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Eureka Forbes Complaints & Reviews

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Updated: Aug 13, 2026

Complaints 8018

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3598

Good! Eureka Forbes values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Eureka Forbes step up their efforts to fully resolve all complaints 👍

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Address: Shivtej Nagar, Chinchwad, Pune 411019

I have AG CRYSTAL PLUS UV -12 MTH COMP. AMC and even after rising complaint co. is not providing the service. They say as per co. policy they cant refund the money as well. Seems like taking money upfront and not providing any service. Hence rising this complaint.
Service Product Code SCTLPC100C12
Serial No. [protected]
Product Code GWPDCTLPC10000
Customer Code [protected]
CONTRACT RECEIPT NO.SO[protected]...

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Address: 110B, Hilite Residency, Tower 1, Palazhi, Kozhikode 673014

Hose connection to the vacuum cleaner is broken, need to buy replacement hose, where can I buy it, ? Please forward me the details....

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Dear Eureka Forbes Customer Service,

I am reaching out to express my serious concern and disappointment regarding my unattended service request for my water purifier.

To provide a brief overview:
Customer ID: [protected]
First Service Request: Raised on 14th October
Re-Escalation: 25th October
Name - Ravi Sharma
Address - Aditi Amber-105, Porwal Road, Lohegaon, Pune - 411047,...

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Address: Flat No. 102, Eternal Pride, Plot No. 94/D HIG, Nallagandla, Hyderabad

I purchased Anual Maintenance Contract (AMC) from Eurekaforbes for my Aquaguard RO water purifier through on line on 30-Sep-2023.
Mandatory Service ticket got created and allocated to the technician Rathod Yuvaraj on the same day.

During the previous visit, the same technician suggested taking AMC or new PRODUCT purchase through him so that he will get incentives.
In Spite of it I purchased AMC through online...

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Address: Safilguda, Hyderabad

Dear Sir,

On 22nd July-2023 from Eureka forbes a person came for maintenance check and for water filter change .so for AMC renewal he suggested for 2 years, and i carried payment through Axis mobile app using UPI to Eureka forbes AMC for which amount of Rs 9100/- was debited from my account, but from eureka forbes site it showed as a failed transaction, so again after few minute again i done payment through Gpay and it was...

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Address: 164, 3rd block, 4th stage, 7D main, Basaveshwaranagar

I am Using Eureka Forbes - AQUASURE SMART WATER PURIFIER
Customer ID - [protected]
I have Purchased AMC for the Eureka Forbes Aquasure purifier that I now use.

I have been Facing Terrible issues that i would mention it below,

1) The purifier stopped working due to a PCB fault, and I have complained about it several times since 28 July 2023 . It has been seven days, and I still haven't received...

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Website: www.eurekaforbes.com/amc

I own a ro water purifier from Eureka forbes- Aquasure Maxima+. My purifier stopped working around 23 October 2022 I called in the technician he told my purifier's pump is not working and I busy the AMC policy my repair and spare parts will be free of cost. I bought the AMC policy online and after buying the AMC when I called the technician he denied that the repair will be free and I will have to pay around ₹3500. I don't want to pay that...

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Hi,
My name is C Vishal Bharadwaja and we have aquaguard water purifier. On September 29th 2022, a technician by name Sachin Patil called for free service and since our AMC also has expired, replaced the filters and we paid the amount for AMC as well. He is one of the most irresponsible and commercial technicians I have ever seen. Right from the go, he was always looking for us to renew the AMC and did a pathetic job at fixing the...

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I am Mitali Sarkar from Lupin Foundation, Pune.

My concern is regarding false commitment and delay in deliver of the machine by all the line managers handling our account in Eureka.

We had made full payment on 31st May 22 and till date I have been given only false commitment of delivery.

I am surprised to see that such a big company like Eureka is dealing with their customers in such an unprofessional...

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Address: Kurla east, Near Bantar Bhavan, Mumbai 400070.

Dear Sir/Madam,
My name is Fiza Qureshi from Kurla east, Mumbai 400070.
Few days back i have purchased Aquaguard Eden RO+UV+MTDS+ Water purification system (S/N: [protected]) from nearest Vijay Sales. Register No.[protected].
From the day one of the installation to till date i am facing water leakage issue with the purchased Aquaguard.
Installation didnt got complete by the technician Mr.Ravi Singh:[protected]...

