Ekart Logistics Complaints & Reviews

When i see that my parcel is coming to the nearest ekart office and they are not reaching my location, then after 3 days when i visit the ekart office they say we are not give your parcel to you, and my parcel is already paid.

Tracking id - SRTP[protected]

Pin code - 443001...

I bought motorola g62 5g mobile in exchange of my old mobile phone.
Delivery boy came to deliver the new handset.
But as he does not know how to check the valuation of old phone, he simply call said that you new mobile handset will be deliver tomorrow (no efforts made how to calculate valuation)
On further note, I told him to place call with the person who know how to calculate valuation of old phone. Another ekart executive...

My product is not deliver till now . And deliver boy is very unknown in this area. Also very rud behaviour in otp . Said without OTP we cant deliver . He is not able to resend me the OTP . Next day he said me i am not aware of address . This type foolish behaviour with me. And time wastegae ....

Complain no - In[protected]...

Delivery boy took money ran away when I open the parcel ifound old shirt insted of sarees iwant 1600 return...

I had an order from shiprocket that was being delivered through ekart. The delivery partner arrived at my address today, 26/11/22, with the order with all the correct order details. However no OTP has been delivered to my phone. I asked the delivery partner to call the registered mobile number to check if it was correct, and he did that too successfully. But still no otp came and the order wasn't delivered. My tracking ID is SRTP[protected]....

Sir your delivery boy gave old shirt insted of banars saree i have ordered he took money and ran away...

Tracking ID: SRTP[protected] - Delivery issue due to wrong phone number given while placing the order ([protected]). But I have update the correct phone number ([protected]) after that, but not receive the delivery yet....

In Agra hub at Padma plaza of ekart, all the time product delivery is delayed. They give the reason that they don't have delivery boys and hence scheduled date of delivery often crosses. I have faced this issue multiple times. All the staff and in charge need to be reprimanded. Today my mobile was to be delivered but again this date is lapsed and I have to go to other place due to which I cannot receive this item tomorrow from delivery boy....

On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected??...

On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected?? Why did not he say anything during pickup?...

Ekart delivery person V murali krishna lost my courier and simply updated as delivered. When we enquired with the person he agreed that he lost it.
Hub incharge Mr. Lavanna told he will settle issue and provide refund of product cost. Now 3 months over. No response. I have proofs of messages from these people.
Order no. SRTP[protected]...

I query about an order with manasvi fab and they send that product to me nd i paid 999 rupees on that...when i opened that parcel i got the wrong product as well as already used product...then i tried to customer care which get cnncted smwhere in bihar...they ask for 5 rupess payment tag to do fraud mre...
Till then i got so many fake calls regards ekart...
I didnt get any specific response...
If i dont get my money back...

Wrong information about this product...

I ordered a product from Shopcliq. Cash on delivery. Ekart made another parcel with the same details with nothing inside and delivered the empty parcel along with my actual parcel. I paid for both including the empty parcel....

My booked a product in Flipkart that product delivered to Ekart logistics.but that company that Ekart logistics company that product not send to me and also cancelled that product without my permission...

SRTP[protected]
The above is my order id
I got a message that it reached Andheri West, but I still have not received any notification if it’s out for delivery.
Please update me asap. It’s been stuck for 4 days. They don’t even have a customer care number to call....

I have ordered one parcel from hatke store with details below :

Tracking ID : SRTP[protected]
Order ID : 918287

It has been 9 days and no updates on my order has been received. kindly look into the issue and provide me with a Contact Person to escalate the issue....

Cancel my order item was fake...

Medicines were ordered on 17 Nov 22 vide ID SRTP[protected] and estimated delivery time was shown as 19 Nov 22. However, the medicines are not received by 22 Nov 22 and still it will take one more day. Funny part is the distance between dispatcher and receiver that is only 50 Kms. Very poor show....