Ekart Logistics Complaints & Reviews

Dear Sir/Madam,
With reference to above referred order id ordered on Flipkart platform, It's painful for me to write this letter that said order is not delivered to me yet as Delivery agent has obtained OTP from me confirming that he is nearby my home & ensures to deliver within next few minutes. But subjected order is not delivered to me till today against scheduled delivery date of 12 Jan 2023.

I have been a good standing relationship with Flipkart being a plus member since inception & ordered each and every item of my need including grocery which can be established through my order history.

Hence, I kindly request you to make arrangements to deliver my product or else provide recordings of conversation between us & agent happened on 12 Jan 2023 and KYC of said agent so that I can lodge FIR against him.

Regards
Rahul Singh
[protected]

My mobile number is correct for the orders.
Today my shipments are out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

My shipment is from pickrr (Non flipkart order), so there is no other option from my side to see/get that OTP.
Tracking number WSPP[protected]
You do not have any customer also to get it solved.

I have received a product today which I haven't ordered, still the delivery boy forced me to take the product .I have opened that order Inside that I have seen a old dress .I have paid the money in cod by hand.i want to return the product and refund the money to my account.

I didn't order the product one person called me, he say i Oder Flipkart I'm come to nearly your home, then I checked my sms, the message also you book order from Flipkart today order delivery so I hope I order the product, means i forgot when oder then I pay and bought the product then i open the cover i shock the product full fake and Damage and use product ( Man's pant) then i call to Flipkart costomer care they say i didn't order anything.. return I'll call the delivery person the call didn't connect

My package has been out for delivery from 9th Jan 2023. You guys have the sheer audacity to update the status as “customer unreachable” when no one has bothered to contact me.
Your service is on par with DTDC for incompetence. At least they have a contact number for customer support. You guys hide behind a crappy website with no contact details.

Where is my package?

E kart is worst logistics ever . This is the second promise date of delivery if you can't handle the delivery please sell your whole business. I don't wanna e part of the Flipkart and Myntra. You and your ### logistics.

Tracking ID: FMPP[protected]

I had recieved an parcel on 19th december which i havnt ordered, still delivery boy forced me to recieve it as it was on my name and address, after opening parcel, some old and torn clothes was inside it. Within half an hour, i returned it to EKARTs OFFICE, situated at OMKAR NAGAR, NAGPUR. They had collected that parcel and commited a refun as early as possible. As i had paid COD through GPAY, they said it will take 4 days to refund the amount. After that from 23/12/2022, im calling them and visited in office too, stilll amount is not credited/ refund in my account. Everytime they said, we are trying and by tomorrow evening, your money will be refunded, today on 11th of jan 2023, I didnt gety my money.

I have placed an order via flipkart on January 3rd with the order ID - OD[protected]. I was given an Ekart Tracking ID - FMPP[protected]. When I tried to track it, it seems it's a invalid ID. On reporting this issue several times with the flipkart customer care no actions were taken.

Today 10.1.23 still the product not delivered, there is no update on the shipment. Otherwise pls tell me I'll come to the hub and collect it. Why should I wait till. are you fools? Apply your mind. Give me a solution. you're taking everything for granted. I have seen your tracking status that, customer not responded, big irresponsible fools are working in your company so that you're blaming customers for your mistake.

I have ordered my mobile phone and delivered but it was not mobile inkept and I keep returned they took phone returned to your delivery boy today on 10jan 2023 .but ididnt get any message returned.the Flipkart saying not get return.i want full refund amount of money on return phone 2000rs.

Hello team,
Our team needs training to speak properly, if we have done something wrong, we want to explain it, what is the need to speak rudely...?

Hi Team,

I ordered a TV and EKART is my delivery partner and its been 5 days no delivery or contact has been made.

I "Shashikant Paliwal" Phone Nos - [protected], had ordered a 65 inch TV via Flipkart on 6th Januray'2023. I have ordered this for my 62 years old Mother as she wished to have a new one on her Birthday which was on 8th.

Since I am a new customer my address was not saved and while filling the address and by "Use my location" it somehow took the wrong pincode and TV was not delivered, however I have checked and changed it manually later. On 7th January, I got a call that the TV is in Hadapsar Pune, and I live in Wakad Pune which is around 20kms away from my home.

I had a word with the agent and updated him about the issue. He has assured me that the TV will be delivered by 7th January evening only, but nothing happened. Then He promised me for 8th Jan. I have made several calls to that agent and Flipkart customer care but no one was ready to help. Everyone was playing with customer's time and sentiments.

