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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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228
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Ekart Logistics reviews & complaints page 85

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S
Senim kesharwani
Jan 25, 2023
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Address: Jalandhar - Delhi, Grand Trunk Rd, Phagwara, Punjab 144411

I ordered new laptop from flipkart Asus vivobook s14 oled with old laptop exchange offer.On the delivery day when I called the delivery boy He said that I will not accept your old laptop, like this you first bring the D/O slip and bill, while all this was not mentioned in Flipkart.I asked what would be the D/O slip, he said, go to Acer service center, they will give everything there, then when I went to the service center, they said there is nothing like D/O slip. They are fooling you and the delivery boy without seeing my old laptop is saying that I will not take your laptop, even he did not even check my old laptop.And repeatedly asking me for unnecessary D/O slips which do not happen.My laptop was found in Phagwara_Mitra_Hub all the delivery boys and they were saying give me the money and take the new laptop, we will not take it without checking These people have kept my laptop and are not delivering it. I want strict action against all delivery boys Phagwara_Mitra_Hub. Pin Code 144411
Tracking id - FMPP[protected]
Ekart Logistics customer support has been notified about the posted complaint.
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    D
    Durairaj1824
    Jan 25, 2023
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    Ordered product in Flipkart and they provided ekart tracking I'd.
    Ekart tracking id not working FMPC[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      T
      Togle Automation Private Limited
      Jan 25, 2023
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      Address: 7/4, Biset Road, Perambur, Chennai - 600011.

      The AWB number for the package is - SRTC[protected]. It was booked through bigfoot retail - shiprocket service. The shipment was COD order. It was lost and wrong product is delivered to us. We rejected the wrong product as a seller and the delivery agent marked it as wrong delivery and proof of delivery was given as wrong product. This happened on 9th Jan and till now no formal information regarding the refund from ekart services.
      Ekart Logistics customer support has been notified about the posted complaint.
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        N
        Narinder@123
        from Kathua, Jammu and Kashmir
        Jan 25, 2023
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        Address: Kathua
        Website: Ekart

        Sir maine oppo k10 4g mobile phone flipkart se purchase kiya tha to product defective or denied nikla to maine flipkart ma replacement ke liye apply kiya to replacement approved ho gya to wishmaster na replacement krne se mana kar diya kyuki phone on nhi hua to sir phone ni hota to on kaise hoga maine btaya unko fir b unhone replacement krne se mana kar diya bola company ki sop ma phone on chahiya to sir phone on nhi hota Islea maine replacement kiya tha product bhi ha fir bo replacement krne se mana kar rahe ha Sir aj uska last pickup date ha to meri apse request ha ki pickup krwa de
        Jan 25, 2023
        Complaint marked as Resolved 
        Deliver nhi kar rahe product ko kyuki phone on nhi hua Sir phone on nhi hota islea to replacement karwaya ha maine
        Ekart Logistics customer support has been notified about the posted complaint.
        i am jyothi i order dress refund my money799 order wrong .material very ugly durty road side material pz refund my money
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          N
          Narinder@123
          from Kathua, Jammu and Kashmir
          Jan 25, 2023
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          Address: Janglote Kathua

          Sir maine phone online purchase kiya tha to phone defective nikla to maine flipkart ma replacement ka liya bola to unhone replacement approved kar diya to ekart logistics wishmaster ne pickup krne se mana kar diya because phone power on nhi hua
          Par sir phone on nhi hota islie to maine replacement kiya tha bo bol rahe ha ki phone on nhi hoga to ham pickup nhi karege

          Sir meri apse request ha ki unse contact karke mere phone pickup krwa de kyuki ajj last date ha pick ki
          Jan 25, 2023
          Complaint marked as Resolved 
          Wish master ne replacement krne se mana kr diya phone on nhi hua To main tbi to replacement kar raha hu
          Ekart Logistics customer support has been notified about the posted complaint.
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            S
            SURYA PRAKASH NEERAJ
            Jan 25, 2023
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            Address: Surya Prakash Neeraj Moh Talivpur Ward No 14 Back of Gopinath Temple POPS Barh Dist Patna State Bihar Pin 803213 Phone 9472090704

