Enps
1
Submit a Complaint
270
COMPLAINTS

Enps Complaints & Reviews

T
TRavendra
Apr 17, 2022
Report
Copy

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Ack id : 11104079
Ack date : 13/04/2022
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chirag Jobanputra
    Apr 11, 2022
    Report
    Copy

    Error while eNPS Registration during Payment Initiation

    Website: enps.nsdl.com/eNPS

    I am continuously getting the below error while trying to complete the pending registration on the portal - https://enps.nsdl.com/ under 'Complete Pending Registration'. Below is the error encountered during each attempt while trying to visit the website and enter the ack ID for resuming the registration.

    The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request...
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    T
    tathyak
    Apr 8, 2022
    Report
    Copy

    I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 3 days.

    The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sivaspillai
      Apr 1, 2022
      Report
      Copy

      Address: NPS
      Website: enps.nsdl.com/eNPS

      Iam unable to proceed with the payment getting below error

      The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

      Acknowledgement no 11079912

      Date 31/03/2022
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Subhransu Dalai
        Mar 31, 2022
        Report
        Copy

        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 hours

        "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

        Ack id : 11083026
        Ack date : 31/03/2022
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ankitafk
          Mar 31, 2022
          Report
          Copy

          I was in the process of registering and investment 50k for nps account. I updated my details and uploaded the required documents. Now i get the below error unable to login.

          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

          Ack id : 11075328
          Ack date : 30/03/2022
          Dob 19/06/1990

          Mob [protected]

          Plz help today itself.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            harsh pabreja
            from Mumbai, Maharashtra
            Mar 31, 2022
            Report
            Copy

            Address: DEHRADUN

            I AM FACING THE ISSUE AGAIN AND AGAIN - PAYMENT GATEWAY IS NOT RESPONDING AND NOT ABLE TO LOGIN AFTER THAT.

            BELOW IS THE MESSAGE
            The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

            REQUEST TO KINDLY RESOLVE ASAP
            ACKNOWLEGDEMENT NUMBER[protected]
            ACKNOWLEGDEMENT DATE - 16/09/2021
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shruti@27
              Mar 31, 2022
              Report
              Copy

              Payment Gateway Error during NPS Registration

              I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at the payment gateway. Now I am trying to login and complete the pending registration process using my acknowledgement id and date, but i am getting following error:

              "Response from Payment Gateway for the payment attempt against this acknowledgement number is awaited. Please...
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              R
              RapTvin
              from Pune, Maharashtra
              Mar 31, 2022
              Report
              Copy

              Error: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS

              Ack No.: 11072957
              Ack Date: 30/03/2022

              Tried newly registering but it says a PRAN is generated against my PAN card number but I haven't received any mail or message regarding the PRAN details.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Golu298
                from Karnal, Haryana
                Mar 31, 2022
                Report
                Copy

                Website: enps.nsdl.com/eNPS

                I received my PRAN details on email and while trying to login on eNPS for OTP login then getting error that did not receive response from gateway

                Please advise

                acknowledgement number: 11075748
                acknowledge date: 30/03/2022

                The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sakshi Kataria
                  from Noida, Uttar Pradesh
                  Mar 30, 2022
                  Report
                  Copy

                  The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepikasaini16
                    Mar 30, 2022
                    Report
                    Copy

                    Website: enps.nsdl.com

                    I am not able to complete the NPS registration due to the following message-

                    "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                    Acknowledgement No: 11004837
                    Acknowledgement Date - 05/03/2022

                    I Request you to please look into this issue on priority and do the needful .
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      lipika chak
                      Mar 30, 2022
                      Report
                      Copy

                      I'm not able to complete the NPS registration due to the following message-

                      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS "
                      Please fix it asap.

                      Acknowledgement No: 11074776
                      Acknowledgement Date - 29/03/2022
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        solomon3096
                        Mar 30, 2022
                        Report
                        Copy

                        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.
                        ack no. 11069829
                        ack date. 29/03/22
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          solomon3096
                          Mar 30, 2022
                          Report
                          Copy

                          I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            harsh pabreja
                            from Mumbai, Maharashtra
                            Mar 30, 2022
                            Report
                            Copy

                            Address: Dehradun

                            I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                            "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                            Ack id : 11713899
                            Ack date :16/09/2021
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abhishek1302
                              from Jabalpur, Madhya Pradesh
                              Mar 29, 2022
                              Report
                              Copy

                              Enps — Login fails with Payment gateway error message to my ackno :[protected]
                              Ack date:- 29/02/2022
                              Dob:- 13/02/1994
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shah_sh
                                Mar 29, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                I've opened the account, PRAN got generated. getting "Unauthorized user" while I'm generating I-PIN for the first time.

