Electrolux India Complaints & Reviews

I purchased one Electrolux double door refrigerator manufactured by Electrolux 8 month back. Just after Three month back a leakage in the cooling gas pipeline was detected and it stopped functioning. On call the Electrolux engineer came on 26th Oct’09 and suggested that the system should be replaced but today I am not carry new compressor new compressor available within 8 days after complaint, and he want to bill but till date ( 26th Oct’09)...

HI,
WE HAVE REFRIGERATOR MODEL NO.-ERP280FF..THE PROBLEM IS THE LOWER COMPARTMENT IS NOT COOLING. WHEREAS THE FREEZER IS FUNCTIONING FINE..
KINDLY PROVIDE SERVICE EARLIEST POSSIBLE.MY ADD:
SIGMA DIAGNOSTIC CENTRE
ZERO POINT
CHAMBA
HIMACHAL PRADESH.
MOB.NO.[protected]...

I was purchaed one washing machine (front loading)Electrolux Spa Model from authorised dealer M/s. King Electronics Panvel. In last week of Oct-09 a door was locked and not opened;hence I was contact to authorised dealer as mention above, his office staff gave to Mobile No.viz[protected] (Mr.Tayade),[protected] (Mr.Haldar) and [protected] Mr.Rubani). When I was contacted Mr.Tayde on 28.10.2009 he came and opend the door and charged Rs.250/-as...

I purchased Electrolux Microwave capacity 17 ltrs model no. EM-256C90SS serial no 74501336 on 24th December 2008.

On 6th August 2009 i.e in less then 8 months its door latch is broken. It is to mention that in between we were out of station for about 4 months, that means the product could not work for mere 4 months.

We called the authorised service agency of Jamshedpur[protected] on 6th August 09 and lodged...

The Fridge has stopped working on 11/11/2009 . Complaint lodged with local service centre vide complaint no THA [protected]., The service engineer visited us on 12/11/2009 and informed us that the Compressor was faulty and required replacement. Although we had requested immediate action based on the amount of food stuff, we were told that it will take a week to replace the compressor. Till Date, that is 22/11/2009, we are told that the compressor...

under guarantee and warranty period our washing machine got nonfunctioning.first complaint was lodged at the call centre on[protected] dt 29.9.09.which till date has not been attended.since then we have made numerous calls have been made but all in vain...of which we can give the details of complaints made...0n 6th nov again a fresh complaint was lodged with a token no [protected] was given the assurance that the complaint will be attended...

SHOULD CLOSE DOWN THE CUSTOMER CARE, EVEN SHOULD CLOSE DOWN THE MANUFACTURING OF ELECTROLUX PRODUCTS, WHEN A CO. IS NOT ABLE TO PROVIDE AFTER SALES SERVICE, I HAVE BEEN TRYING TO CONTACT WITH CUSTOMER CARE OF ELECTROLUX, BUT COULD NOT SUCCEED, DUE TO THE FAULTY AND NOPN EXISTANCE NO.S PROVIDED OF DEALERS IN DELHI, WHERE SHOULD WE GO AND WHERE SHOULD WE LODGE OUR COMPLAINT RAGARDING THE FAULT IN MICROWAVE OVEN, REALLY WE ARE CURSING OURSELVES...

DEAR SIR,
I REALLY DONOT REMEMBER HOW MANY TIMES I COMPLAINED IN THIS SITE FOR MY ELECTROLUX FRIDGE (MODEL NO: ERL: 245FF).
aS FAR AS I REMEMBER LAST TIME I COMPLAINED IT WAS ON 24TH. OF OCT' 09 AND I RECEIVED AN ACKNOWLEDGEMENT SAYING

" WE DEEPLY REGRET FOR THE INCONVINIENCE CAUSED TO YOU. PLEASE GRANT US SOME TIME SO THAT WE CAN DO THE NEEDFUL AT THE EARLIEST."

TODAY IT IS 7'...

I have worked with Electrolux Kelvinator Ltd,Gurgoan for almost 2 and half year.
After then I have joined Voltas Ltd and I requested Voltas for PF transfer , they have also send PF transfer form and communication to Electrolux Kelvinator Ltd but PF is still not transffered from last 5 years.

regards

Nitin Sharma
[protected].

Pls find the communication send by Voltas to EKL for PF...