            कृपया इस रिफरेन्स नंबर Tracking ID:
            SHEP[protected] का संदर्भ ले।
            महोदय इस ट्रैकिंग नंबर पे जो पार्सल मेरे को मिलना था वो किसी कारण बताए रिजेक्ट करके बिना मुझे बताये वापिश कर दिया गया।
            महोदय मैं जानना चाहता हूँ कि बिना मुझसे संपर्क किये ऐसा क्यों किया गया??
            मेरी आपसे विनती है कि उक्त पार्सल को अविलंब मेरे पता पे प्रेषित किया जाए जो निम्नांकित है अभाव में मुझे consumer फॉर्म में केस करना पड़ेगा। पता निम्न है।
            Surya Prakash Neeraj
            Moh Talivpur Ward No 14
            Back of Gopinath Temple
            POPS Barh
            Dist Patna
            State Bihar
            Pin 803213
            Phone [protected]
            Ekart Logistics customer support has been notified about the posted complaint.
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              A
              Atifv
              from Bhopal, Madhya Pradesh
              Jan 24, 2023
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              I have ordered one wart remover cream, but I have received open parcel along with fake and different product

              Order Date : 20 Jan 2023
              Invoice No : 6101
              Amount : 599
              Qty : 1
              Payment Mode : COD

              Either refund my money or provide me the genuine product which I have ordered
              Ekart Logistics customer support has been notified about the posted complaint.
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                J
                Jan 24, 2023
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                Address: 5/16, Dubey & Panchal Estate Laxman Nagar Kurar village Malad East Same as above

                I am, not happy with the products needs to be refund so please pick up
                Ekart Logistics customer support has been notified about the posted complaint.
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                  R
                  rkbh
                  Jan 24, 2023
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                  Ekart is the logistics partner for the product which I ordered. Apparently, the product should be delivered by Jan 23, 2023, until now I have not received the product. The track shows it is near to my place. I thought of talking to the hub and pick the parcel by myself. I am surprised to see that there is no "available" customer support. as per law, any e-commerce should provide legible customer support and they blatantly violated it. I need my parcel to be delivered by today by all means.

                  Here is the track no.: ASEP[protected]

                  at least provide me with the Hub's contact number & address or deliver the product.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    C
                    Chitturi sadviq
                    Jan 24, 2023
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                    Address: 7-4-289/1, Navajeevan Nagar, Navajeevan Nagar

                    I ordered a laptop from pincode 500042 and the product is at 500037 cwhich comes completely under the Hyderabad City and the product was under 1day delivery but it's been delayed continuesly since 4days..when ever I call them they say it's been escalated but it's of no use i feel please take action on idpl facility specially i faced it many times, it's not just my problem everyone are facing this please take action on it
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      Senim kesharwani
                      Jan 24, 2023
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                      Address: Lovely professional University Phagwara 144411

                      My delivery is expected by 22 jan when I didn't get my order delivered to me then I visited the nearest hub in Phagwara 144411 and the person is saying that I will not do the product for out for delivery and he is having the product of my order with my name and he is not making it for out for delivery that's why delivery is delayed. I don't like these things from ekart logistics Make the delivery of my product. I have already paid the money.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        S
                        Senim kesharwani
                        Jan 24, 2023
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                        Address: Lovely professional University Phagwara

                        Delivery is expected by 22 jan but the order is not delivered till date
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          J
                          JANKI prasad yadav
                          Jan 24, 2023
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                          Address: इंद्रपुरी कॉलोनी बैरहना प्रयागराज

