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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025
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Ekart Logistics reviews & complaints page 81

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K
krishna595
from Nellore, Andhra Pradesh
Jan 21, 2023
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Address: SLN Towers, Rajula Complex, Nellore, Andhra Pradesh 524004

I have ordered the item from flipkart and they shipped the item to the nearest hub i.e this ekart logistics at b.v nagar nellore andhra pradesh india. the thing that i observed for my last 2 orders is the shipped item will reach the consumers location at this logistics and these guys at logistics wont deliver the item and increase the expected delivery date and cancel the item before the increased expected date.ive noticed this and went to the logistics building to ask abt this issue.The shutter of the office is not even open completely its abt 4'o clock and they not even allowed to enter the office . i asked abt the issue and they replied that seller might noticed the price hype so he might cancelled the order.i ve assked abt what abt the previous order then they said u may gave wrong addres so they returned instead of delivering. as i was asking the queries that i got they said that they dont have to answer me.ive said once check the reviews given to you on gmaps. please consider my complaint and take action asap.i[censored] want proof then visit google maps ans see reviews abt this location link:https://www.google.com/maps/place/Ekart+Logistics+Nellore/@14.4103364, 79.9616886, 17z/data=!4m5!3m4!1s0x3a4cf2fd674ba9c5:0xec8164e89f445fd6!8m2!3d14.4103353!4d79....
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    J
    Junaid mushtaq bhat
    Jan 21, 2023
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    Nowgam sri bagh say ek delivery boy ata hai ye exit location pay nahi ata hai aur prepaid parcel k paisay b mangta hai rs 30 rs 40
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      N
      NikhilChopra17
      Jan 21, 2023
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      Address: Bikaner

      I've ordered a Laptop from Flipkart I e., Asus vivobook pro 15 with the prepaid amount of ₹53, 940 on 16 Jan 2023 at 2:43pm . The delivery was scheduled on 19 Jan by their third party service called Ekart Logistics, I was given a tracking number for which I could track my parcel on Ekart Logistics website.
      The parcel status was not updated for 24 hours and it was showing that it was recieved at Jaipur itself(18th Jan), so i decide to visit the Ekart store in my city, i visited around 5pm and was greeted by their guard/name entry person and he said that no one is available in the office as the timing was of 10-5, and I could clearly saw people working there, so i proceeded to go in, their way of talking was very unprofessional and I was treated as i have done something terrible to them, after 5-10min of argument they took my Tracking I'd and tracked the parcel to which they say that the parcel has been delivered to different faculty of theirs in Jaipur, so the parcel of yours will arrive 2 days later i.e., 22jan and I came home than, just after coming home I see that they've updated the parcel info which said that the parcel is shipped to bikaner, if i wouldn't have gone to their faculty they would not have updated the parcel status¹, on 20th Jan at 6:30pm the status of parcel was showing that it has been delivered to bikaner², so i was expecting it to be out of delivery on 21st jan as it is common sense, but that is not the case, the Flipkart and Ekart is showing the delivery to be 22nd Jan although the parcel is arrived but is waiting to be delivered, It shows the quality of work the Ekart is doing under Flipkart, they didn't care about the customers not they have provided any details of the office, they change their working location every 4-5 months, when asked about their contacts they say they can't give or they didn't have one in their office and the managers phone is private and we didn't have the details.
      This is not the first time, previously when I ordered a phone, the Ekart held the phone for 2 days after the delivery date for no reason, so i had to find their office and collect it myself .
      The reviews on Google also tells the story, Please if someone sees this post/complaint do something, take some action.
      Thankyou

      Attachments
      1-Ekart Tracking Details
      2- Flipkart Tracking Details
      3- Flipkart Phone tracking details
      +3 photos
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        M
        Mallikarjuna1998
        Jan 20, 2023
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        When my product is delivery.tracking number is FMPP[protected]
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          Mallikarjuna1998
          Jan 20, 2023
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          When my product delivery.tracking number is FMPP[protected]
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            A
            Abheepsa thakur
            Jan 20, 2023
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            Address: Bangalore Karnataka