If I was updated in the first place that the order will take more than a week I could have canceled that order and raised a new one. I am very disappointed with the services which I have received. Customer care team was not able to help me in resetting the password or updating mail ID as well.
I am making 3-4 calls everyday to Flipkart and Wish master. Flipkart has not even taken time to escalate the issue which I understand because every agent was repeating the same lines. Or the agency whom you have given the services doesn't care about Flipkart's reputation and doing what they wish to.

Akshay Thombare ([protected]), who has my TV at his hub (Hadapsar has blocked my number, my wife's number and responding at all. You tell me one thing, will it take 8-10days to cover 20kms when you have all the resources? I hope flipkart checks all the prerequisites before tying up with any logistics. I was ready to spend more money and could take my parcel from his location. But he denied and assured me that I would deliver my parcel on time.

Now, I can see everyday delivery time is changing from 8th -9th- 12th-13- and now it is showing as 15th January. What kind of services you are providing and after this what you all expect us to do. I think I have made the biggest mistake after being a part of Flipkart.

I need clarity when I'll receive my 65inch TV )date and time). If not, do I get the compensation for wasting my time, energy, money (payment should be made from CC which bank will charge), and effort.

I am very disappointed with the services and will definitely not recommend anyone and those who are using will ask them to stop or else they will be at my place some day.

Please hire someone who could understand the issues and have a tendency to deal with the issues and resolve them.

Regards,
Shashi Paliwal
Phone No - [protected]

Hello sir
Sir maine YouTube pe ekart 3 Men's shadow check sustainable casual Cambo pack shirts xl offers 999 price pe order Kiya rha
Order aayaa or shirt jo maine magaya tha vo shrit ni aaya iske badle me kuch or hi shirt aaya sir maine 3 offer wale shirt pe colour wala shirt magaya tha but ekart se kuch aacha aaya hi ni sir mere saat scam kr liya inhone mere saat mujhe police 🚓 me complaint krna chaiye sir kiuki mere 1000 rupy leke bhi kuch ni Mila sir ye log ke uper action krna chiye sir pzz mujhe mere product short ya mere 1000 rupy chaiye ni to mai complaint krunga wale kitni visaaas se kiya rha order but ekart ne scam kiya denimtrak se p
Plzz madad kijiye sir 🙏😭😭
Mujhe mera 1000 rupy chaiye ya fir Jo maine order Kiya rha sir vo mujhe dede plzzz mai kisi company ko sir glt ni kah rha bs maine Jo order Kiya rha vo dila de or kuch ni

Hello,
Greetings!

I have booked a product delivery for a customer order via Ekart vide AWB No. SRTP[protected].

This has not been moving since last thursday and its quite a trouble to us.

Can I please have the exact status of my consignment and by when can i expect the delivery.

Just FYI - the delivery was scheduled for 6th Jan and we are sitting on 9th Jan today

I have placed an order and it has not been delivered and yet is says it has been delivered..when i tried to call the ekart executive he said he will deliver it by the same day and when tried to contact the next day the number is not working.

I got a message that flipkart rejected my return because of mismatch. Even the delivery boy not collected the item. I need refund. I returned it becouse of the size issue. Tracking id:FMPR[protected]. Rejected by E cart...

I recieved a product on 6 january which i did not even order. It was due to this i faced issues as neither did i order the product nor registered. The message recieved is as follows:
Out for Delivery:Black Anarkali Kurti - S with tracking ID SPYC[protected], will be delivered between 10:30AM - 02:30PM today by an EKART Service Partner (call [protected], PIN 120). Please pay Rs.1499.0 by cash..

Ordered for multipurpose kitchen rack from a website link advertised on Facebook delivered by ekart logistics. Item specified on the box is also multipurpose kitchen rack however item received is a cheap pancake pan. Paid rs. 1700 for this item and the website we ordered from is now on another name and there is no way to return this product

To,
Team,
As had already gave details of the lost parcel tracking no: ICYP[protected]
Recently, I have got details of the parcel when I searched that its in mother hub Jaipur as I don't have any number in Jaipur .
For reference sharing screenshot.

Requesting to please check and deliver parcel to me at the earliest.
Regards.

My tracking id is GSLP[protected], this parcel is showing in transit since 1st January. I went to ekart office near my home and they are saying that parcel is still not arrived at their place. Today is 6th January and really it's very bad thing done by ekart members. I want my ordered items ASAP. I have ordered from kindlife store.