Eureka Forbes Complaints & Reviews

The vaccum cleaner i purchased is not functioning properly as the attachment comes out whenever I try cleaning the things. I am really not convinced with the product as the attachment comes out in ni time. I really need an answer for the same as I am not able to use the product at all. I have wasted my money in purchasing it but I will surely not advise any one else to go for it.
Regards,
Khushboo Jaiswal
[protected]...

This was regarding the installation purchase of eureka forbes aquaguard enhance ro+ at vasant corporation north usman road chennai for Rs 13000 which was hard earned money on 7- June-2018 after taking half day leave from work(worst experience) and installation was made at pudupakkam on 23-June-2018 by vairam home care adambakkam velachary. Today morning(07-July-2018) onwards, I started receiving knocking sound from the product and it does...

I directly purchased Dr Aquaguard Intelligenz from Eureka Forbes Website. The Cost of the equipment is INR 29990/-. The Eureka Forbes personnel who came for the demo took the order and I had provided him the full GSTIN Details. Inspite of that the Invoice Received had Everything Wrong Except GST Details. Further, within 7 Days as per Ongoing Offer a Wrist Watch was Suppose to be Delivered.

I lodged the complaint Twice with...

I have giving payment for 2 yr, AMC, But not get services they are asking money for service and filter repairing . Not sure Very Worst service in AMC
for changing every things they asking money, not sure Why I am taking AMC on Eureka Forbes, If you complain on local manger Sunil, looks like he also involving in this, not sure Worst service and Worst Company....

Myself Sumit Roy phone number [protected], I purchased the above DR Aquaguard product one week ago and now it's having some noise,
multiple time I called to the executive and service guys but they didn't respond, even nobody has come to me for QA test,
At the time of the demo and purchasing the product they called me several times to buy it and right now they have just vanished.

I am not satisfied with the service...

I had lodged a complaint on 8.6.18 regarding auto refill not working in aqua guard magna and i had got a reply from eureka forbes on consumer complaints that they will fix the issue. The technician has visited twice and changed the sensor yet the problem persists. I have repeatedly informed the customer care to send a senior technician but it seems there is no follow up on the complaints lodged and Eureka forbes is aiming at just sales with...

I bought Eureka Forbes Aqua guard (model Superb) in March 2018, last week my dad got it serviced. The service person did not provide the service slip for the work. The Aqua guard is showing blinking of green light (which as per internet search means that filter is blocked and water is impure). I am calling the respective agencies from last week regularly and they are either not responding or when I call from different number they say that...

Dear sir,
I am rakesh kumar from military hospital, jhansi. I have annual contract to your firm (Address of eureka forbes at jhasni - samad enterprises 7/3, banker coloy shivpuri road, nandanpura, jhansi, u. P. Contact no [protected] & [protected]) form march 2018 to march 2019 at eureka forbes, jhansi.
My complain following are :-

(A) why our hospital amc not show online (May be, your jhansi branch not send...

Complain nos [protected] dt 29.6.18

The above machine was purchased last year, at present it is under warranty.
After the visit by your technician the machine requires a part change which is cover under warranty, till date there is no feed back from the concerned dept when the same will be replaced, it shows lack of cordination and willngness to change the part when under warranty.
Today is 9th day after the complain...

I have purchased a vacuum cleaner (Eureka forbes model trandy neno) on 17 oct 2017. Due to poor quality of material its locking nob was broken. Later its motor burned out. I have complained on customer care more than 10 times but no one has come even for visit. The product is unservicable since beginning and warranty period is getting spoiled. Eureka forbes is not at all helping....

As i have taken amc services for two years of rs. 8100.00 from aquagauard for my aquagauard reviva,
From last 9 month i called aquagaurd customer care executive for amc service, and every time executive tells same thing that aquagaurd person will come within 2 days but till now no one came to my address and my address already updated but in every call that want my address and again nobody come for services, for reference last service...

Ms. Deepa,

Its been a 2 weeks and till date no response from the service engineer team from tambaram chennai. All false commitment to get the issue solved. We are suffering from the service issue of eureka forbes and the response is very poor. They and your entire team has become dumb and deaf to give service to the customer, whereby we are suffering since 20th june till date.

Ashok manager of the centre has...

I m 5years old customer of aquaguard
Wen i bought there was service center after one year there is no service. Center
Today i checked water is very smelly n mud like small particle floating from it, its
Totally shameful such brand working such way we all member suffering loosemotion
I need urgent service
There is no service. Agent
Plz do earliest...

Dear sir,
I had registered a complaint on 22.06.2018 regarding my aquaguard. Red light is blinking but water is not comming out.

I am following up almost everyday but no body has reported yet. Kindly look into the matter. Complain no-[protected].

Thanks
Sreemanta karmakar
Nimpura, deewanmaro,
Near [censored]ala mandir,
Kharagpur
Ph-[protected]...

Myself garvita bhatnagar bought a vacuum cleaner model bravo from eureka forbes in the end of may and since then the product is not working, it gets abnormally heated and trips just after 5 minutes, i made several complaints on the customer care and everytime they assure me for technician visit within 2 working days and today one month has passed and i have not been given any solution, none of the technician visited and my money has been...

I bought dr. Aquaguard magna nxt model in september 2017.
Now from 15-june-2018 onwards we are facing problem with product (Red light blinking).
After that i have raised service request and technician told it was problem with board and after one week another technician came and told its a filter problem and needs to be replaced...
We are of 3 members family and uses this water only for drinking and not for any other...

Bogus service requests are being raised under my name and your agents are automatically closing it. I am getting sms almost twice in a week of service request being raised. But i have not raised them. Please escalate this issue.
Our agents are logging fake service requests every month under my phone number and are automatically closing it.
This is a scam under my phone number in which they are trying to take money from your...

Dear sir, i had been using aqua guard water filter for the last 10 yrs & its performance was fine. I purchased your new appliance magna about ago. Since then we are in trouble. It works satisfactorily for about a week after repair it stops working again. No body is giving correct reply for its serviceability. I am of the opinion that defective piece was installed in my house & your local co. Is trying to hide the fact. Erroneously i deposited...

I bought crystal water purifier, within one year of 3 FREE service nobody turn's up, for AMC ( Annual service contract ) suddenly company call me up for AMC / to make some money from customer .I purchased AMC for water security purpose, after word's on AMC 1st my official logged call my purifier got service by local person, my complaint was given to local personal by the Authorized Aqua Gaurd Service center ( Hita Service Pune ), that guy...

I've ordered a eureka fobes aquaguard classic uv on 15 may 2018 from amazon. Till now one one have come for installation, i've called many time to customer care and booked for the installation. They just give the fake commitment for installation.

It's really a shame on eureka fobes, they have taken the money but they have not called for installation, even i've to reach you guys for installation.

If you really...