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eMudhra Complaints & Reviews

1.4
Updated: Jan 4, 2025
Complaints 216
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eMudhra reviews & complaints page 6

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H
Hansrajpawar
Sep 5, 2021
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Address: VPO SLAPPER NH-21 TEHSIL SUNDERNAGAR DISTRICT MANDI HP 175017
Website: E-mudra.com

Kindly aprove my dsc dsp aprovel which is pending with application id

12829133
eMudhra customer support has been notified about the posted complaint.
Dear Customer,

We would like to inform you that the certificate vide Application number 12829133 is approved and downloaded successfully.

Regards,
Team eMudhra
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    S
    skanu97
    Aug 29, 2021
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    My Application No is 12800258 and my application is pending approval from DSP. Can you please help to expedite.

    Thanks,
    Sanjay K Singh
    eMudhra customer support has been notified about the posted complaint.
    We would like to inform you that the certificate vide Application number 12800258 is approved and ready to download. We request you to download the certificate with in 30 days.

    We will dispatch the USB token at the earliest.
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      C
      chetan kshirsagar
      Aug 24, 2021
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      I have applied for DSC last week, but the DSP approval is still pending. Its been a week I am waiting for the DSC approval, It shouldn't take this long to get the approvals. Kindly resolve my issue asap.
      My Application ID is 12759581
      Name: Chetan Kshirsagar
      eMudhra customer support has been notified about the posted complaint.
      Dear Customer,

      We would like to inform you that the certificate vide Application number 12759581 is approved and downloaded successfully.

      Regards,
      Team eMudhra
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        D
        Dsmo Thoothukudi
        Aug 12, 2021
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        My Application No is 12569385 and my application is pending approval from DSP
        eMudhra customer support has been notified about the posted complaint.
        Dear Customer,

        We would like to inform you that the certificate vide Application number 12569385 is approved. We request you to download the certificate with in 30 days from the date of Approval.

        Regards,
        Team eMudhra
        Application id 13024046 is Pending from DSP, kindly slove my issue.
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          M
          M k91
          Aug 11, 2021
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          Address: SHAHJAHANPUR

          Dear sir/madam

          Application ID: 12724343
          Applicant Name: LAXMI PRAKASH TIWARI
          eMudhra customer support has been notified about the posted complaint.
          Dear Customer,

          We would like to inform you that the certificate vide Application number 12724343 is approved and downloaded successfully.

          Regards,
          Team eMudhra
          Dear Customer,

          We would like to inform you that the certificate vide Application number 12724343 is approved and downloaded successfully.

          Regards,
          Team eMudhra
          Dear Customer,

          We would like to inform you that the certificate vide Application number 12724343 is approved and downloaded successfully.

          Regards,
          Team eMudhra
          Dear Customer,

          We would like to inform you that the certificate vide Application number 12724343 is approved and downloaded successfully.

          Regards,
          Team eMudhra
          Dear Customer,

          We would like to inform you that the certificate vide Application number 12724343 is approved and downloaded successfully.

          Regards,
          Team eMudhra
          Dear Customer,

          We would like to inform you that the certificate vide Application number 12724343 is approved and downloaded successfully.

          Regards,
          Team eMudhra
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            C
            Chhama13
            Jul 28, 2021
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            Address: 83 A Street No 4 Khanna Nagar Jwalapur Haridwar

            My Application No. is 12666133, 12666132 and my Application is pending approval from DSP
            eMudhra customer support has been notified about the posted complaint.
            Dear Customer,

            We would like to inform you that the certificate vide Application number 12666133, 12666132 is approved and downloaded successfully.

            Regards,
            Team eMudhra
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              S
              Sekar Renuga
              Jul 21, 2021
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              My application ID 12611815 is still pending for DSP approval from last week. Could you please intervene and expedite the approval as soon as possible.
              eMudhra customer support has been notified about the posted complaint.
              Thanks for the quick response and approval.
              eMudhra Customer Care's response, Aug 6, 2021
              Verified Support
              Dear Customer,

              We would like to inform you that the certificate vide Application number 12611815 is approved and downloaded successfully.

