Eureka Forbes Complaints & Reviews

I had purchased a new hose pipe for my old vacuum cleaner against payment f rs. 750/- for my old vacuum cleaner purchased in 1992. On the same date i had also got the motor of the vacuum cleaner replaced. The job was carried out by your technician mr, deepak rastogi.
The hose supplied was f poor quality. It tore off at the base of contact with the vacuum cleaner in july, the hose pipe supplied to me with the vacuum cleaner lasted over...

Hello,

I bought this Aquaguard Geneus online, and received it on 28th July'18.
Inspite of multiple requests no one came/responded finally 7th day (4th Aug'18) a guy from eurekaforbes came and installed the machine, but he was not able to start it, mentioning "I am not sure about this model".

I have given complaint multiple times that machine is not working from the first day. Despite giving multiple complaints...

Newly installed aquaguard reviva on 4th aug'18. Technicians didn't install it properly.., it was not auto switching off. Water keeps pouring outside the water filter.
Called a senior technician mr purushotham, who came did nothing.

Very disappointed as the defective product has been sold out to me.

Need the refund or replacement of the product.

Today is 7th august 2018. 4 different technicians...

I have a magna dr aquaguardwhich is presently under amc. Last few days light during filtration not glowing. Lodged complaint with your authorised service center at khandagiri in bhubaneswar but no body attending only assuring every time that today technician will go. Further i found there is no difference in test between normal and filtered water. Please note that entire candles and cartridges were replaced a month back. I have also requested...

I had purchased your above product on 31.10.2017 vide your
Invoice no.[protected] ref no [protected]. The water purifier
Does not work properly and not pouring water. Then i lodge a
Complain no.[protected] on 3.07.2018. A service engg. Visited
Our house and try to repair the fault, but after his several effort
He could not repair he tell us that some parts are not working.
When these parts are available...

Unit not working since last 10 days. Customer care (Service Request No. [protected]) is giving fake assurance daily. No technician is attending. Paid AMC (almost 9.5K INR) in advance for next two years (valid till Aug'2020). Please inform honestly if rectification is possible or not. If not, please return back AMC money, shall go for other's product. You have no right to make us fool and harassing mentally. Now I am purchasing drinking water...

I have purchased the above product from your dealer makrand agencies at nagpur on 21/07/2018 and product started not functioning from 28/07/2018 i. E. Within a week. I lodged complaint to dealer on 29/07/2018 and acknowledgement on cell vide no [protected] dated 31/07/2018 was received and your technician arrived and informed that product has fault and part need to be replaced. He asked us to send bill copy on his cell phone which we did but...

We have a problem with the Dr Aquaguard Magna at our home. It takes hours to fill the water storage and is leading to a lot of water wastage. I first lodged a complaint on August 1, 2018 and have been trying to follow up with the customer care everyday since. However, even after 4days, there has been no contact from any local technician. The people at customer care keep saying that they will arrange for a visit soon but there is no response...

Sir,
We have recd the v. Cleaner wdx2 on 2.8.18 with out my company gst no. Y'day (3.8.18). Your staff mr s. Banniya kumar - (Emp. Id. 9081618) was taken the the above said item sno.[protected]

So, kindly return my money before this evening, other wisei will take action against you

Thanking you
Regards

Sundaram g - sr. Advocate
High court-chennai
Mob.[protected]...

Till now i had been a long time and satisfied user of eureka forbes water purifier but from the recent behaviour of this company i wont ever recommend buying this to anyone. As water purity being the top most priority for anyone and me being a doctor and moreover a responsible senior citizen adds to the concern of health of my family. At least 9 to 10 times i have lodged them a complain that no one has approached me for the general servicing...

This is regarding my euroclean vacuum cleaner. I bought a euroclean vacuum cleaner last year bearing customer id [protected]. It is still under warranty. The one year warranty would end on 6th august 2018.

This is regarding my service request, [protected] which was raised by me in first week of july 2018. My request was for my vacuum cleaner but i guess the customer care representative marked the request incorrectly for my aquaguard....

I purchased an high water RO of Eureka Forbes make from a reputed dealer in Pune ( M/s Priya Electronics) The RO was purchased on 26.09.17 as was required for my aged parents.

The purifer has umpteenth complaints and has been dissembled 6 times of the purchase. Service technicians from the local franchisee are helpless as they are unable to fix the repairs. Though I have escalated the issue to Sr. Management ( Mr. Deepak) but...

I received the watch as free gift from eureka forbes co. After i brought a water purifier. i received a fake watch... What is going on i am going to lodge a complaint against the co.in consumer forum thats it.. I know what a original watch looks like and they have delivered a fake watch . Provogue is a brand and there is no logo not a single branding on it.. You can check what a original watch looks like along with the images attached.. You...

Date: 29-july-2018
The worst possible decision i took in my life is to buy a dr. Aquaguard magna hd ro+uv water purifier from eureka forbes in apr-2018.
They took nearly a month to deliver the product after making payment.

The product is still under warranty. Now the water purifier is not working and i have raised a service request on 29th july. There is no response from them yet even after 5 days.
I think...

Respected sir/madam,
I am a resident of mysore, karnataka.
I purchased a ro water filter named dr. Aquaguard magna last year in the month of august (2017). One of your local agent named mr. Satish from ramanagara was sent to instal the instrument. Since then the instrument has been giving problem. Water does not get collected at all and in the drum. Whenever i register a complaint online, the same person (Satish) comes to attend...

Complain booked in service request no.[protected] on 01.08.2018. The service engineer attended the request on 01.08.2018 and observed that the tds is 65 and the memron, the carbon candles needs to be changed. The product is under warranty but the engineer did not change the required parts free of cost. Daily use of water in our family is hardly about 10 to 12 litres per day. The product was purchased on 22.08.2017 but installed on 25.08.2017....

Installed my eurekaforbs today and the product is not asper discription and the customer service is also very poor they wrote our contact no also wrong and the product is faulty. Water not coming from ro. Waste of money.
I need money back lost trust on the brand.
We are vadodara customer.
Need reply from company asfast as possible.

Fitted today 31st july 2018 and the product doesnot meet expecation.in two...

Sir, i have lodged a complain on u/s of my nano ro water filter on 28 july 2018. I received an sms on the same date that my complaint will be attended within 48 hours. Tiil now no body attended the complain. We are suffering a lot. My pin code is 754200. Address: sashikanta dash. Charbatia. Dist:cuttack. Odisha. Email i'd: [protected]@gmail.com. Please look into the matter so that we will be thankful to you....

Dear sir,

Please refer to your invoice cum contract receipt no.[protected] dated[protected] issued to mr. Chittaranjan v n, annur, payyanur for aquaguard classic (Water purifier) for an amount of rs. 4045.00. The service contract will be valid for the period from[protected] to[protected].

It is submitted after hasting payment for the amc your service division hasn't taken fervency even to change the filter...

This is the most unprofessional and un-ethical company when it comes to customer services. They are only interested in doing amc and they do not have even service personnel's.in last three years we have done two amc and candles were changed once. The last change was done just before end of amc. Previous to change of candle it was still working fine but immediately after this it has started problems. The service person has done something to...