Electrolux India Complaints & Reviews

To
The Chairman
Electrolux-Videocon Industries Pvt. Ltd
Plot No. 248 (1st Floor),
Udyog Vihar Phase IV, Gurgaon – 122015,
Haryana, India

Respected Sir,

We had purchased an Electrolux Refrigerator Model number ER45FF last May 2008, from Vijay Sales in Mumbai. Exactly one year later after the warranty period was expired the fridge stopped cooling. We placed a complaint and...

sir,
i have put an complain regarding my micro-wave model EM17EG80WH
ELECTROLUX. this micro-wave was purchased from Vijay sales goregaon(east) Mumbai india. my micro wave glasstray was accidently broken. my complaint was put up on 10/09/09 through Vijaj sales quoting my model no and nature of complaint.
my first complaint no. was mum[protected]. the engineer came to my place on 12/09/09 around 03:00pm. the guy came and...

Dear Electrolux,
We have purchased a AC in Sep 06 from a dealer in sarojini nagar (Aakash electronics) and on Ac a sticker is sticked which is claiming that the No. 1 AC in India and 6 year warranty on compressor.
from last four days AC is not cooling and after regular 5-6 calls, the executive came on 4th day and he explaine that the compressor needs to be changed and he told he will charge 2000 INR from us to repair that and...

Dear Sir,
We are purchase 1 Ref.Electrolux Kelvinator 220 Alpha.Before 4 months our Ref. Compresure is not in working condition,so we change compresure from Your service centre(System Electronics & Refrigeration,352,near manoranjan ,shopping centre,kota,Raj.) . We have purchased new compressor on 29.05.09 from System Electronics & Refrigeration but 10 days back it got malfunctioned/not working,.

Your...

Repair/Replacement of Refrigerator
06/09/2009
The Vice President (Marketing)
M/s. ELECTROLUX KELVINATOR LTD
Global Business Park, 3rd Floor,
Mehrauli - Gurgaon Road,
Gurgaon - 122 002 (Haryana)
Fax :[protected]/98
M O S T U R G E N T

Sub : Repair/Replacement of Refrigerator
Electrolux Make Model No.EKL 235FF Double Door Sl.No.[protected] w

Dear Sir,br...

I bought one Electrolux 0.8 ton AC on the evening of September 3, 2009. After installation it worked for 10 minutes ( the swing however did not work at all) After that ten minutes it abruptly stopped. Immediately I phoned up the dealer , M/s ACE TECHNIOMARK, J-36/37, Sector 18, NOIDA, and they in turn registered a compalaint with the customer service centre. When none came till 10.45 in the morning I called up the customer care centre...

I am the electrolux customer ,i had purchased a full size double door refrigerator 1 year back and in 9 month compressor start giving proble i had logged a complain and in 1 and half month my compressor get changed .
Now after one year and two month again same problem happen and i had loged a complain on 24th july 2009.the referance no is RAI[protected] ,no action is taken by the dealer/service provider ,again i had loged a complain...

Sir,

I lodged this complaint on 8th of july ' 09 but i think it didnot go through.

I purchased the above mentioned fridge with model no: ERL 245 FF from M/s Kings Electronics, Panvel, Navi Mumbai vide invoice no: RO691 dated 07/06/2006.
In the last few days of august 2008 I found the cooling is not proper and contacted M/s Kings Electronics and lodged the complaint.
M/s Kings Electronics...

I HAD LODGED A COMPLAINT ON 8TH. OF JULY' 2009 REGARDING THE ABOVE FRIDGE . THAT

DAY I COMPLAINED ABOUT WATER BEING COLLECTED AT THE DOORS.

A TECHNICIAN WAS SENT BY M/S KINGS ELECTRONICS, PANVEL ON 8TH EVENING AT ABOUT 4

PM. HE CHECKED AND INFORMED ME ON TELEPHONE( AS I WAS IN THE OFFICE) THAT WATER

DRAIN LINE GOT JAMMED, HE CLEANED IT AND NOW NO WATER COLLECTION WILL BE...