              Regards,
              Team eMudhra
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                J
                Janmenjoypaul
                Jul 20, 2021
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                Address: kalna

                I want to renew a customer dsc .When i enter customer pin 713157 it shows the that the pin no is not a valid what should i do.
                eMudhra customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2021
                eMudhra Customer Care's response
                Dear Sir/Madam,

                Greetings from eMudhra!

                We tried reaching you on the registered mobile number, as we are unable to reach you, we request you to provide the alternate contact number and convenient time for us to call and assist you.

                Regards,
                Team eMudhra
                Jul 22, 2021
                Updated by Janmenjoypaul
                [protected]
                still now the pin is not working
                Jul 22, 2021
                Updated by Janmenjoypaul
                713157 pin no is not a valid postal code .it is the main problem

                Verified Support
                Aug 06, 2021
                eMudhra Customer Care's response
                Dear Partner,

                We would like to inform you that the issue related to application processing is resolved and the application 12642694 is applied successfully.

                Regards,
                Team eMudhra
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                  P
                  Paraste
                  Jul 18, 2021
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                  Address: Commercial tax department registration and stamp jabalpur

                  My application number12558262
                  DSP approval panding last10 day
                  Please solve this problem
                  thanks
                  eMudhra customer support has been notified about the posted complaint.
                  Jul 29, 2021
                  Updated by Paraste
                  Thanks my all problem solved
                  Dear Sir/Madam,

                  Greetings from eMudhra!

                  We tried reaching you on the registered mobile number, as we are unable to reach you, we request you to provide the alternate contact number and convenient time for us to call and assist you.

                  Regards,
                  Team eMudhra!
                  Paraste's [Complaint's author] reply, Jul 27, 2021
                  Alternate mobile number 8839090434
                  Problem csr upload what is csr upload please tell
                  My application Dsp aprovel solve but new problem csr upload what is csrupload please tell
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                    J
                    Janmenjoypaul
                    Jul 11, 2021
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                    Address: Nepakuli

                    12578508 application ID is not verified by CA
                    eMudhra customer support has been notified about the posted complaint.
                    We apologize for the inconvenience caused to you.

                    We would like to inform you that your certificate vide Application number 12578508 has been approved .
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                      V
                      vinzit
                      Jul 4, 2021
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                      My Application No. is 12509134 and my Application is pending approval. Its been almost a month and the status is same.
                      eMudhra customer support has been notified about the posted complaint.
                      We apologize for the inconvenience caused to you.

                      We would like to inform you that your certificate vide Application number 12509134 has been approved .
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                        V
                        vik04
                        Jun 29, 2021
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                        I have ordered DSC along with token from eMudhra website for macbook. They have clearly specified that token will work on macbook. They clearly know token is mainly used for GST, traces and MCA websites. These sites has specified that they support ePass2003, etoken, Safenet token. Even they know it and sent across Watchdata proxykey and made me to download dsc on that token. After wasting my time for many days, they agree that token will not work with mac os. Company is clearly cheating customers by sending wrong token which was promised.

                        Company is cheating customers by passing wrong information to customers. I have created ticket on e-mudhra website with reference number : DELX-7564-DBDC-210628

                        Regards,
                        Vikrant Singh
                        eMudhra customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 07, 2021
                        eMudhra Customer Care's response
                        Dear Customer

                        In continuation to your earlier telecon with our executive on 29-Jun-2021, We request you to contact the GSTIN website to resolve your mac book gst error.

                        Thanking you,
                        Team eMudhra
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                          praveen2413
                          Jun 28, 2021
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                          How much time eMudhra takes for DSP Approval.
                          eMudhra customer support has been notified about the posted complaint.
                          We apologize for the inconvenience caused to you.

                          We request you to provide the application ID of the Digital Signature Certificate applied for us to check and resolve the issue.
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                            A
                            ASHISHS1
                            from Mumbai, Maharashtra
                            Jun 22, 2021
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                            Wrong Certificate Request generated after Payment

                            Hi,
                            I was trying to purchase Individual certificate but post payment I received an invoice for Organization Certificate.
                            I have raised incident LCHT-6125-VDVO-21062 to get support on issue related to User type changed to Organization post payment and seeking a resolution over email/ticket. I have tried to reach your customer service multiple times with no resolution and created a ticket with similar response . Could you please...
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                            pp70724
                            Jun 11, 2021
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                            I have applied for class 3 Digital Certificate, my application number is 12244103, all documents are uploaded and completed successfully.
                            But still status is showing like Pending DSP approval

                            Pls help me and resolve it urgently

                            thanks
                            eMudhra customer support has been notified about the posted complaint.
                            Dear Customer,

                            We would like to inform you that the certificate vide Application number 12244103 is approved and downloaded successfully.

