Eureka Forbes Complaints & Reviews

Pathetic customer service, guys, beware of this company, i purchased a euroclean iclean model which was found to be a faulty piece. The power cord just keeps going in without pressing any button and we are unable to use it. The sales man named vanniya kumar was all good till we bought it, he even promised to give a travel bag as part of some offer, only once he attended my call and i told him this problem, from then he stopped taking my calls...

We purchased 2ro from csd on 16/12/17 mr sachin parihar ph [protected]at csd till now the same product not installed on 20/12/17 one mr danish khan ph [protected] came to my house after many ph calls
He informed that this ro not working without boater and the cost of same is 2700 for which we have not inform earlier
For this issue we send so many mails on your site and also talk to customer care mumbai and delhi but till date...

Product: dr aquaguard magna (Ro+uv+biotron)
Product price: 17, 700 rs
Purchase date: aug, 2016

As a part of warranty, there were two services promised, one 6 months from the data of purchase and another 12 months from the date of purchase. Eureka forbes service person had come down for servicing in sep 2017 (Last service as a part of warranty). After the service he guaranteed that everything was working well,...

Hello sir plz help. Me i have purchase a d. R aquagard_eureka forbes and tha seller i asked to have any discount for this product so it will tells tha tha actull price of meachine is 15890 and you will give and meachine of water filter and i will give u byback rs500 so i will agree amd after few days i my meachine is not working properly amd i will comlaine tha plz check whats problum is there tha service man will come and check and there...

I'm a serving indian airforce personnel purchased a water purifer in csd canteen vizag and gave the address and contact details during purchase. Till date the purifier was not installed. I called ur service centre 7 times but ended with false promises. Today at 9.30 pm i got a call from vijayawada, a. P service centre stating since my home is a bit farer they can't come and i was asked to carry the ro to vijayawada for installation (Ridiculous...

I am nidha ranjan, having subject water purifier 'receipt no.[protected] dt. 13.12.2017' customer id [protected] taken a amc for 2 years.

Please arrange to send your service rep to resolve the issue as only power switch (Red light) is glowing, but no water output from water outlet.

My address :
802 palash apartment modi compound lalpur ranchi...

We have experienced worst services from eureka forbes. Neither their customer care number is reachable nor any of the service center is interested in attending complaints. We are dealing with paschim vihar center and this centre is least interested in providing services to the customer. We have been trying their number since yesterday and facing problem at home due to the non working of ro aquaguard. But till now no person has been sent by...

I am using aquaguard superb, registered two complaints in past one week in chennai.

Dec 10th complaint number [protected] called up call center and registered the complaint and waited for 4 days. No one turned up
Dec 13th complaint number [protected]- wrote a mail to company id. Two days have past no sign of action

Last 6 days we are buying bisleri water from outside and would have close to 10 calls to...

I had purchase eureka product in oct 2017 but after many demo they dont come to give demo of the product. And when i used that there is some kind of smoking smell.
After that my 1st complain on 7 nov 2017 since then complaining from last 45 days and everytime customer care escalate the complain thats it's... Its the end of services by eureka forbes.

Even by sending written complain also there is no one to solve that:br...

Dear concern,
My water purifier aquaguard total sensa is not working for last 6 months for this i have lodged many complaint in past vide such as [protected] dt 12.08.2017 and [protected] dated 16.10.2017 but even escalation of these no complaint attend by your company as i already paid amc amt for 2 years. It is a big fraud by your company that money have been collected in name of amc and swrviced not provided for consumers for a very...

I have an account in irctc.co.in (User name is srsaha1983). Unfortunately, i forgot my password. I am trying to reset my password and your site ask the email verification password and mobile verification password. I already got the mobile verification password by an sms. But, i can't get email verification password. Please send the email verification password in to my mail (Saha. [protected]@gmail.com) urgently or suggest another way to reset...

Sir,
I have taken a one-year contract from eureka forbes on 21/11/2016 to 20/11/2017. They charged me 1880 for this contract. Even after repeated complaints and requests, no one came to visit my place. I only received sms from them for the renewal of service. This is really frustrating to through all this even after paying. I request to to see into this matter and help me.
For your information, i am attaching my contract detail....

Complaint no. [protected]
Complaint no. [protected]

Pathetic service and pathetic product

I would like to raise a request for the replacement of product immediately as there has been constant problems with the machine.

Water leakage problem.

I did contact eureka forbes and lodge a complaint and the unit has been service 3 - 4 times now in 1 month but the issue still persist.br...

For last 15 days i have so many times complain and technician is coming to solve the complain but every time he is fail to solve the problem, i have purchase water purify machine rs. 20000 for 2 years ago, but at this time machine is not working properly for last 15 days, again and again i complain for same problem, but the problem is not solve. Please help me at the earliest for this company product and technician mr. Vipul patel (Customer...

We have raised request to replace broken tap for our water filter 2 weeks back (On 29th nov 2017) and it is not replaced till date.
We called customer care and the assigned technician multiple times with no luck.
Customer care team mentions that it will be addressed on priority with no action and technician says that there is no stock available for taps and donot know the date when they will get the stock.
Tap is such...

I had requested for installation of the product before 11 am. Still the engineer has not visited for installation. After 11 am no one will be there at my residence. I will be reaching the home around 9 to 10 pm. While purchasing the product itself i have made it clear that the product has to be installed before 11 am on 12.12.2017. When i call the engineer he is telling he will reach for installation before 5 pm. Worst service from eureka....

We have bought the eurekaforbes product few months ago. After sometime problem o[censored]nexpectedly increase in tds in water output started coming in. Multiple times regarding same issue were logged to support team of eurekaforbes. Intially they had taken some corrective measures through repairing i guess. Still problem continued. Then after waiting for long time tds controller was changed. Still suddenly tds reached beyond 600 tds (It should...

Dear sir,
I have lodge a request for installation of my new ro water purifier on 2/12/17. But till now the installation is pending. I have contacted the customer care for several times. But the reply was same, that " our service engineer will come within 2 working days, or same day etc etc. My request number is [protected].

Pl refer to no [protected] dt 02.12.2017 for installation of acquaguard water filter at green...

Respected sir,
I am shaiju. S, sandhya nivas, ayirakuzhy. P. O, chithara, 691559, kollam, kerala.
I have purchased a product as described in the subject box on 4/08/2016 and was installed on 09/08/2016. The unit sl. No is [protected]. I have received a message from your company for the renewal of the warranty period of the product. As per the message i contacted to the service center and i was informed that with an installment...

I purchased the aquaguard machine on rent scheme where i need to give post dated 8 cheques of 2100/-... I gave all the cheques and but did not receive the machine. Sale executive also not packing the phone. Customer care also not giving any response. I would suggest dont buy any aayaguard machines from eureka forbes. I[censored] are buying dont go with rent scheme. If you are going for rent scheme, dont give any amount till you get the machine....