Eureka Forbes Complaints &amp; Reviews

Address: 400093

Website: [email protected]

Hi My name is Anubind. my customer id [protected]. I had initiated a refund proceeding on 05/11/2016 regarding an air purifier booked online from your site through HDFC EMI OPTION.The transaction ID is [protected] and cancellation request id is #002888 .It was promised by your office that i ll get the refund within 10 working days but unfortunately almost 2 months has been passed without giving me a proper reason for this unending delay.I...

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Address: 560050

Website: www.eurekaforbes.com

I have purchased dr. Aquaguard classic from eureka fobes, my customer number is : [protected], they have given me bill only for inr 8990 but they have taken inr 9490 from me. The mrp sticker paste on the product is also for inr 8990. When i call to their call center they said that by mistake it has happen and they suppose to refund the amount charged extra, the product purchased on dt 3rd nov 2016 from that day i am chasing for the refund...

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Address: Ranga Reddy, Andhra Pradesh, 500019

Website: www.eurekaforbes.com

Eureka Forbes is not able to provide service on the product under service warrenty. I have extended the water purifier service warrenty by paying extra money for 2 years which will expire post November 16. but
Eureka is not providing service now and when ever I call getting answer some one will visit but this is happening from last week.
Its look like they are cheating and company is waiting to expire the service warranty....

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Address: Ernakulam, Kerala

Model UV+

taken amc from Eureka Forbs Dealer and after 6 month they came for maintenance. after 2 month I have contacted them for filter cleaning .. and they are not taking call ..

then i contacted their office in Kochi and given my ID, they told that there is no AMC in my name

(Service franchisee taken my money and dint show it to company - My money Gone Rs. 1, 500 ) they longer working with...

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Address: Bangalore, Karnataka, 560067

Hi Team,

Four days back we had faced issue in our Aquaguard RO enhance machine, Machine stopped working at night and required urgent repair, Pure water was required for our guest and small kids at that time. I have gone through internet and search for aquaguard service. Please check the attachment for same. I got one mobile number in the internet next to www.eurekaforbes.com. I had called to the person and asked for service,...

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Address: Krishna, Andhra Pradesh, 520001

Not responding to complaints, and didn't visit for periodical servicing even after 6 months, which is to be done for every 6 months for which we paid service charge.we need immediate service for aqua guard as soon as possible, that is candle cleaning and carbon replacement and to attend other problems if any. Our service period is up-to. 29th January 2017 so do consider it immediately...

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Address: Mumbai City, Maharashtra, 422004

Website: www.eurekaforbes.com

I purchased eureka forbes aquasure xpert model on 25th feb. 2016 from local dealer, sai aqua services, (Mob. No.[protected],[protected],[protected] lekhanagar, cidco, nashik.

It was defected piece. From the very first day, model was showing leakage of water. Since then, sai aqua services sent technician 4 to 5 times but they couldn't resolve the problem. Then sai aqua services refused for replacement & told to approach...

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Address: Mumbai City, Maharashtra, 110075

Website: www.eurekaforbes.com

Dear sir/madam,

This is bring to your kind notice that i have recently purchased dr aquagaurd water purifier online.
The company representative mr. Ravi shankar[ [protected] ravi. [protected]@eurekaforbes.Com] who came to close the deal and explain the benefits promised me to pick up my old aquagaurd eboiling water purifier and provide a cashback of rs. 500/- the day new machine would be installed.

I'm sorry...

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Address: Bangalore, Karnataka, 560043

Website: www.eurekaforbes.com

Order no[protected]
Inv no - [protected]
Customer code-[protected]
I have order new aquaguarg magna hd ro for 17500 on 11th july and received the product on 12july with the mother board failure and was not working. So i have told that the replacement of new product will come in 2-3 days, still now i have not received it.
Please take a necessary action....

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Address: Kolkata, West Bengal

Dear Sir/Madam,

It is very much unexpected from such brand like Aquagurad (Eureka forbes).

Recently I have exchanged an old aquagurad with Dr aquagurad Magna (RO+UV). For my previous aquagurad I have AMC also. Hence, during exchange I confirmed from the manager visited my house and he said that that the AMC will be adjusted accordingly. Around 20, 21st of May he visited and placed the order for new Dr. aqaugurad...

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Address: 411038

Website: www.eurekaforbes.com

Hi, I have purchased Eureka Forbes Dr. Aquaguard Magna HD UV+ RO+ water filter online on 15/05/16 by making payment of Rs. 17490 (order ID: [protected]). However I received Aquaguard UV worth Rs. something 12000. After complaining (Ref no[protected] about the wrong shipment Eureka Forbes said will replace correct product on Monday 23rd May. However we did not receive replacement by 24 May eve. This has been a frustrating experience since...

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Under AMC for 4 years. Candle change due in December 2015. A technician came in DEC.15 month end. without identity card when my wife is alone. He was not allowed inside without ID card. He answered that he was not supplied with ID and returned saying that she may lodge a complaint. I contacted Sri.Parthiban mob.No.[protected]. First he promised that he will send a technician but after a week he wanted me to register a service request with...

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Address: Hyderabad, Andhra Pradesh, 500049

Website: www.eurekaforbes.com

I have purchased Magna HD aqua guard from your sales representative named

Mr Akarnchari Kannuri
ID: 9080047.

He offered me the specific model at a price of 16, 490/- though it was showing 17, 490/- online. He suggested me to buy it from online by paying 17, 490/- and a refund of rupees 1000/- post installation by him.

But to my surprise neither the installation was done by him nor he is...

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Address: Chennai, Tamil Nadu, 600040

We purchased Aquaguard Sensa a few years ago.
We have been trying to reach out yourservice centre near my home Annanagar in Chennai, but have failed miserably, since the service people are only interested in taking an AMC and not rectifying the problem. The water drips continuously from the filter and the technician came, did some cosmetic tinkering and went away....

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Address: Mahbubnagar, Andhra Pradesh, 509125

Hi,
I have purchased Eureka Forbes Aquasure Aqua Flo DX UV Water Purifier in Apr'15. Till now It did not work properly for even a month. When ever we call customer care there are some standard dialogs like it will be addressed in 24 hours. but Last time when i raised complaint it took 50 days. And now from about 40 days i have been waiting for the same to be addressed.
If we ask further details, they will give some mobile number...

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Address: Bangalore, Karnataka, 560093

Website: www.eurekaforbes.com

Hi Sir,

I bought this product with 16000/- cost on 30/06/2015 and warranty came till 29/06/2015.

Till 1 year it worked properly and after that every 1 or 2 months I facing a problem in water purified and ask the money of 300/- every time visit.

1) As per eurekaphobes while buying the product, informed like there are 2 free services but only 1 free happened, this is also big disappointment for...

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Address: 560068

Website: www.eurekaforbes.com

Hi

I purchase the AquaGuard water purifiers from snapdeal. after receiving the product raised the installation request(request Number[protected] customer supports team told me like u will get the service with in 24 hours and I awaited for more than 4 working days but yet received any kind of notifications. apart from this I make them call more than 7 time (wastage more than 160 rs. in call).

So I am very unhappy...

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Address: Chennai, Tamil Nadu, 600091

Website: edureka

I bought a Vacuum cleaner a year back and I do use very rare like once in every three month only. A month back the vacuum cleaner part got broken (i.e connector between machine and dust tube) looks very simple problem would be cast like Rs. 100/- to Rs. 200/-. I gone to Customer care service and Service Center located at T-Nager, Chennai. Seems to be head office for chennai. you guys will not believe, what really happen. The situation is...

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