Eureka Forbes Complaints & Reviews

Dear sir
I had purchased a water purifier on 28/03/2016 with the eureka forbes ltd
Compact model bearing order form cum receipt no[protected]
Since after installation 2 times the same had stopped working
On a very first complaint the same was address in 2-3 working days
But this time since last 10 days have passed no one is willing to attend the same neither any positive reply from the manager mr yadav...

Hi team,

I am still waiting for response, dose this complain reach to top management

As i said i want the 2 year extension of amc as i lost my 2 year paid amc, with out getting proper service and part replacement,

Note:lots of new technical played with our unit and which caused not working as it should be working to work, if your team does not have part available then amc contract are made with...

Customer id no[protected].
I lodge 3 comlain iin every 2or3 days gap, technician attended but could not rectified completely, as pump still not working. I again lodged complain they not attended, onthe plea sr technician will attend. I have to purchase bislery. Lastly i have decided to giveup aquaguard another will purchase

Kashi nath barman
[protected]....

Myself veer sharma i registered a complaint on 19 /7/2016 of my enhance uv complaint no is 88250993 but not tackled yet. They closed the complaint by mentioning attempted. Take strict action....

I was complain about replace of tap on dated 23/07/2016 so company was registered my complain no.[protected]dated 23/07/2016-4:10 p. M.

O company was send technician named mr, dave on 25/07/2016 from-fk enterprise - company service center-ahmadabad-gujarat state so after examine of devices he explain that right now he just visit to see problem because i dont have tap now and indicate that tomorrow i will replace it so you need...

I purchased a aquagaurd water purifier online. Now i received my unit via courier. I called on the service centre and registered a request for installation. They responded that within 24 hours your unit will be installed but nobody came. Now i am doing calls daily, everytime they ask me for 24 hours but till now nothing happened. A reputed company like eureka forbes will show like this carelessness i never thought about it. I will never recommend...

This is for service request number [protected], assigned to anup patro for motor issue with ro water purifier.

Its been more than 20 days we have loged compaints for the issue we were facing with our water purifier. Solution given by engineer suggested motor replacement and with the feedback that he will come back with new motor.
Waited for almost 7-8 days with daily followups over call, finaly the day reached when eureka...

We r using ub+water purifier since last 2 yrs. It started overflowing since last one month & we lodged complaint. The service centre located at p. C. Colony, kankarbagh, patna, bihar sent a man who tried to fix the problem, changed few parts but could not correct it. Service centre is not sending anyone even after several reminders. What kund of company u people are running? We have decided to lodge a complaint with consumer court, if not...

I purrchased a aqua guard superb model for about 19000 on 22nd of this month. It was installed and we followed the process of discarding the initial water. After which while they said we will get good water, the water is exactly as the bore supply and salty. We immediately called aquaguard customer line and complained and they promised that the engineer will check on it within 2 days (Even though we mentioned it needs urgent attention given...

We first called eureka forbes on 19th july to send a technician to move our ro system to another floor in the same building. We were told that our request would be attended to within 2 working days and cost to move the system is rs. 350. It is 8 days since and nobody shows up. Today when we spoke to customer care, they are retaking the request for "dismantling" and "reinstallation" of the ro which will cost rs. 550. I am surprised at how...

Dear sir,
This is bring to your kind notice that i got filter of
Aqua guard changed in nov15 with one year warranty but for last four
Month filter of our aqua guard is getting chocked with in every 20
Days because of which we are facing a lots of water problem.
And the service person from navyug enterprises service franchise
Meerut sold us one extra filter (Coast 800 rs) 6month before by sayingbr...

Complaint number 96085467
this is my second complaint on this forum regarding same issue. not a call from them regarding refund. I'm being challenged whether I would get my money back by their area manager. he even asked me to file a police case instead. I don't know whether they have only these kind of people to fool people. I don't want to be a fool anymore. tell me the date when I will receive my 9000 rupees. don't just reply that...

Sadananda jois customer i d [protected]

Sir our mentioned model of eureka is not getting on even after checking circuits. I have given complaint many times. But dint get good response & the problem still exists... And the technician give reason as they don't have supply of power button to repair it... We have 3 years guarantee its already 5 months over we are facing the problem so please repair the existing model or exchange...

Cust i'd -[protected] bhawani mishra.
The machine is out of order since more than 8 days. Repairs attended by 5 different staffs are unable to rectify. Now we r buying pure waters outside. Different inexperienced staffs are sent. Gives false assurances. Remains out of order. Sos. We r sr citizens old people feel harassed by your local bhopal office. Please help. We are your customers for more than a decade. Thanks...

Hi,

I bought magnum hd ro+uv on[protected] from one of your salse agent pampapati (Ph. No. [protected]) in bangalore and i was told i will get my product installed within 2 days. Almost 9 days over, nothing happened so far and now the agent is not picking up the phone calls.

I spoke to call centre several times but no use. I even spoke to someone name sandip in escalation team but he too could not do anything....

Hi all,

Below is an email which i sent to the company. it has all the details of the trouble which i under went to get a product serviced, but did not happen.
Please think twice before you buy from eureka forbes.
—
Hi,

I am writing this email to inform you on the pathetic service provided to me by your company.

I initially raised a request for repair of my desina model...

Hi,

have Purchased the aqua guard water purifier form flip kart on 20th July'2016
continuously chasing the technician team from Eureka Forbes for installing
the product and no body came..after long chase today one technician came with out any acknowledge and his supervise Aslam...he is the owner of the company tell the customer care my dam if want to buy you buy or get lost
we dint care and use all filthy...

It has been a month since we lodged a complaint for repairing the aquagaurd genius +. it was under warranty period. every time i call, we get one standard reply from your executives saying that the technician will be attending within 24 hrs. so far no one attended and this was escalated and i was given the number of the group leader bhaskar. i was informed that he is in-charge for t. nagar chennai area. he had also promised to look into the...

We had logged a complaint on 13th july 2016 that are water purifier is not operational and today is 25th july and still the issue is not resolved. very bad response. specially agents jyoti and dharmesh who acted as very bad customer support.

Complaint no [protected] follow up complaint no [protected].

Water purifier is a very important and essential product of our everyday life, and a company like eureka forbes...

Euroka forbe is really third class service provider and there service engineers are not at all aware with there product

At time of purchase eureka forbe team committed 3 free service within a year but we received service after registering complaint

We have registered complaint on 10 th july, and tukaram choagule attended complaint but not in position to give solution and issue is not get attended on same daybr...