mela but received another product on 15th December, 2020. Order id:SW100453, Tracking ID: SSGC[protected]. I want to return my order and I want you to revert back as soon as possible anyhow. I am attaching the images of the watch which is received and also its broken. First image: what I ordered. Second image: What I received.
                    +2 photos
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                      S
                      Suprina Mukhia
                      from Powai, Maharashtra
                      Dec 15, 2020
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                      Address: Darjeeling

                      Ekart has been pending to delver my order since days. Now they have misplaced the order and I am getting message saying order delivered. Wat is this??
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        N
                        Nawaj Sharif
                        Dec 15, 2020
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                        Address: LILONG HAOREIBI LOU MANGA, IMPHAL

                        My tracking Id FMPP[protected] . And FMPP[protected]
                        My order did not deliver me till now even the order was reached at imphal hub at date 12 dec .Any ph call or mgs was not sent to me about the delivery order. So, pliz solve this issue and deliver my order today..
                        +2 photos
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                          J
                          Jannatul
                          from Powai, Maharashtra
                          Dec 14, 2020
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                          Address: Chadrikala Apt Room.no104 kini nagar Mahim Road Palghar

                          By mistake I have order so now I want to cancel my order of 5E smartwatch
                          Ekart Logistics customer support has been notified about the posted complaint.
                          Dec 18, 2020
                          Updated by Jannatul                           I have got wrong product and I did not get fossil 5e smartwatch
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                            S
                            Sujay Khan
                            from Powai, Maharashtra
                            Dec 14, 2020
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                            Dear Ekart,
                            I had received wrong product (NMBC[protected]). And i tried to return it from received date. I didn't order the product. And i received it without origin address. We hope ekart ltd. Please take action ASAP.

                            Thanks & Regards,
                            M.Sureshkumar,
                            [protected],
                            Sureshbe.[protected]@gmail.com
                            +1 photos
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                              L
                              LINCY VARKEY
                              from Powai, Maharashtra
                              Dec 14, 2020
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                              I had a placed a exchange order of Myntra and on 13th December an employee of ekart came to pick up the order but the order was not delivered and the status in the app is given as delivered.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                H
                                Himani Sundriyal
                                from Noida, Uttar Pradesh
                                Dec 14, 2020
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                                Address: B4/129, Paryatan Vihar, Vasundhra Enclave

                                I booked Ekart Logistics (via shiprocket) on 11th December. My package got picked up on 12th Dec itself. Whereas in the tracking it showed pickup exception by night. The same guy came to pick up the same package the next day. Today is the 3rd day, again the tracking shows "out for pickup", no one has come (seeking answers from him). Since mine is a small business, I have customers to who I am answerable. There is no support email id or numbers that work. Shiprocket says they are processing and might take 24-48 hours to give me a resolution, which is 2 long. It's been 3 days and m package should have been in transit till now.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  M
                                  Mallika aepuri
                                  from Powai, Maharashtra
                                  Dec 14, 2020
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                                  Saree wrong watch delivery
                                  +1 photos
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                                    R
                                    Ravikumar Vangevarapu
                                    Dec 14, 2020
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                                    Address: V. Ravikumar os , District collectorate office , pjp camp Gadwal

                                    My parcel not received
                                    +1 photos
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                                      C
                                      Chandan P anda
                                      Dec 12, 2020
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                                      Dear Sir/Mam,
                                      I ordered a mobile phone on date 03/12/2020.and delivery date already cross your promise date 10/12/2020.Now delay delivery date 14/12/2020 but not showing any update of my order status.my order id-OD[protected] & my tracking id-FMPP[protected]. I am already plus member on flipcart.
                                      I request to you to quick action of my complain and send my order on your delay date 14 Dec 2020.
                                      +2 photos
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                                        R
                                        Revanna M
                                        Dec 12, 2020
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                                        Address: Nelamangala Fire station, Opp.Royan nagara, Nelamangala,

                                        I have received 3 dirty and damaged shirts instead of Combo of 3 Casual thick Shirt-Lifestyle Polo

                                        I'm not getting return link, I want to return this and I want Refund,

                                        Pls resolve my problem

                                        My contact number is [protected]
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