Eureka Forbes Complaints & Reviews

Disappointed to be contacting through this platform as service by Eureka for aqua quard is horrible, my complaint number is CM[protected]April-1. Waiting for 15 days for a board and listening to shoutings from Chennai team when called for 5 times. No form of TAT is given to resolve the issue by service toll number. No form of escalation or clarity is given. Iam forced to contact you here as no resolution is in sight. Paid AMC also for...

Disappointed to be contacting through this platform as service by Eureka for aqua quard is horrible, my complaint number is CM[protected]April-1. Waiting for 15 days for a board and listening to shoutings from Chennai service team Suresh and kannan who doesn't take the calls. No form of TAT is given to resolve the issue by service toll number. No form of escalation or clarity is given. Iam forced to contact you here as no resolution...

I am doing regular AMC but in March when I called for change of filter they told first you replace your filter by paying money thereafter I will do AmC.
I have done accordingly.
Now when my AMC is going to expired insm asking filter then they denied because which filter I paid on the day of AMC mechanic kept money and shown filter in my AMC.
I request pl don't cheat consumer...

Very poor quality product bought from CSD canteen. The plastic body broke on its own within a year. Its plastic body is not even able to take the weight of its storage capacity. Along with being expensive, Aquaguard company's products are only cheating in the name of quality....

Dear All,

*with reference your mail and complaint ID CM[protected] *

*The Turn around time was of 24 hours Still no assistance is from your

side *

*it is almost 7 days, i have to purchase a water bottle from outside and

drink water for the Holy month along with my family*

*have some courtesy to justify your old customer if you are unable to
br...

Eureka Forbes Team,

I am a customer of Eureka Forbes lying with customer ID [protected], I applied for AMC of my existing Water Purifier Product for which my husband paid ₹4600 online via Savings Account Number[protected] to your company on 9th February 2023. The transaction ID is[protected]\417625\.

Unfortunately I have not received the invoice of the paid amount till now and it's been more than 2 months...

This is in regards to the subject customer AMC. I have renewed on 22nd of February 2023 but no one visited me for servicing till now nor I have received any communication. Despite several calls on the toll free number I did not get any response.
So I request you to kindly refund my amount.. Details are below for your reference.
CONTRACT RECEIPT NO.SO[protected] SAP Contract No: SO[protected]Web Reference No: 832581br...

2 days before i ordered aquagaurd Nrich, yesterday installation done by technician, and he suggested me for extra pre filter for safety purpose, and i agreed he asked 1200 rupees extra cost that pre filter, and i paid him also, he installed local poor quality pre filter, no name no seal, not mentioned aquagaurd Eureka Forbes company anything, it's mentioned aqua filter, such a fraud, and he misguided me, not provided bill also, i trust the...

AMC Invoice No: I[protected] .Its really disgusting that being a big brand the service provided by Eureka Forbes is utter waste. They dont address the issues to the customer. The worst company ever. I sincerely suggest everyone not to take the Eureka Forbes product. I have lodged a complaint on April 1st 2023 but since then no technician attended my place as i have no water since 1 month. The AMC renewal guys follow up like that i have to...

Its really disgusting that being a big brand the service provided by Eureka Forbes is utter waste. They dont address the issues to the customer. The worst company ever. I sincerely suggest everyone not to take the Eureka Forbes product. I have lodged a complaint on April 1st 2023 but since then no technician attended my place as i have no water since 1 month. The AMC renewal guys follow up like that i have to pay them immediately otherwise...

We had purchased AMC from Eureka Forbes Invoice No. I[protected] Dated 31/01/2023. We have nee requesting for a repair visit since then but are being told 'next day' since and that too over a bot, the calls are not being responded to....

Refer the attached screenshot of the Service Request. I have rasied this service request on 18-Mar-23.

But, Till now no one reached our home. Now, Dr. Auqaguard Geneus+ machine stopped/not working completely. I have escalated several times but no response need the immediate attention.. Also, One month before they have removed the Low Pressure Switch(LPS) but till date my machine is working without LPS switch it may impact my...

Dear Sir/Mam, One of the sales person of eureka forbes made me to place an order for Eureka Forbes Select WDX2 Vacuum Cleaner on 08 April 2023. The very next day 09 April 2023 i realized that it is not worth for Rs 15790. So I have decided to cancel the order placed with eureka forbes and asked them to pay my money which i paid through Gpay. I have sent email to the following customer care email id's deepa.[protected]@eurekaforbes.com and...

Complaint no.CM[protected] DATED 04.04.2023 has still not been attended...

I have RECENTLY renewed the AMC FOR WATERPURIFIER (I have been back to back as and when it expires). A very small problem with my water purifier (COMPLAINT CM-[protected]) is NOT resolved despite o[censored]rgency, multiple follow ups, multiple complaints, complaint escalations etc. This is NOT the only complaint. I was asked to cancel earlier complaints for the same issue. The issue is there since last 10 days. The issue occurred after so called...

Please don't renewal AMC because very bed service. After 10day still dint get service and no technical called me .all many time customer service getting same statement but nothing happen..Sent mail to customers service. But still not solve. I told cancel my AMC. they told don't cancel policy..it's look like they are doing fraud to take money form customer and not give service ....

When the person came to give demo they tested and found the TDS at my home to be 1770. So I purchased their machine as it can work for TDS less than 2000. When the person came to install the tds came out to be 2300. I have denied them to install the machine.

I purchased on 15 March and I requested a return of product and refund of all the money I paid (17690/-) on the customer care helpline. They said that their team till call...

Dear team, I am really disappointed with the purchase from aquaguard eureka fobes. 1st unit started leaking g from day 1 of installation. After repeated telling no one attended. On 3day water started overflowing like water fall. When I took this video and sent only then a technician came, they said product is faulty. So I asked for replacement. For replacement they took 8 days. After replacement also it was leaking. 2nd unit also when I saw...

Customer Code - [protected]
Complaint ID CM[protected]Eureka Service Request - WO[protected] and WO[protected] was adequately resolved by HARISHA N)

Based on Service request-WO[protected] an Eureka Technician visited my house #134, 2nd floor, opposite of Anjaneya temple, Koramangala Village, 8th Block, Bangalore. After his service, aquaguard stopped working, looks to me faulty electronic circuit replaced.br...

Hi there,

I bought a Eureka Forbes water purifier from Modren Electronics, Vishrantwadi, Pune. The product is the worst as hardly it works. It works for 2 days and net day it stops working. Please I request the Eureka Forbes to take away that product and return the Rs 11800 that I spent on purchasing this water purifier....