            My order was supposed to be delivered today and it hasn't been actually...the order is at one hub since the last 4 days i need my order asap
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              F
              Farzan Alam
              from Kolkata, West Bengal
              Jan 20, 2023
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              Pickup request getting automatically cancelled with my approval

              I ordered a hooded sweatshirt from Flipkart and i recieved it on 14th Jan 2023 in the morning. When i held the package i knew that something was wrong with it as it was very light and i started making an unboxing video of it and when i opened it i saw that i have been given a wrong product, Moreover, the brand ADIDAS i ordered was also fake, it was a copy shirt. I tried checking the article number on the website of adidas which proved that...
              +3 photos
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              S
              Jan 20, 2023
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              Address: Chapar Ekart Hub, Dhubri(Assam)783371
              Website: Ekart curier

              In 7Jan 2023 i ordered a parcel from a site. When the parcel arrived at the nearest EKART HUB-they didn't try to make any contact with me. In through of EKART tracking feature i reached the hub and asked them for the parcel. They said that they already returned the parcel. Without any confirmation, without any update, they return the prepaid parcel on based of their mood. This is such a bad service.
              +1 photos
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                M
                mishrayogesh22
                from Noida, Uttar Pradesh
                Jan 20, 2023
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                Address: noida

                I requested flipkart for refund of my mobile.
                on 18th flipkart assured me that your pickup will be done by 23rd january, 2023.

                then i get message that ekart executive is out for pickup today.

                in evening on 18th i got message that your pickup cancelled due to product mismatch.

                on 19th january morning executive came from ekart for pickup of phone and said that update will be given on mobile application of flipkart about pickup

                but till date i not get any update about pickup nor my refund is started.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  S
                  Simra_t19
                  from Delhi, Delhi
                  Jan 19, 2023
                  Jan 23, 2023
                  This thread was updated on Jan 23, 2023
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                  Address: Uttam Nagar Dayal sar road
                  Website: awareethnic.myshopify.com

                  Mene cord set order kiya tha aaj mujhe order receive hua uss mey 2 box the cardboard ki pices bhr ke mujhe de diya fake bheja mujhe
                  1199 mene payment ki hai plz refund my money
                  +1 photos
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                  Kya hua
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                    R
                    ravi.knv.kumar
                    from Mysore, Karnataka
                    Jan 19, 2023
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                    Address: Mysore

                    I ordered Flipkart Perfect Homes Julian Engineered Wood 4 Door Wardrobe of orderID-FMPN[protected] on[protected]. It supposed to deliver on[protected]. But your delivery agent called and told not deliver to your place. I agreed that it is 10kms away, but i told him that, i will get from my own vehicle. Even though i told him that, he cancelled the order without my confirmation and not called to me also. His behavior was not good, he didn't response even after i called 10-15 times. I don't know his name but he is from gundulpet company. I want you to take strict action against on him.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      H
                      Himanshu1982
                      from Mughal Sarai, Uttar Pradesh
                      Jan 19, 2023
                      Jan 22, 2023
                      This thread was updated on Jan 22, 2023
                      Resolved
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                      Resolved

                      Address: BAGHPAT UTTAR PREDESH

                      My parcel received in your baghpat branch[protected].02 am . but this parcel not delivered to me in time. i want to that take stick action .
                      Jan 19, 2023
                      Complaint marked as Resolved 
                      pl contact mobil number 9411227413
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Please cancel my booked product Masure prolong capsules due to insufficent fund

                      My Tracking ID : SRTC[protected]

