Electrolux India Complaints & Reviews

Dear Sir,
My Electrolux freeze model No.ERP245FF which was purchased on 29.03.05 from an authorized shop at Shillong is not freezing the food stuff since first part of December2009. As per instruction in the manual it was tried to set right but did not. It is to be mentioned here that just after of its purchase, the freeze went out of order for two/three consecutive days for unknown reason. The very fact was communicated to their office...

this micro oven was given as a birthday gift by my brother in nov 2006. there was no recipe book given along with this model .i feel sorry as it remained just a heating product than using it to its full to make recipes. it remains a white elephant as even a simple papad gets burnt in the middle. so there remains a hesitation to use as there are no directions which we usually get from a recipe book .It would be highly appreciable if a recipe...

Hi,

I have purchased, Electrolux Window AC from DIGI World in April, 2009.

In last week of Feb'10, I have received a call from Ms. Ruchi[protected] regarding AMC for Electrolux AC in behalf of TekCare india Pvt Ltd service partner of Videocon.

She told me to pay the amount Rs.1544/- to his executive for AMC (which includes 2 free service of AC). She has taken the appointment at 10-11...

I purchased a Electrolux Kelvinator double door refrigerator Model 270 Luxury FF from a local dealer M/S. A-one Electronics, Maninagar, Ahmedabad on 28/02/2004. Registration No.[protected]. Somewhere in October 2009 it developed some problem and cooling stopped. I lodge a complaint to the company's help number. A person from local service center came to inspect and charged Rs.250/- for inspection. It was given to understand that...

We purchased Allwyn Infinity210 Ltrs vide Bill No. 248 dt 27.6.04 from your authorised dealer M/s Vinod Kumar Pawan Kumar (HUF), Pilani. The refrigerator has been giving lot of problem since the very begining. The main body of the Refrigerator has a crack from the very first day which is manufacturing defect and the fact was brought to the knowledge of the dealer who assured but nothing has been delivered so far. Secondly, the lid of the...

Service Dealer- Peral Home Care, Dwarka Sector-7 is not able to rectify the problems in refrigerator since Oct-2008. infact they took our regrigerator to their service center and got it back in a dilapidated condition. Infact, the legs to the refrigerator were missing, replaced the big compressor with a small one and there were lot of scratches in the inside of the body. Attached a new gas pipe by piercing the body, due to which the water...

I had purchased an Electrolux Refrigerator (Model ERP 285 FF double door) from M/s. KD Audiovisions Pvt. Ltd. Noida on 6th May 2005 vide Invoice No. 64061 dt. 06/05/05. In first week of January'10, We have observed very low/no cooling in the lower compartment of the refrigerator. I have lodged complaints with your customer care no. [protected] on three times and the engineer has visited us 4 times during the last 1 month , changed...

I had purchased Electrolux double door refrigerator from Next Retail 4 years ago. I faced some minor cooling issues 5 months ago and so called the Videocon Customer Service for assistance. Since that time the issue stays unresolved with every week or two I have to call the service centre. The complaint no's are GUR[protected], GUR[protected], GUR[protected]

During the first service, they had taken by refrigerator to service...

Hi,

This is to bring to your notice that, we had a problem with Electrolux Kelvinator drier door. Believing the company's service (Biggest mistake of mylife), I contacted them to get it repaired. I called the customer care and got an appointment fixed. The service technician(Wajid-) informed that the door had to be replaced.

He comes back after 4 days with a duplicate door and fixed to the washing machine....

Dear Sir/Madam,
I purchased a Electrolux Microwave oven three years back from Military Canteen through my father in Law, who is a retd. Army Officer and now I am staying in Guwahati, Assam. Six months back the oven stop working (Not powered on). I wrote to Electolux asking for authorised dealer in Guwahati. Accordingly I took my oven to Harsa Electronics, NILOY, House No. 26, Near Hatigarh Charali, Guwahati-21, Phone - [protected],...

I complained about my refrigerator to Videocon Service center which was not working. Santosh his mobile number is [protected] came from Tech services and attended it. He did something with refrigerator and took Rs. 1000/- from me. However, on very next day I found my refrigerator dead again. I called him his phone number but he didnt come again.

I lost my 1000/- rs without any reason. When I casually asked Santosh about his...

I have ordered a Electrolux Micro Oven and my order no was =[protected] payment was already made through visa card on 29/12/2009 . In spite of giving the complaint no = 92891 , my product has not reached me yet. I feel I am cheated by the company as they took the money and did not delivered the goods.I request the consumer forum to take immediate action against the company Indiatimes so that no further customer is cheated....

There is no cooling in the lower portion of my Refrigerator for the last 3 weeks.I called up the call centre and gave a complaint on 24/12/2009 ref no:CHE [protected] ,there was some confusion regarding my address and they cancelled the complaint.Inspite of giving my mobile and landline nos the service dealer didnt take the effort to call and get the right address.
Again i called on 28/12/2009 to check the status of my complaint...

I have got the compressor of my fridge Electrolux replaced during Warranty period throiugh authorised dealer of videcon as they are handling the services now . Replacement was done on time and i was charged for gas filling charges only and new copressor was provided to me .compressor stopped working in 7 months time and during that time my warranty had expired .
Service engineers frm videcon told me they will charge me for compressor...

I purchased an Electrolux washing macine (Model No: EWS622OCG0, Serial No:[protected] on 8th November, 2008 with a 2 year warranty. (Please find photo of bill attached with this complaint). In November, 2009 the washing machine started leaking water even while washing as a result by the time the washing was done there was no water left in the tub.
After lodging a complaint at the Electrolux call center (Complaint number: KL69C09036),...

We are seriously facing problem in getting a good authorized service center to repair our washing machine. We got few numbers from search sites but they all are frauds. One person came and charged us with Rs. 1500 but the problem was not rectified and every time we call them they avoid our calls. We are planning to lodge a complaint against them. The service center name is Cool Techno services, #590, 17th A cross, 1st block Rajajinagar bangalore...

I purchased a microwave oven in the last week of Nov 2009.
New microwave oven was having problem and I made a complaint within warranty period on 24th Dec09. Then following things happened:

1. Person came for Demo & the same day said that there was problem in fuse.
2. Again after 2 days microwave oven stopped working & complained on 24th Dec09, person said that one part need to be replaced
3.14...

I purchased ELECTROLUX MICROWAVE OVEN on 14/1/2008 from "M/s SALUJA's", Jodhpur.There arrised a problem in T-T motor.I complained at authorised service centre named as "S.D.Refrigeration" before 1 month.The service man came and took the T-T motor with him and didn't return the new one back till the date.On calling them on the given contact numbers, they give further dates again & again.
I complained...

To - The Vice President (Marketing), Date[protected]
M/S. Electrolux Kelvinator Ltd - Gurgaon (Haryana)

I select a gift as refrigerator from my mileage of 'BPCL from where we buy huge qty. of fuel and lubes. And my gift was reached at my address approx. before 2 years. But I had lost warranty paper of said refrigerator. And from the beginning, i was facing...

I'm from Dehradun- Since last year 2008 our fridge 270 Lts (electrolux-Kelvinator 2004) was not working - cooling not functioning properly, coling in the upper i.e (ice chamber) have extra heavy cooling, but there is no cooling in the bottom (vegetable chamber) complaint filed with customer service number of time, - biometer/timer (as told by the service centre) was replaced & we paid the price whatsoever, some other part was also...