I Purchased the washing Machine vide invoice No.7481 dated 28 Aug 2007 from Jamal Sales Corporation Palakkad. The Machine was working well till Jun 2009 when it started giving trouble. I made repeated complaints at Customer care. The technician was sent finally and he could not diagnose the problem. Again after repeated complaints after completing the warranty period of two years the technician removed the PCB saying it has to be sent to...

I registered the complaint with customer service at Palakkad District Kerala Regarding the mall functioning of the Mechine in Jun 2009. The technician who was sent to the house was unable to fully diagnose the problem. We were informed that in case the problem reoccurs inform him and he gave the contact No. By then the trouble reoccurred the technician left the company. I re-registered the compliant with customer care. The technician sent...

i think we have done a biggest mistake by investing Rs 30000/- hard earned money in your companies product thinking that we are dealing and buying a reputed companies product which will be hassle free , but iam very sorry to mention that immediately after the year it had started creating trouble for us like due to the manufacturing defects of the companies products -----

excess formation of ice in the defrost area
no...

Sir,
Under signed baught a Electrolux refrigeration from the local promonent dealer Lotus , Sapna Sangita Road, INDORE[M.P.] in the year 2004.
Today due to non fuctioning of refrigerator I intend to lodge a complaint.
First I found out the bill of dealer but to my surprise in the bill no land line number of dealer was printed.A 24 hour helpline no.given in the bill was tried but same is not ion service.I then referred...

I purchased one electrolux refrigerator in Oct'06 from local dealer of tirupathi(i.e.Veejay Enterprises). Details of fridge as follows:

Model - ER 180 PR
Regn no.[protected]PNC No.[protected]
Date of purchase - 18/10/06
Warranty period for - 5 years.

We used the fridge for one year properly and there from we are...

I have purchased an Electrolux Microwave from Great Eastern Appliance Pvt Ltd. Uttarpara branch
Hooghly W B dated 12/10/2009 and demo book date 13/10/2008 vide docket no KLA9A13025.
Several request had been done over telephone but your authorised (?) service center named
S L ENTERPRISE, Bhadrakali, Hooghly W B only assured from very begining come shortly, at
last it was vane, till date & time, wasting and...

DEAR SIR,

I COMLPAINED SEVERAL TIMES IN THIS SITE FOR ELECTROLUX & VIDEOCONE FRIDGES.
I PURCHASED THIS FRIDGE INJUNE 2006 FROM M/S KINGS ELECTRONICS , PANVEL AT RS.15000/-.iT STARTED GIVING ALL SORTS OF TROUBLE FROM JUNE 2008 ONWARDS.

IT WAS REPAIRED SEVERAL TIMES BY YOUR AUTHORISED SERVICE CENTRE M/S TEKCARE ELECTRONICS,PANVEL.
lAST ON 8TH OF SEPTEMBER IT WAS AGAIN TAKEN FOR REPAIR BUT SERVICE...

Dear Sir,
I purchased one Electrolux ED 20CSSJ/20 ltr MICROWAVEN from Great Eastern Techno City, 15B, Sarat Bose Road, Kolkata: 700 o20 ,vide Tax cash memo no : TC/CM/06101/09-10 dated 17th Septembet 2009. The Company promised me to give one Bajaj GX 8- Mixer Grinder , one gift Dry Iron (Thorugh scrach card.). I paid Rs: 6990/- for the same. The Company ( Ms. Great Eastern, 15B, Sarat Bose Road. Kol: 20 ) promised me to provide the...

I had bought a 245Ozone Frost Free refrigerator of Electrolux on 30th Oct 2005. the refrigerator had a front door problem which the company had replaced in the first month itself. After that it was running smoothly for 4 years till 28th August 2009. The cooling stopped and we contacted the authorised service station nearest to our location ( DUMDUM). The experience turned out to be a night mare as the persons we had contacted and had come...

Washing machine is not working due to some internal damages as reported by one of their employees a month back. The internal repairments are not done in spite of constant reminder calls and complaining about the same issue.
Please get the repairment done as soon as possible.
Address: Shubham Tiwari, 301/A wing, Gini Plaza, Sector 6, New Panvel.
Contact - [protected] , [protected] (Navi Mumbai)

The washing...

Dear sir
I am Vinod.K.S. ex employ of M/s. Electrolux Kelvinator ltd , I was resign from Electrolux in 2006 june . That time I was forwarded my P.F transfer request to co ( hard request ).the matter knows Mr. Renu and Amol ( HO HR) , but now I am finding till the date that was not transfer to my account. Now 3 years over so presently no need for transfer the same kindly clear my PF amount early as possible.


EMPLOY...