Electrolux India Complaints & Reviews

I am surprized how the support cell works????
even god can not help
I am starving for cold water and taking help from Neighbours.
Registird so many complaints on email, to company's rep like Daljit, Arun Rawat & Harish Dhimri (Business Manager)

Is their any body how can help me out??
Rgds
Rahul Chauhan
[protected]


"Re: Refrigerator not working complaint...

I purchased a DFF44 double door model electrolux refrigerator about 4 years ago. A few months back, its cooling levels dropped down considerably. I realised that this may have been because the plastic tube on the edges of the door frame had worn out. Around mid May 2009, I registered 2 complaints with Electrolux customer care helpline no.[protected]

1. to replace the tube
2. to remove dents and repaint door
br...

I have purchased electrolux refrigerator (double door ).@ year[protected].i faced problem in year 2004
of cooling many times. i made complaint to service centre ., some electronic pcb was changed and
i paid them nearly Rs3500/-. same problem i faced in year 2007, 2nd time electronic pcb was replaced and charged Rs 3500/-.
Now a days i am facing same problem of cooling.but service people are saying . they are no more engaged...

Dear Sir,
I purchased Electrolux refrigerator model no.DFF-44 in May 2005.It was working fine till 10 days back when suddenly it stopped cooling. After lodging complaint with the Customer Care twice, the complaint was attended and we were told that the Heater Fan has to replaced.However more than 10 days have passed but no one in the company is bothered to rectify the problem immediately.we request the management of electrolux to...

I purchased your 310 ltr double door frost free refrigerator Model No.BR37WD1/LID around four years back.The problem with your product is that the freezer works well but the main part shows no cooling. This complaint has been lodged to your local service centre(at Sonipat, Haryana)but its of no use.We are fed up with the product as well as your service centers.Now the referigerator has become nothing more than an almirah. Your well qualified...

We had purchased this Electroloux Kelvinator Refrigerator in May'04 from a reputed dealer in Sarojini Nagar, New Delhi, with a 1+4 year warranty.1Year-complete warrnty, 4years Compressor warranty.

The product worked quite well till around May'2006, when the first issue started, there was some component which had gone faulty and needed replacement(Out of warranty).
We spent around Rs 2000/- on the same and it...

To The Electrolux

It is a matter of great regret that in spite of Calling and sending several E-mails to your company you have not bothered to reply on a customer complain.

I Purchased an Electrolux double door Refrigerator form Next Retail Shop, Sikar Road, Jaipur on 05-17-09 vide bill no 9804, has not been working satisfactorily. Immediately after 2/3 days it was purchased it was attended once for service...

I have purchased Electrolux Elite Washing Machine in 2001. The machine's washing and spinning drum maintanence has been done once in 2007 by an Electrolux Service Engineer. The machine's washing machines and water regulator nob is not working at present. It seems to be the worst machine I have purchased as it gives problems off and on. I am unable to find Electrolux service Centre in Chandigarh personally and it is not even listed...

hi this is vishal.i leave in faridabad(haryana)i want to complain against electrolux friz.we are having electrolux friz.we purchased that friz from bagga electronic in N.I.T Faridabad...the concern is that friz is not working.that had been happened five times in a month but no body is listening us.so i want to replace it as soon as poosible.it will be great pleasure i[censored] will be revert back.


MBL:--[protected]...

I have Electrolux washing machine - Spa model about eight years old. I need to get the gasket replaced and also the spin cycle does not work. My problem is that the service centre does not respond to my complaint - no service engineer is sent. Also, these days there is no one anwering the calls. Therefore, I would request the address and phone number of another service centre of Electrolux in Bangalore....

I purchased two high end appliances from this store; 1 - a Miele dishwasher and 2 - a Electrolux Refrigerator. After waiting for delivery like I was waiting for cable installation; between the hours of 12 - 5, I finally called at 5:30 to ask if the appliance was going to delivered this day. I was told that yes in fact it would be and that they were running late, of course it never occurred to them to call me to let me know they were running...

My electrolux refrigerator is a new one bought on 8/7/2008. It started to malfuction, thai is, it totally stopped cooling, in May, 2009. I complained about the problem to the local service centre and got the problem fixed after about two week's repeated request. Again the same problem started after a week. I again contacted the service centre but to my utter disappointment my complain has not been attended till date. Should such a faulty...

i purchased i freeze modal primium DFF 44 from Nasavri -gujrat Desai & com before 3 years, , , , , , , now on last month their was cooling problem and some noise came from freeze so we lodge complain to M/s Desai & com and they came and told that our heater was failed, so they told that they booked order to com and when com sent heater then they will put, after some days we phone when our heater will come then they told that in your...

I had purchased Electrolux 1 ton Air Conditioner on 25 May 2008 from POPULAR TRADERS(Dombivli).The piece is not working properly since purchased.We complaint narly 6-7 times in a year.People from service centre(Kalyan) used to visit on complaint after 4-5 days.They used to do some work n temperorary Ac used to work for 15-20 days again it sed to come in same condition.They have changed Fan of Ac once, once they told there is leakage of gas,...

To The Electrolux

It is a matter of great regret that in spite of calling your customer care as well as sending several E-mails to your company you have not bothered to reply on a customer complain. Finally, I have issued a notice to the dealer and if I don’t receive right attention I shall go legal way while Your Company shall also be made a party. I reproduce below the notice sent to the dealer for your reference.br...

Sub. Unsatisfactory Servicing of Electrolux refrigerator service center.

Ref. Electrolux refrigerator e 285 ff dlpm ar (aub red 275 l ) Purchased from Srinagar Kashmir

Dear Sir,

We have purchased Electrolux refrigerator e285ff model / chasis noo :reg no : pnc[protected] from MS Gojwari & co, Hari Singh High Steet on 4th may 2007

because of of its worldwide name and goodwill....

Hello, My name is Mangesh Raje. As i have purchased Electrolux Washing Machine Model No : EWS 70. Complaint No. MUM[protected] Dated : 25th May 2009 spoken with Mr Amin on Service Centre No.[protected]. The same day the representative of the company visited my place and came to conclusion that some whole part has to be changed. Executive Name: Mr Gajanan. As per his instructions i have provided the xerox copy of bill for further reference....

Dear Sir/Madam,

I was a reliable customer of your all products and I trusted this brand before I started facing problems with your products.

Its been long I am thinking of writing this letter to you authorities regarding my complaint about the electronic products I am using since last 3+ years.

I have purchased the following goods from your brands from a CSD dealer, Rajat electronics, Palam in...

Sir/Madam
We have been facing a problem with our Elertrolux-Kelvinator Ozone refrigerator from the past few days.Deep fridge section of my refrigerator is working properly but the other half is not working at all, i.e. no cooling at all in the fridge section.I complained at the customer care number around 15 days back and a service man also came from their side but as he was not having the required part that time, he asked us to get...

We had an electrical oven fire on March 18, 2009 and had Electrolux send an adjuster to our home on April 20, 2009. They decided that we were to be issued a check for the amount of our oven. They have been stating that the check is in the mail for the last 3 weeks. I have faxed receipts and documentation. My family and I have been without an oven for 77 days. This is unacceptable and I feel like Electrolux truly doesn't care. We have...