                                Ack no[protected]
                                PRAN no[protected]

                                Please resolve it ASAP.
                                +1 photos
                                Mar 30, 2022
                                Complaint marked as Resolved 
                                It got resolved by customer support team.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prathi Rajguru
                                  from Mumbai, Maharashtra
                                  Mar 29, 2022
                                  Report
                                  Copy

                                  Dear sir/mam,

                                  I tried making online payment using my debit card for an NPS contribution of INR 50, 000. Transaction got failed at eNPS portal (via billdesk payment gateway).

                                  Now I am not able to log in or make the payment.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shah_sh
                                    Mar 28, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I'm not able to complete the NPS registration due to the following message-

                                    "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                                    Acknowledgement No: 11066050
                                    Acknowledgement Date - 28/03/2022

                                    Request you to please look into this issue on priority and do the needful.
                                    Mar 29, 2022
                                    Complaint marked as Resolved 
                                    It was resolved automatically.
                                    Mar 28, 2022
                                    Updated by Shah_sh
                                    Error message

                                    I'm not able to complete the NPS registration due to the following message-

                                    "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                                    Acknowledgement No: 11091293
                                    Acknowledgement Date - 05/04/2022

                                    Request you to please look into this issue on priority and do the needful.

                                    Payment Stuck - Comment #3981387 - Image #0
                                    I'm not able to complete the NPS registration due to the following message-

                                    "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                                    Acknowledgement No: 11180419
                                    Acknowledgement Date - 08/06/2022

                                    Request you to please look into this issue on priority and do the needful.

                                    Payment Stuck - Comment #4004928 - Image #0
                                    Amala R's reply, Jun 13, 2022
                                    Hi Puja, was this issue resolved? Just a curiosity to know as I face the same issue now. How long did they take to help you resolve this?
                                    While trying to make payment, the web page got stuck and I had to try again for repayment. But on trying to re-login the below error message is getting displayed.

                                    Error message: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                    It would be really helpful if you could help me resolve this at the earliest.

                                    Acknowledge id : 11184907
                                    Acknowledge date : 13/06/2022
                                    same issue please help
                                    11262529
                                    15/08/2022
                                    Hello Team,

                                    My payment was not completed as i got the OTP from NPS very late, i am unable to go to the payment section again. It says issue with payment gateway should be resolved. It has been 24 hrs but i get the same message. Please help.
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    5 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      NishiSanghvi
                                      Mar 28, 2022
                                      Report
                                      Copy

                                      After submitting all the required documents in NPS, I was taken to Payment Portal. Whenever I am trying to make payment following error is seen:

                                      The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                      Kindly help and prioritize this.
                                      Ack No.: 11061367
                                      Ack Date: 27/03/2022
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Priyankak@12
                                        Mar 28, 2022
                                        Report
                                        Copy

                                        I was in the process of registering for NPS. After providing the details I tried to make a payment but got stuck in the payment gateway. Now I can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited."

                                        Ack id: 11064119
                                        Ack date: 28/03/2022
                                        It's not resolved yet. Please do the needful urgently.

                                        Enps Enps payment gateway issue - Comment #3978798 - Image #0
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit
                                          P
                                          Priyankak@12
                                          Mar 28, 2022
                                          Report
                                          Copy

                                          I was in the process of registering for NPS. After providing the details I tried to make a payment but got stuck in the payment gateway. Now I can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited."

                                          "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #"

                                          Ack id: 11064119
                                          Ack date: 28/03/2022
                                          +1 photos
                                          Mar 30, 2022
                                          Updated by Priyankak@12
                                          It's not resolved yet. Please do the needful urgently.
                                          Helpful
                                          Found this helpful?
                                          Write a comment
                                          Report
                                          Copy

                                          Post your Comment

                                            I want to submit Complaint Positive Review Neutral Comment
                                            code
                                            By clicking Submit you agree to our Terms of Use
                                            Submit
                                            V
                                            vishesh30
                                            Mar 28, 2022
                                            Report
                                            Copy

                                            Address: F-702, Sumadhura Shikharam, Seegehalli Whitefiled, Seegehalli Whitefiled

                                            Hi Team,

                                            I was in process of opening the nps account from https://enps.nsdl.com/ website and after finishing the steps i made the payment of 50000/- for my tier1 and Tier2 account.

                                            Unfortunately the money got deducted and process is not completed.
                                            Can you please help me with this.?