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Address: Mumbai

Website: www.eurekaforbes.com

Product Details:
Eureka Forbes Dr. Aquaguard Nrich HD UV Purifier
Customer Name: Pritpal Singh (Cust. ID: [protected])
Serial no.:[protected]
Component ID:[protected]

Incident: I had purchased a Eureka Forbes Dr. Aquaguard Nrich HD UV Purifier about 1.5yrs back. It worked fine for 1 year with periodic servicing (Initiated from my end as Eureka Forbes people dont care for the customer...

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I am Shibatosh Bhattacharjee a consumer of Eureka Forbes Aqua guard. I have made payment of Rs. 5650 for 3 years renewal of AMC service on 08.06.2022. The service representative assured that link of downloading payment receipt should be provided to registered mobile number within 24 hours. But still not received any payment receipt and moreover reminder of renewal for AMC is coming to my whatsapp frequently....

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I bought a water softener from eureka forbes on March 16. After facing lots of issues regarding the installation, it was finally installed by march 29 or 30. After that we started facing the problem of water being extra soft. I checked the hardness was reduced to 10-15. So I called the person who installed it, he didn't come and just asked me to adjust the power. I waited for some time, but it didn't work. I tried calling him again and even...

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Eureka Forbes - we bought a Water purifier from Pai Electronics. Installation from Eureka was promised within 24 hours by 9pm today and when called the service Technician Team from Eureka forbes is telling that we are not here to serve your work, technicians are human beings. Just get lost.

This is the way he is talking to customers and disconnected the call. Eureka Forbes is giving false promises. They say installation will...

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Address: Jaipur

Hello,
I have taken Eureka Forbes Ac on 21 June 2020

It was very good in warranty period and after warranty this gone worst.

Recently on 16th March i have raised a complaint that my AC is not cooling and taken Complaint No.

since 17 march I am continue following This Company Customer care but no response. Putted on twitter, facebook but only DM DM msg.

on Sunday 2 peoples...

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Address: 701, Ajay Apartment C.H.S, Bachani Nagar Road, Near Childrens Academy School, Opposite Sumit Pramukh Enclave, Malad East, Mumbai - 400097

Srikanth Batni

I bought a Eureka Forbes Water Purifier Model Code Prime UV and HSN/SAC Coed 84212190 on 17-Nov-2021 of Rs. 4300.

On 25-Feb-2022 an executive named Santosh from Eureka Forbes visited my premises saying that its a free service visit from the company for maintenance of water purifier, so we allowed him to do the servicing of the water purifier which was my biggest mistake of my life for trusting...

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Address: F4- Siri paradise, kaushalya colony, bachupally, Hyderabad 500090

I purchased robo vac n mop from Eureka Forbes in August 2021 and the product is under warranty period. It stopped working now and I logged complaint on 11 Jan 2022. And till now followed up about 4 times through calls and 2 times through email but everytime they say they will send technician within 24 hours but till date I haven't got ant technician to fix the product. They are not replacing the product as well....

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Address: 406 Sun City Building, NIBM Road, Kondhwa, Pune 411048

Record of WhatsApp conversations with Eureka Forbes during 6 – 16 Dec, 2021
Sub: 1. Non-provision of AMC services for AG CLASSIC (WATER FILTER CUM PURIFIER,
2. Renewal of AMC for AG CLASSIC (WATER FILTER CUM PURIFIER

From Raj Kumar Daw, 406 Sun City Building, NIBM Road, Kondhwa, Pune 411048

16/12/2021

[8:55 am, 06/12/2021] Eureka Forbes:

Dear Customer,
This...

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Address: Not known

I have purchased Eureka Forbes aquagaurd water purifier . After completion of the warranty period of 1 year I have offered AMC and AMC charges of 5000 also paid. During the period of warranty also not served properly. Periodical checking have not been taken place. And also recently, one complaint booked on 23rd Oct21 due to non functioning of WATER PURIFIER. Unfortunately without repair, complaint was closed and nobody responded properly...

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Address: Chennai

I have a forbes health conditioner 1.5 ton AC. I am facing low cooling and water leak issue with the product. So I booked a service with eureka forbes. They said that it will be addressed within 24 hours. Now it has has been 3 days and still no technician visited. Last time also I faced the same problem and ended up servicing with third party vendor. Now I really regret buying eureka forbes product...

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