Ekart Logistics Complaints & Reviews

I am, not happy with the products needs to be refund so please pick up

Ekart is the logistics partner for the product which I ordered. Apparently, the product should be delivered by Jan 23, 2023, until now I have not received the product. The track shows it is near to my place. I thought of talking to the hub and pick the parcel by myself. I am surprised to see that there is no "available" customer support. as per law, any e-commerce should provide legible customer support and they blatantly violated it. I need my parcel to be delivered by today by all means.

Here is the track no.: ASEP[protected]

at least provide me with the Hub's contact number & address or deliver the product.

I ordered a laptop from pincode 500042 and the product is at 500037 cwhich comes completely under the Hyderabad City and the product was under 1day delivery but it's been delayed continuesly since 4days..when ever I call them they say it's been escalated but it's of no use i feel please take action on idpl facility specially i faced it many times, it's not just my problem everyone are facing this please take action on it

My delivery is expected by 22 jan when I didn't get my order delivered to me then I visited the nearest hub in Phagwara 144411 and the person is saying that I will not do the product for out for delivery and he is having the product of my order with my name and he is not making it for out for delivery that's why delivery is delayed. I don't like these things from ekart logistics Make the delivery of my product. I have already paid the money.

Delivery is expected by 22 jan but the order is not delivered till date

मेरा किराना का ऑर्डर था जो 20 जनवरी को अधूरा दिया गया गोल्डी सब्जी मसाला पांच में केवल चार मिला ब्रू इंस्टेंट कॉफी मिली ही नहीं डिलीवरी ब्वॉय मेरी पत्नी को कोई सामान गिनाया नही फेंक कर भाग गया उसी समय उसको मैंने फोन लगाया लेकिन उसने फोन बंद कर लिया कुछ देर बाद फोन on हुआ तो मैने फिर लगाया तो उसने बोला ऑनलाइन complain करिए मिल जायेगा दो बार किया लेकिन रिजेक्ट कर दी गई जवाब आया की सभी चीजे दी गई है कृपया मुझे अवगत कराए की मिसिंग समान मुझे दिया जाएगा की नहीं नहीं तो मैं पुलिस केस करू धोखाधड़ी का

I have ordered some other products and recieved som other.and they donot refund my money when I ask him to refund my money as this was not the right product.

Pl. refer your tracking no. SRTP[protected]. Your delivery boy neither contact me nor called over mobile, but status showing that customers rejected items. Day before yesterday some person called saying that I am ekart person. The parcel sent back and he asked to install some apps for refund of amount. And asking account number, OTP etc. Kindly the order item required badly. Kindly delivery the item to the following address No.13, 8 th cross, 2nd main, Hoysalanagar, sunkadakatte, viswaneedam post, Bangalore-560 091
Mobile no. [protected] or [protected].

Dear Team,

I need your help

Actually I ordered one boat airpod in Flipkart on 17th Jan delivered on 18th Jan delivered person contact me in ekart system call So many times I ordered in Flipkart before the delivered I paid I share the OTP my neighbour will receive the product So far I have been in the snow but this time delivery person contact me I am in near by your home please share the OTP ask I share the OTP but lastly my neighbour Didn't receive any product I confirm iam not blame anybody I can't reach the delivery person again because that call systematic call so I can't reach again. I need who can deliver my product who can receive the product I want to know Only your delivery person knows it who can receive the product
I can't reach again your delivery person again
I need who received the product I call Flipkart customer care good response but reply once delivered product can't see the delivered person details Kindly need your help
I attached invoice copy and deliver tracker
I do no Villivakkam E kart Hub where is that why I raise in mail kindly help...
I want to speak with that delivery person he only now who receiver the product I am not blame anybody end of time I loss my money

My brother is under training in cisf mprtc, behror, alwar. As he is under training he cant attent the call or pick up the phone from 4.00 am to 7.30 pm. So i gave my contact number for recieving the OTP at the time of delivery. Today[protected] morning i recieved OTP and soon got the call from ekart logistics and he told that he is standing in front of the training centre and requested the otp for delivery. And i gave him the OTP and told to deliver to the security in the gate. He told he will give it to the security. But in the evening after training, my brother went to the gate and checked for the product and it was not there.
I called flipkart customer care and enquired about this. But they told after providing OTP to the delivery partner they cant do anything in this.
The same thing happened to some of his friend also.
Kindly enquire about this in ekart logistics alwar.

I have attached all the details to your mail regarding the courier boy taken extra amount of Rs 900 through his gpay. I want my refund.

The delivery person was not contact with me and not delivered the product to me. But there showing that he was delivered the product. Why. Please help me

Why your logistics team take soo much time...when delivery my product. Tracking number: FMPP[protected]

FMPP[protected]

Why taking so long, it shows my package left for durg from raipur, which takes 1.5 hour usually

It has still not reached durg after 6 hours

It is urgent

I purchased a pair of jeans from Myntra and that was defected and when I tried to return it, Myntra accepted the return, but Ekart delivery boy is not taking my product and denying my pickup. Ekart delivery boy cancelled my pickup 12 times and still not taking my product.

-Ekart delivery address is Sakaldiha, Uttar Pradesh
-Myntra account holder- Abhishek Singh
-Mo: [protected]
-Product name: H&M Jeans
-Order Number: 3bfdd28e-9dee-43d3-8b-7-30b8478b7d5a

Invoice Attached

Broken product was received

Tracking ID :-FMPP[protected]
The product reached to nearest hub on 17th Jan 2023 and sitting there since then.
Unsuccessful Delivery attempt on 17th Jan 2023.
Expected delivery date was 18th Jan, 2023.
Delivery rescheduled to 20th Jan 2023.
But yet not delivered.

Since then they have just extending the issue resolution date from 20th Jan to 25th Jan and now 26th Jan.

Tracking Id FMPP[protected]
The product reached to my nearest hub on 17th Jan 2023, once delivery agent tried to delivery prior to scheduled date but I was not available so they marked as undelivered and since then I have been trying and raising concerns but product is yet to be delivered.
Expected date of Delivery was 18th Jan 2023
Got rescheduled for 20th Jan
Flipkart has been extending resolutions dates, the initial date was 20th Jan which got extended to 25th jan and now its reflecting 26th Jan.

Dear Team,

I need your help

Actually I ordered one boat airpod in Flipkart on 17th Jan delivered on 18th Jan delivered person contact me in ekart system call So many times I ordered in Flipkart before the delivered I paid I share the OTP my neighbour will receive the product So far I have been in the snow but this time delivery person contact me I am in near by your home please share the OTP ask I share the OTP but lastly my neighbour Didn't receive any product I confirm iam not blame anybody I can't reach the delivery person again because that call systematic call so I can't reach again. I need who can deliver my product who can receive the product I want to know Only your delivery person knows it who can receive the product
I can't reach again your delivery person again
I need who received the product I call Flipkart customer care good response but reply once delivered product can't see the delivered person details Kindly need your help
I attached invoice copy and deliver tracker
I do no Villivakkam E kart Hub where is that why I raise in mail kindly help...

Ekart Logistics — Return parcel without any contact with me by the Hub
In 21Jan 2023 i ordered a parcel from a site. When the parcel arrived at the nearest EKART HUB-they didn't try to make any contact with me. In through of EKART tracking feature i reached the hub and asked them for the parcel. They said that they already returned the parcel. Without any confirmation, without any update, they return the prepaid parcel on based of their mood. This is such a bad service.