                                            Acknowledgement Number[protected]
                                            +2 photos
                                            Helpful
                                            Found this helpful?
                                            Write a comment
                                            Report
                                            Copy

                                            Post your Comment

                                              I want to submit Complaint Positive Review Neutral Comment
                                              code
                                              By clicking Submit you agree to our Terms of Use
                                              Submit
                                              N
                                              Neha2609
                                              Mar 26, 2022
                                              Report
                                              Copy

                                              I'm not able to complete the NPS registration due to following message-

                                              "Registration against this Acknowledgement ID is pending for confirmation from payment Gateway. Please try again after sometime."

                                              Acknowledgement No[protected]
                                              Acknowledgement Date - 26/03/2022

                                              Request you to please look into this issue on priority and do the needful.
                                              Helpful
                                              Found this helpful?
                                              Write a comment
                                              Report
                                              Copy

                                              Post your Comment

                                                I want to submit Complaint Positive Review Neutral Comment
                                                code
                                                By clicking Submit you agree to our Terms of Use
                                                Submit
                                                N
                                                NiraliJain
                                                from Pune, Maharashtra
                                                Mar 24, 2022
                                                Report
                                                Copy

                                                I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                                                "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                Acknowledgment No : 11049135
                                                Ack Date -23/03/2022
                                                Helpful
                                                Found this helpful?
                                                Write a comment
                                                Report
                                                Copy

                                                Post your Comment

                                                  I want to submit Complaint Positive Review Neutral Comment
                                                  code
                                                  By clicking Submit you agree to our Terms of Use
                                                  Submit
                                                  S
                                                  shubham_dixit0994
                                                  Mar 23, 2022
                                                  Report
                                                  Copy

                                                  Hi Team,
                                                  I completed uploading the details and went ahead to make a payment for generating ePRAN number. Somehow, the payment didn't went through so I tried retrying with other payment modes but was unable to do so.
                                                  Now I closed the tab and tried to continue with "Complete pending registration" option but it keeps giving me error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #".
                                                  Could you please help in resolving this issue so I could complete the account registration by completing pending payment.
                                                  My acknowledgement number is :[protected]
                                                  Acknowledgement Date: 03/03/2022
                                                  Helpful
                                                  Found this helpful?
                                                  Write a comment
                                                  Report
                                                  Copy

                                                  Post your Comment

                                                    I want to submit Complaint Positive Review Neutral Comment
                                                    code
                                                    By clicking Submit you agree to our Terms of Use
                                                    Submit
                                                    R
                                                    Rishitha Korapati
                                                    Mar 21, 2022
                                                    Report
                                                    Copy

                                                    Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                                    I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

                                                    "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                    Ack id : 11039112
                                                    Ack date : 20/03/2022
                                                    Helpful
                                                    Found this helpful?
                                                    Write a comment
                                                    Report
                                                    Copy

                                                    Post your Comment

                                                      I want to submit Complaint Positive Review Neutral Comment
                                                      code
                                                      By clicking Submit you agree to our Terms of Use
                                                      Submit
                                                      H
                                                      Hitesh0609
                                                      Mar 17, 2022
                                                      Report
                                                      Copy

                                                      Website: enps.nsdl.com/eNPS

                                                      Sir/Madam
                                                      I have not been able to complete payment for generation of PRAN. Now I'm not able to complete pending registration by logging in. An error is displayed as "Registration against this acknowledgment id is pending for confirmation from payment gateway. Please try after sometime". Kindly resolve this issue at the earliest.

                                                      Acknowledgment id:11001773
                                                      Date of acknowledgment:03/Mar/2022
                                                      Date of birth:17/11/1989
                                                      Helpful
                                                      Found this helpful?
                                                      Write a comment
                                                      Report
                                                      Copy

                                                      Post your Comment

                                                        I want to submit Complaint Positive Review Neutral Comment
                                                        code
                                                        By clicking Submit you agree to our Terms of Use
                                                        Submit
                                                        I
                                                        isha_22
                                                        from pune, Maharashtra
                                                        Mar 16, 2022
                                                        Report
                                                        Copy

                                                        I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting following error:

                                                        "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                        Ack id : 11030780
                                                        Ack date : 16/03/2022
                                                        +1 photos
                                                        Helpful
                                                        Found this helpful?
                                                        Write a comment
                                                        Report
                                                        Copy

                                                        Post your Comment

                                                          I want to submit Complaint Positive Review Neutral Comment
                                                          code
                                                          By clicking Submit you agree to our Terms of Use
                                                          Submit

                                                          Enps Recent Comments