Electrolux India Complaints & Reviews

I had purchased 1.5ton ac unit (Electrolux) from vijay sales at panvel on 13th april, 17. Same has installed on 17th april '17. Same day evening water leakage started happening from ac unit. Immediately i had logged call to ac vendor mr. Ajam & vijay sales helpdesk-panvel. They have attended call on 24th april 17. During inspection found that drain tray & swing motor wire damage due to poor installation location guided by ac technician who...

Dated 18-April 2017 raised complaint
Complaint No.VIJ[protected]

technician came and watch it and said that due to lack of gas not getting cool and said that we will get gas after company issued gas till that time has to wait. After calling to customer care few time finally he came on 28-April-2017 and he upload gas to machine and said problem solved. After half and hour a/c in old condition that a/c air not geeting...

Hi, iam using electrolux refrigerator since last 4 years and honestly never been satisfied with the cooling since first year. Last week i have registered a complaint regarding cooling issues and again a very pathetic response from their customer care. Cooling is a compressor issue which is in warranty but they are charging for gas. Gas is part of compressor therefore it must come under warranty otherwise their warranty tag is completely to...

I have lodged a Service Call for repairing of my Electrolux Washing Machine, which is more than 2 years old and now out of warranty. I agreed to pay the service charges for the repairing jobs.

I share my experience with Electrolux Service people and hereby lodge a complaint against them.

On 4th April, 2017, one mechanic came from Millenium Service Centre, 17, Roy Bahadur Road, Behala, N/L – 14 No. Stand, Kolkata...

I had bought the electrolux fridge 215 litre on 17 april 2017.

But it was not cooling well - so we called the customer - care and the dealer from where we had bought the product. But the answer was really a negative one.
And we are facing too much of the problems - that fridge is not cooling well.
We told the dealer technocart - next retail india, 93, kalkagarhi chowk, ambedkar road, ghaziabad[protected]br...

I had purchased electrolux 1 ton split ac model no es12m5c-altw-id from vijay sale, kharghar navi mumbai. Technician done all installation work, while commissioning it found outdoor unit is not working, technician done troubleshooting but no luck... It seems dealer or co has delivered faulty unit... From last 3 days my others house renovation works is pending due to this... So far no response from electrolux service centre.
Worst service...

Brand new 1 ton split ac stopped working after 4 days.
Service staff came to house and said wrong fitting of pipes led to gas leak.
Will need to call the same installer who originally installed unit of which i have no idea as electrolux sent the installer.
When i called electrolux they said they do not have record of person who installed unit in my house. And that i should investigate on my own as to who came to my house...

I have a problem in my Electrolux front load salsa care washing machine... I registered a problem and was expecting some technician to solve it... After couples of days one technician came over, looked at the machine and said machine is too heavy I cant do it alone. He said said he will come next day... For seven days i have bern waiting for the service...nobody arrived... Finally i gave a call to cust care center again... The lady was very...

Washing Machine Model Elita ET 60EGGL purchased on 3rd Jan-15 with a warranty period of 2 years. Machine got down on 23rd Nov-2-16 and put the complaint with Electrolux int he last week of Nov-16.

Service person visited twice or thrice during Nov & Dec, 16 but the visits were in vein. Mean time one person informed that to change the base of the chamber by paying Rs.3800/- approximately so that the machine can be set right,...

I had registered a washing machine(Elecolux make) complaint on 08.03.17, technician came & servicing could not done due to unavailability of spares. They told to provide replacement. Today11.04.17 electrolux service in charge Mr.Pramod (Ph:[protected]) called me & to be paid Rs.1900/- more to getting replacement of another model. Why should i pay extra money for replacement?...

Bought in October 2004 in Chennai. After a few years of good performance in 2014 year second half experienced no cooling and no ice formation as coil was frosted up. No trace of authorised service provider. Local technician traced problem asked for change of PCB. Spent Rs10000. In beginning 2017 local technician responded after several attempts. He has taken PCB for repair and no response even after a month and numerous tel calls. Bought...

Im purchased electrolux fully automatic washing machine from flipkart last year in 16 April 2016. Now I facing a problem with machine...inner drum collision with outer drum.due to this outer drum which is plastic made got cuts from one place and now its damaging cloth my many cloths cuts from various places.on 30th march 2017 (Ref No. - [protected]) when I complain to customer care they register my complain and told me that their tech. person...

Hi,

My name is parvathi. We are using electrolux ac from may 2016, at January we recently shift to another home at Hyderabad. From there our problem begins. We contact customer care and they send some technician from cooling care systems. They dint fix well so from there we are facing problems like empty gas, fixing problem and water leakage inside room.

Again we called customer care and they send some other...

Dear Sir,
I lodged a complaint regarding Electrolux Split AC previously installed in my old house vide aforesaid complaint number on 28.03.2017 about non-functioning of the AC. The technician visited for the same on 29.03.2017 and informed that there is a leakage of gas in the AC and asked me to provide him the SCode. I did not give him the SCode as per the instructions, the SCode was to be provided only if the satisfactory job was...

I have purchased one New Split A.C. ES18F3C (3 STAR) I.5T SPL - SET from M/s. Vijay Sales, Indirapuram, U.P. on 26.03.17. A.C. is delivered to me on 31.03.2017. Authorised engineer from M/s. Electrolux comes to my house on 02.04.2017 for installation.

During the installation the person Mr. Bilal is very adament and not act according to my choice. I lives on 2nd floor and when I told him fit the a.c. outer unit on my roof and...

Water leakage problem.. Since last 10 days we have been suffering a water leakage problem due toi which we are unable tom use it.. Kindly resolve this problem earliest... I have purchased this refrigrator on 16/4/2012 from jai mata electrovision rani bazaar bikaner.. Now i have shifted at jaipur. My current address is 36 p. L vatika behind govt. School charan nadi 2nd murlipura jaiupur mobile no. [protected].. It is in warranty period...

I had compalind about 10times from 28 march and no1 is listening to it my name is vinod and registration mobile no is [protected] and d cc gvn me d area manager named irfan he said we dnt hav time and i cam complain it to anybdy i want i m from ahmedabad pls help here is message i got ahm[protected] will be serviced by irfan[protected], svc point [protected] provide scode s10165 only if satisfactory job done, appt dt-28/03/17, 9:00pm...

I have purcharsed electrolux split ac last year in april 2016 from the dealer called sabharwal Electronics NIT no.1 shop and it is a faulty product it has the water leakage problem and now it has stopped cooling in its first year it is only 11 months old now

it is a very disappointing product just want to throw it away really a bad AC not worked for an year at least

Can you Really provide an Assistance then...

I am a resident of North Delhi. This company (Electrolux) is very worst in providing service. I had purchased a split AC last year and since then despite multiple calls they are not responding for service except for once. The service engineers are inexperienced and rude. They would promise you to come on this or that day but never show up.

Worst, Worst, Worst.

This company only give you mental harassment and...

Dear sir
We are continuously following the electrolux customer care team & Service team for A/C repair but unfortunately till date we are unable to get any person to do this activity.

Also we would like to inform you that the service team peoples are talking in such a manner that we did a big mistake to brought this A/C.

Now looking this worst post sale service i would not recommend any products of electrolux....