Submit a Complaint
Claimed

Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
1
Updated: Jan 10, 2026
Complaints 5478
Resolved
227
Unresolved
5251
Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Ekart Logistics

Having problems with Ekart Logistics?

File a complaint and get it resolved by Ekart Logistics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Ekart Logistics

Ekart Logistics reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rushikeshkande
from Nashik, Maharashtra
Feb 14, 2023
Report
Copy

Address: Flat no.11, A wing , shree heights, karmayogi nagar , nashik -9, Karmayogi nagar

Fake parcel received at my home when I was not at home . Delivery boy takes cash on Delivery 1499rs. I never order anything still Delivery comes at my home
Ekart Logistics customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shwedru
    Feb 14, 2023
    Feb 18, 2023
    This thread was updated on Feb 18, 2023
    Report
    Copy

    Hi this is shweta from Gujarat, I ordered 2 wheeler cover from Flipkart. Yesterday my order delivered by your delivery boy, I gave him shipping OTP also, I was not there to recieve my parcel so I told him to give it to my neighbour. But my parcel is misplaced by your delivery boy. Kindly contact him and do the needful. Otherwise I will complain in consumer court
    +1 photos
    Ekart Logistics customer support has been notified about the posted complaint.
    View replies
    E kart logistics still can not take any action against my issue
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Soumalyo
      from Kolkata, West Bengal
      Feb 14, 2023
      Report
      Copy

      Hi, this is Soumalyo Pal & my Ekart logistics tracking number is FKHC[protected]
      The order was estimated to deliver yesterday but today till now the order didn't delivered yet. It contains emergency medicines of my grandmother.
      If anything happens to the patient i will file a case against the company for delaying the delivery of emergency medicines.
      What kind of services they are providing in a metropolitan city like Kolkata, I don't know.
      Such a harrasment of customers.
      Ekart Logistics customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shreejyothi
        Feb 14, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: wz block new delhi india 8199089953

        Jyothi b dilsukh nagar bhavani nagar500060
        i order the online shoping combo kurtis 799..this material very bad road side ugly durty material so refund my moneyy plz
        +1 photos
        Feb 14, 2023
        Complaint marked as Resolved 
        am jyothi b . bhavani nagar dilshukh nagar 500060.santhoshimatha tmp back side road i order combo kurtas 799 fashion reel .13.2.2023 i recieved material .the material very bad and ugly order was wrong so plz refund my amount
        Ekart Logistics customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          RKumari3
          Feb 13, 2023
          Report
          Copy

          I received a different product from what i had ordered and when i'm trying to schedule a return, the delivery partner (ekart agent) is denying the pickup saying they will be charged by ekart if they bring wrong product. Return request is already approved by myntra since 7th feb 2023 and the only thing which is causing me trouble since past 4 days is its pickup which has to be done by ekart.
          I request a pickup to be scheduled asap so that i can return the product which i didn't even order in the first place and get my money back on time. Tracking id is MYNR[protected].
          I have ordered and returned products earlier but never faced this type of issue.
          Ekart Logistics customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Laddy016
            Feb 13, 2023
            Report
            Copy

            Address: main road near street no.15 anand nagar-b patiala

            I purchase realme 10 Pro+ 5G phone on filpkart On date : 12 jan2023
            After using that mobile i found some funtional or camera problems . Therefore, i applied for return.
            Flipkart has already approved my return proposal but no one has come yet, its been more than 2 weeks. Its really disappointed.

            Kindly do the needful as soon as possible

            Refund Accepted Refund ID:[protected](Filpkart)
            Order ID: OD[protected]
            Order Date:[protected]
            Invoice Date:[protected]
            invoice attached ***
            +1 photos
            Ekart Logistics customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              amikap
              Feb 12, 2023
              Report
              Copy

              Address: Hno 1131, Sector 7, Panchkula
              Website: ekart

              I had not ordered any item but ekart delivery delivered a fake cod parcel and domestic help unknowingly paid Rs 1499 for it .
              order id mentioned 61064 and tracking shows was sent from Jaipur .
              Ekart/SPYC[protected]
              Ekart Logistics customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                amikap
                Feb 12, 2023
                Report
                Copy

                Address: Hno 1131, Sector 7, Panchkula,Hry
                Website: ekart

                The ekart delivery guy delivered fake product without order when only domestic help was home and took cod 1499.
                Ekart SPYC[protected]
                order 61064
                No item was ordered fake delivery created
                Ekart Logistics customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  [email protected]
                  Feb 11, 2023
                  Report
                  Copy

                  Mobile number entered was wrong, but address is correct, , how can I get my courier without otp
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    [email protected]
                    Feb 11, 2023
                    Report
                    Copy

                    Address: Mumbai, 400001

                    I have called to get update regarding my delayed order.
                    Firstly I have received a call from this [protected] no.
                    Then again I have called them back and the person who was on call use bad words and misbehaved with me very rudely.
                    This will not be acceptable for any of your customers
                    Firstly they have delayed my order. Secondly I was supposed to get a call to get delivered my order.
                    Then I called I get this response from your employees.
                    This is rubbish.
                    Please look into it.
                    Otherwise I will have to take deciplinary action against him.

