Eureka Forbes Complaints & Reviews

I had called for callcentre regarding service for my purifier.. They said that they are going to send... But they failed to do it.

Before that they suppose send their rep for service when machine was in waranty.. On that period also they failed to give service.

They just needs sales.. Not interested in giving warranty service...

Inefficient... Irresponsible people...

My complaint number [protected] for water purifier filter replacement made on 19th feb 2018. And my purifier is under 2 years amc. So far there is no much progress on my service request despite it's more than a month. I have seen similar response in the past as well. Please help to register a complaint against eureka forbes for the same.in future i will not buy any product from eureka forbes....

We have been eureka forbes avid customer for almost 20 years now with eureka forbes. We have regularly updated our water filters with the latest models and have had amc with them for periodic maintenance. We have had minimal issues in the past.

Last year, we had water filter model innova and we were suggested to buy their latest model reviva. We bought this from eureka forbes agent, on his advice in the month of september...

We bought the product in the month of september. We had done three continuous service within 6 months. Our product is not working. The service engineer had checked and informed us the fault inside the magna ro purifier product. Itz already 10 days got over. The product is not working. We had called the customer service. I had contacted them twice. They had promised that they ll be coming on last week. But no response. I m not satisfied with...

This is my 3rd complaint and really very unhappy being loyal customer of eureka forbs, i am thinking to go for another company for water purifier as product bought is only giving me pain and have to spend extra money to get water from out side. Machine has stopped working third time after replacement of the machine and components twice.

1st complaint number [protected] : machine started indicating the red sign and stopped purifying...

I purchase aquaguard maxima ro+uv on dated 28/5/17. Aquaguard is not working since 9/3/18. Aquaguard is in warrenty period, i registerd a complaint in customer care on 10/3/18. My complaint no is [protected]. i call daily in customer care and they give me same reply that your complaint is forwaded daily, no technical person came to attend the complaint till now....

Hi, last week i made compliant my tape is broken one person came he did incomplete work he changed candle collected money went, but water is leaking downside again called him he not responding then i made compliant in customer care 10 times whenever i call they will he will be coming with in two minutes but one has come till now

Very word services only they will come collect money. Money needed person

Regardsbr...

This mail is to complaint against the worst service centre of aquaguard service provider apex service center.

Complaint details: we have registered our complaint for repairing the tap of our aquaguard ro water purifier to apex service centre customer care no [protected] on 7th march. They have sent the technician mr. Jagjeet singh on 8th march at 8 pm in the night and while repairing the tap he damaged the sensor of ro and charged...

Hi am solomon
Manager of stumpfields cottage
I have purchased vacuum cleaner from ooty bigshop we are using 3 vacuum cleaners we purchased a new one for more comfortable it's been purchased on december but it got trouble in jan and repaired in same month but again it's issues with the spare parts i asked them to replace i said i'll pay too but still no responsed it's a new one have a warranty for one year now it's really trouble...

I gave eureka forbes trendy vacuum cleaner at your service center located at h-ii/97 sector c lda colony kanpur road lucknow for change of its motor. After replacement of motor it tripped frequently even when motor is cold.
I submitted my vacuum cleaner for rectification back to service dealer.
The vacuum cleaner is being offered to me with its thermostat bypassed. I am not ready to accept in this position. I told them to replace...

Dear sir,
I have purchased wet&dry vacume cleaner from eureka forbes at about 4 years back. Since there was much noise i made a service requeste. My request was registered and given reference no.[protected].
With regard to my service request no. [protected], they sent technician one mr. Prabhu and he has attended the complaint. He replaced vacuum cleaner motor and assumed that the cable auto winding in will be attended with...

With regard to my service request no. [protected], they sent technician one mr. Prabhu he replaced vacuum cleaner motor and assumed that the cable auto winding will be attended with in two or three days and collected check for (Rs.4280/-). But he didn't turned up again. At same time he has not given me proper receipt for i paid.
Regards. K. N. Reddy...

I am very much surprised how my complaint no.[protected] dated 20-feb-18 has been closed without resolving the problem & a new request [protected] for the same un-resolved problem has been registered on 7-mar-18.

I have just now discussed with mr. Kaushal (Customer care no. [protected]) who connected my call to mr. Ganesh rawat (Regional service head) tried to get the reason for cancelling my request but no one could reply to...

We have complain many times on call as well as on their website for the issue not recivig water. But none of any body is solvng the issue their engineer visited 2 times & saying they have not recive parts from company will get resolved in 1- day all the time repeating same. I have logged complain on 22nd feb today is 7th till not solved please help to make resolve the issue & should tke strict action againstsuch companies....

I have purchased, eureka forbes superb model water purifier in june - july from paytm, the product is in warranty period. The service light indication is on every after 15 days since i purchased, after complaining still the problem not solved, even create a new problem of water leakage from the machine. Repetition of the same problem in new machine is not acceptable....

I have purchased one dr. Aquaguard megna hd ro (Nxt) on 18.12.2017 from your divisional sales office at kolkata through your sales representative mr. Mridul kanti roy.. At that time, my old aquaguard i-nova had 3 years amc (December 2016 to december 2019) with your company. The sales representative initially told me that amc charge of residual 2 years will be paid back to me. Accordingly i handed over a cheque for rs.16190 to him for the...

Akhand pratap singh is a fraud and neither did eureka forbes inform us about this. This man duped us with the contract of 4.5k you guys suck. Akhand sent his technician to my house for the service and all that the guy did was he took out the filter from the aquaguard, rinsed it and put the same thing back again while they are supposed to be replacing it with a brand new filter. Is this the kind of service that is to be given to customers?...

I have purchased aquaguard in nov 2017 and installed. in Dec 2017 purifier not working after complaining in customer care 2 month later in feb 2018 person came and told membrum is damage and have to replace and charge will be 2500/- if i have to pay this mucg amount in one month from the date of purchased then why purchase this auqaguard for payment of every month 2500 and what thing include in guarantee....

I purchased two air purifiers from you in the month of february-2018 & started using them only w. E. F. 18.02.2018. For the last ten days light indicating filter life in the scpr-700 is continuously blinking. I complained to your local aligarh agent who sent some person who cleaned the filters & said then after few hours of working blinking will stop. But even after regular use of the air purifier the blinking has not stopped. I again complained...

Very much disappointed with eureka forbes company, ordered eureka forbes aquaguared magna hd ro uv with mineral catridge with order no.[protected]...Date of purchase in online[protected].
Complaint no.[protected]
reg no.[protected]
we bought this product 5 months back, but no one has come to install the product, we ve called the customer care many times...Every time they tell us, "sir we will be installing in 24 hrs"br...