                      Regarding delay delivery my parcel - Comment #4084036 - Image #0
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                        C
                        CHANDRA bna
                        Jan 19, 2023
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                        Sir i order usha sewing machine from Flipkart 14 jan it shipped on 15 jan but after that no update till 19 jan tracking ID FMPP[protected] it shows invalid tracking id on ekart site. I think some scam is happening by ekart service
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                          CHANDRA bna
                          Jan 19, 2023
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                          Sir I ordered usha sewing machine on 14 jan and it shipped on 15jan but no update after shipping. They provide a tracking number FMPP[protected] that show invalid on ekart logistics site sir help I'm thinking they try to do scam with us. Sir pls help im unbale to track order.
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                            T
                            Tale26
                            from naharlagun, Arunachal Pradesh
                            Jan 18, 2023
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                            Address: Model village naharlagun
                            Website: Flipkart

                            Order no FMPP[protected] package still not deliver to me. It suppose to deliver on 18th jan 23.
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                              A
                              Anarhulu
                              Jan 17, 2023
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                              Order no:WSPP[protected], order status shows that order reject, but we didn't receive either a call or mail regarding the shipment of order.now it is showing that parce has been sent back to origin.please kindly look into the matter and sent the parcel to concerned delivery address.Thankyou
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                                G
                                Gillove
                                from Kurukshetra, Haryana
                                Jan 17, 2023
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                                I ordered a 6combo set of padded by size 34 under700 but i got wrong product a set of just bra size 30 I want to replace my order.
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                                  F
                                  Fadddy
                                  Jan 16, 2023
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                                  🙏🙏Please help What is going on, my order is not coming. I request replacement on 29 dec but now it's 16 days it's still delaying 😢
                                  It is stucked in gurgaon facility from 5- 6 days
                                  Please help😭
                                  Please contact me on [protected]@triots.com
                                  +1 photos
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                                    sks841409
                                    Jan 16, 2023
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                                    Address: Vit kalmbakam - Vandalur Road, Rajan Nagar, Chennai, Tamil Nadu, 600127

                                    मैंने फ्लिपकार्ट से एक सामान मंगाया है जिसको इकार्ट कुरियर के द्वारा डिलीवरी किया गया है और जो सामान हमने Order किया है उसके जगह दूसरा सामान भेजा गया है और हमने इस सामान को वापस करने के लिए आग्रह किया है फ्लिपकार्ट के द्वारा बताया गया है 14 तारिक तक पिकअप हो जायेगा लेकिन मेरा अभी तक रिटर्न पिकअप नहीं हुआ है और इकार्ट और फ्लिपकार्ट के द्वारा डिलीवरी किये हुए पता को गलत बताया जा रहा है अगर पता गलत है तो आर्डर किया हुआ सामान डिलीवरी कैसे हुआ इकार्ट के तरफ से अलग अलग मैसेज क्यों दिया जा रहा है कभी पता गलत है तो कभी मिसमैच प्रोडक्ट है जबकि मेरे पास कोई इकार्ट का बॉय मुझसे संपर्क नहीं किया है मेरा रिटर्न पिकअप 14 को ही होना था लेकिन आज 16 तारिक हो गया है लेकीन मेरा रिटर्न पिकअप नहीं हुआ

                                    Ekart Tracking number:- FMPR[protected]
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                                      Palvinder bawa
                                      from Bilaspur, Uttar Pradesh
                                      Jan 15, 2023
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                                      Address: Pincode 24421 Village fulsungi Chadda paper mill road Railway crossing ke pass Post office Ashok nagar Taysil bilaspur Distt Rampur

                                      My name is Palvinder singh.
                                      My concern is that, Many times i faced this issue, actually many times I never received my delivery products but my ordered delivered itself, how don't know, what is doing courier delivery boy with my products, please i will humble request for you please focus on my complaint and sortout my issue..
                                      Pincode 24421
                                      Village fulsungi
                                      Chadda paper mill road
                                      Railway crossing ke pass
                                      Post office Ashok nagar
                                      Taysil bilaspur
                                      Distt Rampur
                                      ( Delivery courier boy name happy singh)
                                      +1 photos
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