Eureka Forbes Complaints & Reviews

Hello mr ceo,
Last week of dec 2017 i have purchased dr aquaguard magna from your sales executive mr prabhu (Phone# [protected], bangalore 560043) in the name of mr amit sarkar (# [protected]). Within a weeks time i observed water dripping from the filter that spoiled my kitchen top. I immediately called up mr prabhu on 3rdjan 2018 n he assured me that a technician will visit n rectify within 2 days. Nothing has happened till now and...

We are stuck on water usage in our apartment for more than a week due to aquaguard (Ro+uv) failure. The complaint has been registered a week back & there was one missing spare parts for fixing the issue. There is no response from the company till 06/01/2018. We were told an eta of 2 days for fixing it from customer care and technician, this request is within the valid amc period.

Company/product : eurekaforbes/aquaguardbr...

I have purchased the euroclean vaccum cleaner - health pro and post the purchase continuously been following up for a demo as the product when tried to do cleaning was not operating and hence wished to see the functionality but even after several complaints made there has been no support.
When selling the product all big talks were given but when we actually required support there was absolutely nil support shown and this is very frustrating...

In the name of aquaguard one technician from aquasure visited my place yesterday (03-jan-18) for water filter servicing. Even though we didn't make any request for servicing it was done from customer care. He opened the water filter and said filter needs to be changed and i have to pay rs350/- for service charge. I said i have amc from eureka forbes and showed him the receipt. He took the snapshot of the receipt and told me he will not do...

I have aquaguard geneus model during the warranty period they didn't even bothered to provide free service. After the warranty period ends i had to purchase the amc. The technicians who came didn't change the ro membrane didn't clean the water tanker they didn't even bring the tds meter to check. Lps needed to be changed which they didn't. After requesting many a times they say membrane not available. After so many days the technician visited...

Euraka forbes "aquagaurad" installed just three months back is advised replacement by the technician (Mahesh) who came to attend the complaint. Aqua is not giving proper discharge — one bottle (One ltrs) takes 10 minutes to fill it.

Is that the performance level of eureka??

It was ok till now.
We are, as a customer, not at all convinced.
Is there someone in eureka to attend??...

I am very much frustrated about aqusure maxima 4000 product. Servicing is very bad, cartiage is not working even in warranty and you have to pay for this cartiage in warranty period. Other parts of this product is not avilable. I went 3-4 times of part of product and every time they told me part will come soon. So, why this product is avilable in market....

I had purchased the dr. Aquguard's magna hd ro+uv.
Now the product warranty is finished and still waiting for service person to attain the service which was due after one year completion.
I think i did mistek by purchasing wrong product.
2 months back whicle warranty was on, the person visited my house as a service person from our local kamothe aqua guard service centre and told my wife that filter are not good. We asked...

I brought a product from dealer and i got fitted at home.. They charged 300 rupees for fitting.. And with in three days it got repaired.. Motor did not work i called customer care, after two days technician visited my house and replaced the product after a week i got another complaint they replaced nosel.. After week i got another complaint.. With in a month i got four complaints.. For the fourth complaint i am waiting for past 15 days no...

We have contact receipt no 26615755 dated 11/07/2016 valid till 10/07/2018 for maintenance of the product. We have shifted to the following address on 2017. The service personnel who signed the contract on behalf of eureka forbes is mr prabir das, phone no [protected].

Ashim chowdhury
Uniworld city heights,
Tower no - 5, flat no-2201,
New town, kolkata-700156, west bengal.

We need to get...

Dear sir/madam,

Since last six months, i am requesting for the services of aqua guard ro but somehow these guys are not able to resolve my query, even they didn't provide me free services yet from the date of purchase. As of now i am fed up with you guys. I want back my money which i spent to buy this third class ro.

Name: dhanpal singh panwar

Phone:- [protected]

Please do the needful...

My aquasure nano ro water purifier stopped functioning after buying amc contract of 6k rupees for 2 yrs soon after 1 yr of product purchase warranty got expired. The first yr product worked perfectly well. They replaced the filter candle in first yr warranty. Looking at this i purchased 1 more purifier for my father in law house. Soon after buying the amc for 2 yrs in 2016 march the product literally stopped working as it should. Numerous...

We've been delayed our aquaguard amc service for our ro water purifier, we bought a couple of years back in trichy. Service provider promised us to get our purifier fixed by saturday (30/12/17), not to mention we've been left with the nonfunctional purifier for over a week now. We are not satisfied with the service provider who are finding it hard to keep their words in connection to the service we deserve. Our service provider is located...

The dust bag in our tendy nano model of eureka forbes vacuum cleaner damaged while using the vacuum cleaner, the vacuum cleaner is within the warranty period. We called the customer care of eureka forbes. They said they have registered the complaint and will attend within 48 hours, the complaint no was [protected] on 15/12/2017. No service persons came within 48 hours, and even after waiting for 1 week. We called again on 23/12/2017 the call...

I have been contacting eureka for more than 15 days and they are not doing any kind of solution the only thing they say is that we will do as soon as possible. What kind of nonsense is this
We have purchased amc contract for 5000 rupees for only this purpose and still there is no support
Contacting their manager also didn't have any solution and for each day we are spending so much in purchasing water
My contact no...

I am using a water purifier named aquasure from aquagaurd (Model-prime, uv+uf). Last month i have changed the filter tube and added one more fiter tube to the device with the help of one of your authorized technician, since then it is not working.
I have tried to contact the technician but they are not responding.
Kindly look into the issue and send someone to repair the water purifier at the earliest....

I am meena devi, take water purifier from 2012. Eureka forbes employee came my home and take contract from me to service 2 years free from 29/03/2016 to 28/03/2018 and take charge 2700 rs for contract. I have take and paid.
But presently my water purifier is not working and i always contact eureka forbes office but eureka forbes not provide me services and not take any action on my complain.

So i request you please submit...

An employee named dhruva sardar along with a colleague of his visited our house in kolkata for water testing. We have 3 eureka forbes machines installed at our house. He showed us that one of our machines are not working properly by testing with a water meter. He showed us that the tap water meter reading read 021 and filter water read 022. He told us that the filter is not working at all and anything might happen if we drink this water.br...

I ordered a water purifier of eureka forbes which was delivered to us on 28th november, 2017 and i requested (Request no:- [protected]) for the installation on 1st december and then after that i called them 6-7 times but nobody visited us. My father is 60 years old man and has to buy water from outside water suppliers and lift the 20 litre bottle which is not good for his health and our warranty period of the purifier is also passing day by...

Service request no: [protected]
On december 24, 2017, i contacted eureka forbes customer care with a problem related to my ef water purifier. I was told that a technician would visit my residence the same day at 2 pm. At the said time when the technician did not turn up, i called up eureka forbes again only to be told that the technician will be there in half an hour. At 5 pm when the technician wasn't still at my residence, i called...