                    Kind Regards.
                    Pratik.
                    Ekart Logistics customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      [email protected]
                      Feb 11, 2023
                      Report
                      Copy

                      Address: Mumbai 400001

                      I have called ekart to get update regarding my delayed order.
                      One of them staff on call used bad words and misbehaved with me
                      Kindly look into it..
                      It will not be acceptable for any client of yours.
                      This needs to be resolved.
                      Otherwise I will have to take disciplinary action against him.
                      The contact no. from which I have got call first was [protected]
                      I have called again to check the update.
                      Please look into it.
                      Thank you !
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        amir_hasan
                        Feb 10, 2023
                        Report
                        Copy

                        Address: India

                        Hi, I'm a regular customer of Flipkart which products deliver by ekart logistics. But nowadays, it becomes worst as hell.
                        Every time the order get reschedule or cancelled by ekart end due to constraints faced by them.
                        Even, there is no cancel option to avoid order delivery.
                        +1 photos
                        Ekart Logistics customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anees Mppk
                          from Kunnamangalam, Kerala
                          Feb 10, 2023
                          Report
                          Copy

                          Please do the needful for my Myntra order which was shipped via Ekart with tracking Id : MYNP[protected].
                          Parcel seems stuck/lost/stolen. Either make it out for delivery so that I can reject and cancel or cancel the order from your end.
                          Ekart Logistics customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shokhi
                            Feb 10, 2023
                            Report
                            Copy

                            Delivery delayed of an important order and it is showing unsuccessful delivery while in hub for 3 days and i have an important event going on and i haven't received my dresses what is this ekart, i thought you were the reliable but got know what actually happens behind, i want my order tomorrow at early morning, otherwise you will lost a customer and your hundreds of customers that rely on your honesty...

                            Ciao.
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pradeeprjth
                              from Ranchi, Jharkhand
                              Feb 10, 2023
                              Report
                              Copy

                              Address: Ravendra Enclave, Lower Burdhaman Compund Lalpur, Ranchi

                              I received a package today morning that I haven't ordered from anywhere COD, I thought this is from Amazon and I paid it in hurry please help me ger refund of this package,
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abu Ahamed Khadri
                                Feb 10, 2023
                                Report
                                Copy

                                Address: #14-3-135/3 11, Chowdary Colony Raichur 584101

                                I have ordered 5 kgs of Sawafi Dates from a vendor from Maharashtra, they choose the shiprocket for delivery of my order. Shiprocket given the parcel to Ekart for delivery. My order reached my location on 3rd Feb 2023 and delivery scheduled 4th Feb 2023. But I didn't receive my parcel till now I e., 10th February 2023.
                                When I visited the Ekart office, the people who are working there are not aware of my parcel and not responding properly. They are so irresponsible and careless people.
                                +2 photos
                                Ekart Logistics customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  O
                                  OshoSingh
                                  Feb 9, 2023
                                  Report
                                  Copy

                                  I ordered a product from some site called systumm clothing on 27 December, 2022 and they used ekart logistics as their means of distribution of the product.
                                  Its 9 feb, 2023 today and i still haven't recieved the product. When i try to track to the order on ekart logistics website is shows marked : RTO order reject and date shown is 5 feb 2023.
                                  Tracking id : SRTP[protected]
                                  Please help me solve the issue
                                  Ekart Logistics customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    Utsav Baranwal
                                    Feb 9, 2023
                                    Report
                                    Copy

                                    Address: Kishun Prasad ki Gali Bashnahi Bazaar Mirzapur

                                    Sir,
                                    This is with due regards, I am informing you that whatever I am ordering on shopping sites Flipkart and Shopsy, the products are not delivered to me, they are stlolen by your delivery person.
                                    When my product comes, the delivery person try or show to contact me but when I reach there there is no one, they just act like this for stoling the product.
                                    The products description which are not delivered but showing delivered are as follows-
                                    Order Id-OD[protected]
                                    Order Id-OD[protected]

                                    So, I request you to please look over the delivery person and contact me for the same and resolve my problem.

                                    Utsav Baranwal,
                                    Kishun Prasad ki Gali, Bashnahi Bazaar, Mirzapur 231001
                                    [protected]
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      ParthMwaghmare
                                      from Nagpur, Maharashtra
                                      Feb 8, 2023
                                      Report
                                      Copy

                                      Address: Gangabai ghat road manipura chowk Mahal nagpur Maharashtra

                                      My product is delayed by 3 days and I am fed up of this things . Pls give me response regarding my order pls .
                                      My contact number [protected]
                                      Ekart Logistics customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        ParthMwaghmare
                                        from Nagpur, Maharashtra
                                        Feb 8, 2023
                                        Report
                                        Copy

                                        Address: Gangabai ghat road manipura chowk Mahal nagpur

                                        My order was to delivered by 5 feb but today is 9 feb .it is delayed to much .pls deliver my order as soon as .
                                        My contact number [protected]
                                        Ekart Logistics customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          OLX India
                                          3
                                          (4712)
                                          Screen Guards India
                                          2.9
                                          (266)
                                          Redington India
                                          2.7
                                          (50)