                            Regards,
                            Team eMudhra
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                              I
                              ihitha
                              Jun 7, 2021
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                              Address: RAJAHMUNDRY

                              Please regenerate 8 digit user pin for my id a[protected]
                              n santosh kumar
                              eMudhra customer support has been notified about the posted complaint.
                              We apologize for the inconvenience caused to you.

                              We request you to furnish your contact details for us to call and assist you immediately.
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                                S
                                Sheetalkumar Shingade
                                May 24, 2021
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                                Here I would like to mention that, there is a huge communication gap between technical team and accounting team. I made 2 payments on the same Day respectively for 2 different products details as below: Also posted the automated emails received after successful payment.

                                Product Purchase Reference No. Invoice No.
                                DGFT Signature Certificate - One Year- With Token A6-128549 29RT21021715

                                Product Purchase Reference No. Invoice No.
                                Class 3 Organization Signature Certificate - Two Year- With Token A6-128621 29RT21021778


                                Invoice No. 29RT21021715 which was the first purchase made by me of Rs.2742/- (including GST) with the help of your executive Mr. Abhishek and not used by us. But the product suggested was wrong for IEC code application because it required Class 3 Certificate. Later when I called to your customer care support team and spoke with Ms.Lekhana she suggested to purchase the class 3 product Invoice No. 29RT21021778 of Rs.3185/- (including GST). She told that they will hold token here and refund you the previous amount of Rs.2742/- back to your account within 5 working days.

                                But only Rs.531/- was refunded to my account on 01/03/2021.

                                Now the question is where is my balance amount of Rs.2211/-??

                                They told me to share my bank statement, it was shared by me. Still they are sending me the same statement which I have already shared with them

                                For their reference I sent them invoice copies of both the transaction made by us and also my bank statement.

                                Ms.Lekhana. Mr.Manoj and Mr.Parth are aware about it, but why they are not taking any responsibility of this ?? They trying to hide their mistake and making, us fool. I trusted them, so I did another payment immediately on the same day.

                                They are fraud don't trust them... your money is not going to get you back ... I'm doing follow up since February 2021... They are not bothered...
                                eMudhra customer support has been notified about the posted complaint.
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                                  rosej1962
                                  Apr 10, 2021
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                                  Address: Chennai, India

                                  Our dsc application is pending since 10 days, in the status it is showing Pending for RA Approval. We are not able to do anything without dsc. I am requesting you to please verified my application as much soon as possible. Done as priority basis. We even completed video verification since 10 days now.

                                  Application id[protected]
                                  Name: Rose
                                  My No: +91 [protected]

                                  10 days have passed but my application is not verified yet. I complained tried calling emudhra agent, but she is not picking up. No reply to email also.

                                  So, i requested you complete verification as i need to use my token for my company.
                                  Thank you
                                  +1 photos
                                  eMudhra customer support has been notified about the posted complaint.
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                                    AK@@
                                    Apr 3, 2021
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                                    Our DSC application is pending for CA verification since last 24 days. We are not able to do Trademark registration without DSC. I am requesting you to please verify my application as soon as possible. do on priority basis.
                                    Application id[protected]
                                    24 Days have passed but my application is not verified yet.
                                    So I request you to do my verification soon.
                                    eMudhra customer support has been notified about the posted complaint.
                                    We regret to inform you that the certificate vide Application number is kept on 12118335 hold as the documents was rejected due Photo is not clear.

                                    In this case, we request you to upload the clear copy of documents on the below link and confirm the same for further processing.

                                    https://esign.e-mudhra.com/UI/uploadPhoto.jsp
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                                      ravneetchadha
                                      Mar 30, 2021
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                                      Its been 2 months and all steps are complete however i am yet to receive my digital signatures
                                      eMudhra customer support has been notified about the posted complaint.
                                      We apologize for the inconvenience caused to you.

                                      We request you to furnish your contact details /Application id for us to call and assist you immediately.
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