                          मेरा किराना का ऑर्डर था जो 20 जनवरी को अधूरा दिया गया गोल्डी सब्जी मसाला पांच में केवल चार मिला ब्रू इंस्टेंट कॉफी मिली ही नहीं डिलीवरी ब्वॉय मेरी पत्नी को कोई सामान गिनाया नही फेंक कर भाग गया उसी समय उसको मैंने फोन लगाया लेकिन उसने फोन बंद कर लिया कुछ देर बाद फोन on हुआ तो मैने फिर लगाया तो उसने बोला ऑनलाइन complain करिए मिल जायेगा दो बार किया लेकिन रिजेक्ट कर दी गई जवाब आया की सभी चीजे दी गई है कृपया मुझे अवगत कराए की मिसिंग समान मुझे दिया जाएगा की नहीं नहीं तो मैं पुलिस केस करू धोखाधड़ी का
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                            A
                            Amritesh Kumar Singh
                            Jan 23, 2023
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                            I have ordered some other products and recieved som other.and they donot refund my money when I ask him to refund my money as this was not the right product.
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                              G
                              Jan 23, 2023
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                              Address: No.13 8 cross, 2nd main, hoysalanagar, sunkadakatte, viswaneedam post, bangalore- 560092

                              Pl. refer your tracking no. SRTP[protected]. Your delivery boy neither contact me nor called over mobile, but status showing that customers rejected items. Day before yesterday some person called saying that I am ekart person. The parcel sent back and he asked to install some apps for refund of amount. And asking account number, OTP etc. Kindly the order item required badly. Kindly delivery the item to the following address No.13, 8 th cross, 2nd main, Hoysalanagar, sunkadakatte, viswaneedam post, Bangalore-560 091
                              Mobile no. [protected] or [protected].
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                D
                                Jan 23, 2023
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                                Dear Team,

                                I need your help

                                Actually I ordered one boat airpod in Flipkart on 17th Jan delivered on 18th Jan delivered person contact me in ekart system call So many times I ordered in Flipkart before the delivered I paid I share the OTP my neighbour will receive the product So far I have been in the snow but this time delivery person contact me I am in near by your home please share the OTP ask I share the OTP but lastly my neighbour Didn't receive any product I confirm iam not blame anybody I can't reach the delivery person again because that call systematic call so I can't reach again. I need who can deliver my product who can receive the product I want to know Only your delivery person knows it who can receive the product
                                I can't reach again your delivery person again
                                I need who received the product I call Flipkart customer care good response but reply once delivered product can't see the delivered person details Kindly need your help
                                I attached invoice copy and deliver tracker
                                I do no Villivakkam E kart Hub where is that why I raise in mail kindly help...
                                I want to speak with that delivery person he only now who receiver the product I am not blame anybody end of time I loss my money
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  Gokulgs
                                  from Thiruvananthapuram, Kerala
                                  Jan 23, 2023
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                                  Address: Chest no-A102, Barrak no-1, Nilgiri coy, CISF MPRTC Anantapura Behror, Alwar, Rajasthan, Maharana pratap recruit training centre Alwar District Raj

                                  My brother is under training in cisf mprtc, behror, alwar. As he is under training he cant attent the call or pick up the phone from 4.00 am to 7.30 pm. So i gave my contact number for recieving the OTP at the time of delivery. Today[protected] morning i recieved OTP and soon got the call from ekart logistics and he told that he is standing in front of the training centre and requested the otp for delivery. And i gave him the OTP and told to deliver to the security in the gate. He told he will give it to the security. But in the evening after training, my brother went to the gate and checked for the product and it was not there.
                                  I called flipkart customer care and enquired about this. But they told after providing OTP to the delivery partner they cant do anything in this.
                                  The same thing happened to some of his friend also.
                                  Kindly enquire about this in ekart logistics alwar.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    H
                                    HARIHARASUDHAN V
                                    Jan 23, 2023
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                                    I have attached all the details to your mail regarding the courier boy taken extra amount of Rs 900 through his gpay. I want my refund.
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                                      Souravsil
                                      from Bolpur, West Bengal
                                      Jan 23, 2023
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                                      Address: Ahamad pur KAGAS COLONI 13no rail gate., Ahamad pur -sainthia road., Ahamad pur -sainthia road.

                                      The delivery person was not contact with me and not delivered the product to me. But there showing that he was delivered the product. Why. Please help me
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                                        M
                                        Mallikarjuna1998
                                        Jan 22, 2023
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                                        Why your logistics team take soo much time...when delivery my product. Tracking number: FMPP[protected]
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