Indiatimes Shopping — Found defective Micromax Funbook Calling Tablet p362 | |||
I have ordered "Micromax Funbook Calling Tablet - P362 (Grey)" on 14th April 2013 Online from indiatimes shopping. My order number is #[protected]. I have register a complain number 817318 on 23rd April 2013 regarding the damage item received. Indatimes suggest me to create a DOA from Micromax so that the product can be returned and i have created the same and sent the copy of DOA on 28th April. Then they have created a new case ID: 828393 for the reverse pickup. Till date they have not arranged the reverse pickup. I am calling them on daily base and getting the same reply that "we have forwarded your complain". I am requesting you to please do the needful. I want my full refund. They can collect the product any time. But i want my money back. Thanks Gautam Murarka +91-[protected] Was this information helpful? | |||
 4 Comments | |||
Comments
Dear Friends,
Don't Buy anything from Indiatimes Shopping. After a month now they are denied to take the reverse pickup. Till date they are saying we are arranging the pickup.
My Complain :
"I have ordered "Micromax Funbook Calling Tablet - P362 (Grey)" on 14th April 2013 Online from indiatimes shopping. My order number is #[protected]. I have register a complain number 817318 on 23rd April 2013 regarding the damage item received. Indatimes suggest me to create a DOA from Micromax so that the product can be returned and i have created the same and sent the copy of DOA on 28th April. Then they have created a new case ID: 828393 for the reverse pickup. Till date they have not arranged the reverse pickup. I am calling them on daily base and getting the same reply that "we have forwarded your complain". I am requesting you to please do the needful."
I have given them an option 2 other option to do the same. But they denied.
Option One: I have told him to provide me the courier charges in the form of Money not GC then i can send you the product.
Option Two: Provide me the Courier company name and the Account number, I can drop the parcel to that courier company.
Even they guys are not providing any written communication. I told them to send me an email that we can arrange the written pickup nor the money. They are denied for the same too.
I am requesting you my friends please dont buy anything from Indiatimes. Use Ebay, Tradus, Shopclues for online purchase.
Thanks
Gautam Murarka
+91-[protected]
Don't Buy anything from Indiatimes Shopping. After a month now they are denied to take the reverse pickup. Till date they are saying we are arranging the pickup.
My Complain :
"I have ordered "Micromax Funbook Calling Tablet - P362 (Grey)" on 14th April 2013 Online from indiatimes shopping. My order number is #[protected]. I have register a complain number 817318 on 23rd April 2013 regarding the damage item received. Indatimes suggest me to create a DOA from Micromax so that the product can be returned and i have created the same and sent the copy of DOA on 28th April. Then they have created a new case ID: 828393 for the reverse pickup. Till date they have not arranged the reverse pickup. I am calling them on daily base and getting the same reply that "we have forwarded your complain". I am requesting you to please do the needful."
I have given them an option 2 other option to do the same. But they denied.
Option One: I have told him to provide me the courier charges in the form of Money not GC then i can send you the product.
Option Two: Provide me the Courier company name and the Account number, I can drop the parcel to that courier company.
Even they guys are not providing any written communication. I told them to send me an email that we can arrange the written pickup nor the money. They are denied for the same too.
I am requesting you my friends please dont buy anything from Indiatimes. Use Ebay, Tradus, Shopclues for online purchase.
Thanks
Gautam Murarka
+91-[protected]
No action yet. Fraud company. selling 2nd's item. Don't buy anything from indiatimes.
Dear Mr. Verma,
We deeply regret for the inconvenience caused to you. We can understand the situation you are going through and what happened is totally unacceptable and against the company policies.
We would like to inform you that your case has been forwarded to our escalation team for further resolution. They will surely get back to you. Be assured from our side that you will be provided the requested resolution as soon as possible. Request you to kindly wait for some time.
Regards,
Indiatimes Shopping
We deeply regret for the inconvenience caused to you. We can understand the situation you are going through and what happened is totally unacceptable and against the company policies.
We would like to inform you that your case has been forwarded to our escalation team for further resolution. They will surely get back to you. Be assured from our side that you will be provided the requested resolution as soon as possible. Request you to kindly wait for some time.
Regards,
Indiatimes Shopping
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We deeply regret the inconvenience faced and promise to resolve this issue as soon as possible. Your complaint has been moved from the forum to our Customer Help Desk and we will update you on the same very soon.
Thanks,
Indiatimes Shopping