I had complained about my air conditioner which is dead and within the warranty period to their call centre ( [protected] ) .I was assured of service within 24 hour .Complaint # del [protected] dated 5/8/009
Inspite of my innumerous email at [protected]@vgmail.com nothing happened .The company is a fraud .I am buying a new air conditioner tomorrow.This mail is mail is only to warn guillable/stupid consumers like me in Delhi...

We purchases a Electrolux AC and we are having a contract with Neo Micro Systems from 27/08/08 to 26/08/09. But now ther are not providing any service. We are contracting them from last 15 days as we are having problem with their product. Neither Electrolux company nor the Neo Micro System, contract service provider is coming for service.

Address of Neo Micro System is -
85A, Sarat Bose Road, Kolkata-700026...

Hi,

I bought one Electrolux AC [18SCRD A1 1.5 Ton Split. SL No: 6277/3612] from Great Eastern on 24/01/2008. Recently I have complained for “NOT COOLING” properly. Now that problem is resolved after restoring gas yesterday. But the root cause of this problem is the installation of my AC is not proper & because of that gas was leaking. I had a good faith on Electrolux & I could not expect this kind of problem...

M/s. ELECTROLUX KELVINATOR LTD
Global Business Park, 3rd Floor,
Mehrauli - Gurgaon Road,
Gurgaon - 122 002 (Haryana)
Fax :[protected]/98
M O S T U R G E N T

Sub : Replacement of Refrigerator ( Electrolux 245 Ltr. chasis no 51503843, Double Door )

Dear Sir,


I am Rajesh Agarwal, purchased a 245 ltr Electrolux refrigerator, chasis no 51503843, from M/S...

We are facing lot of problems in this peak summer. The cooling is very very poor even the freezer is not giving ice. What is this. Moreover, we are unable to contact any authorized dealer in our area. The person on whom we had purchased the fridge is behaving without any responsibility, (BAGGA ELECTRONICS, NIT 5, FARIDABAD).We had the proper receipt on purchase and if nothing is done we have to go to the consumer court to get justice. Please...

I purchased the high end french door refrigerator model D[protected] on April 23, 2009. I have had two service calls due to ice spitting out when whole iced nd not crushed is activated. The ice fragments go all over the floor. Electrolux states that this is normal and the solution is to put a small rug in front of the unit. I paid over $3, 500 USD for this unit. My previous $600 unit performed better. I would not recommend this unit to anyone....

Dear sir,

This is to inform you that undersigned purchased a Electrolux Kelvinator WASHY TALKY washing machine model no. 760FXZWT sl.no.23200276 vide Invoice- cum challan no.490/ 02-03 dated 30.11.02 from BOMBAY AGENCIES, BENACHITY, DURGAPUR-13, WEST BENGAL .

The said machine while washing it stopped suddenly in the month of march-09.I approached the BOMBAY AGENCIES and they gave me a phone no. But there was...

i am a user of washing machine (electrolux) but it is not working properly and its cover of the sppining part is broken since i have registered a complaint to the local dealer he is till now not able to give the proper response towards it and only he is doing that misleading us by which we are facing alot of problem. and decided now that neither we and nor from our relatives or any person whom we know and they ask any suggestion for the equipments...

This is to bring to your notice that our split AC of Model No. <EAS19CRDDM> and serial no. <[protected]-5100229> was bought on 17.08.2005 by "Murli Manohar Musical Store, City Center, Bokaro steel City, Jharkhand". The AC is not cooling according to the temperature shown in the remote and most of the times it doesn't cool only. And moreover the fan above is making a loud noise while we switch on the AC. The compressor...

Dear Sir,
I have a Electrolux Micro Owen in the warranty period. I have logged complian in the call Centre[protected]with reference complian id Num ASA971103 with my cell num:[protected] on 11th of july i.e on saturday. Till Date no body have attended the call. I have many times called call centre they have given me the service centre Cell num ([protected]). On 14th i have called the service cetre named as Reliable Services.(Durgapur...

My Electrolux Kelvinator Refridegrator is not working from one month before.Yesterday I asked one local service engineer to rectify the problem.Eventhough he identified and replaced the spoiled OLP still he said the compressor is not functioning.so, for changing compressor he told me that he will charge Rs.2800 including service charge.

My question is. Is it worthful for me to spend this much amount for this type service?br...