Eureka Forbes Customer Care

My purifier was not working properly for which we have raised a complaint on 8th of june 2020 and after n number of follow ups one technician turned up with lot of difficulty, did something and it was working for one day and from next day it stopped working. Raised another complaint followed up n number of times again and with several follow-ups finally one technician turned up and did something, again it stopped working from next day onwards. This time it has already been almost a mo th, following up everyday through phone, through twitter, yet no response and playing the victim card citing reasons as covid-19. Pathetic after sales service.

I have raised a service request but didnt get any response from them. I have bought amc for the product in january. But till now regular service also not came.

Now i have a problem so i raised a complaint. And no response.

My amc also waste of money.

Musical sound is not available, filter to be cleaned. It is amc.

Amc details.:[protected] dt. 13.3.2020

The company promised to exchange the old machine with the new one and give 1000/- against the old machine and also a watch a gift but after the sale no one is bothered to pay for the old machine and the gift is just a myth to fool the public

I have renewed my amc on 02.04.2019 for 2 years - contract receipt no. 0172659. This renewal is not updated in your system with new contract agency changed this year.
Hence, new agency is not coming for changing the filter and free service. One service person s. Rajkumar (Code 73894) visited once and promised to come in 2 days by 12.06.2020. Now not picking the call even.

I have paid 5000/- for water purifier amc on june 3rd and till now no service person turned up to replace water filters. It's been more than a month and reaching eureka forbes on multiple channels (Phone/service requests) but no use at all.

Can someone take an action or refund my money including the water purifier amount as there is no point o[censored]sing this water purifier as it shows water filters need to be changed. Eureka forbes had literally chased on the phone to pay the amc amount and now they have no interest to change the filters.

Hello, i have been looking for a replacement for hose pipe for my trendy nano vacuum cleaner.
The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine. My view, these latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. The problem, once the latches are gone, the entire machine is useless. While looking through the company's website, i couldn't locate the part.

Please help me with this issue.
Mail id : hello. [protected]@gmail.com

Very bad response from ur team. Never expected such delayed response from ur reputed team. Have suggested my friends too not to go for ur team products.
Only for booking products u ppl do it quickly, its been more than 20days since deposited money for water purifier. I have cancelled it now and they are not providing refund.
Made multiple complaints in my registered number [protected].

Worst sales agent mr. Krishna as [protected] and kartick [protected]
After getting money, they are least bothered about service

Now they are simply saying that product cancellation is under process but not providing any details or submitting my cheque which i provided

Hi, need replacement for hose pipe connector for my trendy nano vacuum cleaner.

The clips got broken while fixing the hosepipe to the main unit and the hose pipe now no longer fixes to the unit. These clips seem to be flimsy. Unable to find this accessory in company's website.

Please help resolve this issue.