Eureka Forbes Complaints & Reviews

Product name: eureka forbes trendy steel vacuum cleaner

Eureka forbes is proved once again for the worst service and worst response ever.
I have given many many complaints but there is no one to respond
Complaint id's
86736604
86880952
87018277
86411473

I have purchased the trendy steel vacuum cleaner on 23rd march 2016
And as soon as i received the product the...

Hi Sir/Madam,

This is bring to you notice that we are facing an issue will the faulty equipment, We have bought the Aquaguard NEO on 3rd May15 via Bill no 14611
(Franchise Mark Enterprises Near JMD Garden, Sonha Road, Islampur, Gurgaon, 122001, Ph.[protected] and installed on 25th May 2015. We have faced
the issue in Mar'16 (Cut-off not working, hence water is not dispensed). We have complained to their call...

I have registered a service request with you from 11th June, till date no body has bothered to even call me.

My initial complaint no is[protected], after 4 days they changed in to 87641608, but still no body tried to contact me or call me.

somehow i managed to get the number of Mr. Joseph from Mumabi (area manager), his no. is [protected]. But he stopped picking my calls after taking to me once.

My...

My service request number : [protected]
Such a poor service attending customers. I raised issue several times in last 5days still nobody attended for services. They call daily with new excuses like door number missing, street number missing... I am really frustrated using this company's water purifier. Even the person who sold me reviva ro model, has not even given original bill. I have only transaction bills of 14500 rupees. He is...

My consumer code number for the service contract is [protected] (H. C. Pradhan). My contract is for 3 years since 30/12/2013. No technician from you visited us since 12/06/2014. Further i phoned up your contact number[protected], who promised me to send a technician within 2 working days. They gave a complaint number [protected]. Today i got a message that one mr. Nitin pawar will be visiting us. The person never visited us, in stead i got...

Name: chandrashekhar shetty.
Contract receipt no[protected] dt. 02.3.2014-[protected]
Type of contact: service contract amc
Contract period: 02.03.2014 to 01.3.2016 (2 years) fully paid amount in advance.
Complaint :
1. Contract started on 01.03.2014 same day new candle changed.
2. As per log sheet done on 17.3.2015 (Dummy entry created saying that door locked) no call from service engineer.
3...

Customer id : [protected]

Pls go through the below points, even mark compliant as a high priority no one called or visited my place

I am really unhappy with service providing to me, i have decide to return back the product. Please go through the detail e mail and give me proper solution.

I have booked my product on 02.06.2016 morning after long follow up i received the product on 09.06.16 again...

This is to inform you that the brush of srubbing machine is spoiled. it is difficult to identify the model number as it has become invisible. Its a six year old machine. The service office at Bhubaneswar says that the item/accessory is not available in the market due to machine being out-dated. Since we are regular customer ( Educational Institute) of Eureka Forbes and even purchased expensive machines and in in bulk, we would request to...

I'm Neena Barnwal, a resident of Faridabad 766 Sector 28. We bought a water purifier from eureka forbes on 8 June. Before installing it our water purifier was giving a TDS of 650 which was too much and had a bad taste. Buying Aquaguard we were assured of one year warranty with free replacement of all parts including the filter membrane. On 12 June the water still had a bad taste. On 14 June I registered a complaint in which the aquaguard...

On 29th september 2015 i bought the dr. Aqua gaurd water purifier ro+uv model from eureka forbes seller mr. Kamlesh gupta [protected]. After 2 months from the date of purchase there was a regular problem that the water was not comming in my water purifier every week the service boy of dr, aquaguard came he used to clean all the filters and the machine worked properly for a week and after one week again the same problem occurs i have complained...

We are using aquaguard for past 20years . we regularly make AMC for it. Three weeks back our machine has got complaint when we filed the complaint they didnot make any effort to repair it. After 1 week one person came and told that machine has got some problem and need repair. He will come after 2 days but now it is two week there is no response from the company . Both the company and the technician is not even taking phone . when we call...

We took amc for water purifier aquaguard (Inova model) for 3 years duration from 1st june 2013 till 31st may 2016 and paid Rs 3770 for the contract; our customer id is [protected] (It is in name of my wife Ms Mithu Kundu). During the 3 years of AMC contract, we got replacement service of carbon filters and candles just once on 25th aug 2014. Beyond that in next 1 year 10 months of contract period no replacement of carbon filter and candles...

Dear sir

I have bough eureka forbes water purifier reviva in 5th june 2016. It never worked properly for two days. Then day three it stopped working. Then i have called "pani enterprises" (Who have delieverd and installed this) to correct my problem, but they have never turned up. I have registered the complain in customer care, their people also never turned up to correct my problem.
I have calling them past five days....

Date: 7th june 2016
Service request #: 87527797

I am pooja anand, a frustrated customer of eureka forbes. I raised one service request on 7th of june this year. I have been following up with customer care people daily for this request, infact calling 4 times a day, and had an argument as well

But i guess no one is interested in resolving my issue. I have called and called and escalated to senior executive...

We had booked a Dr aquaguard booster model worth 10490 on 6th June 2016.it was supposed to get delivered on Thursday...as per your salesperson Mr nibhaya rajput. But after so many calls made to him which were unanswerable...N to ur Mumbai lowerparel office, we got delivery on Monday afternoon.
But still no plumber guy has cum for fitting the machine...such irresponsible behaviour by your staff.
After being called for n number...

Team,

Its high time contacted customer care from last 7 months no resolution and no one coming to my house to fix this issue.

How come without confirm from customer my ticket it closed.

Product information
Eureka forbes as expert water purifier

Ticket no as follows

85704810 agent name gurmeet no resolution
85945513 agent name sojat no resolutionbr...

Hi,
I have bought Auqagaurd Enhance RO+UV+TDS a week ago but it didn't got installed it yet even after more than 20 calls to your customer care.
The funny thing is that even eurekaforbes didn't even bothered to contact me once.
I have escalated the issue to higher authorities but the same result.
Even when i tried to escalate the issue through your website it is showing invalid service request number which have...

I have made amc contract with eureka forbes for my r. O. Unit. But for the whole year the filters, etc were not replaced. I tried calling their customer care number and made several complaints but seems like eureka forbes doesn't care for their customers.
I was in impression that my grievance will heard and responded but customer service of eureka forbes is very pathetic.
They have left with me no choice but to proceed with...

The service provided by eureka forbes for aquasure xpert is really worst. I had raised a request to aquasure to fix the overflowing issues of the water purifier which used to leak due to sensor issue in the water purifier. However, the technician who attended the issue did not fix the current issue, but installed the filters in the purifier which was not necessary at all. The filters which he installed were did not have a original seal on...

I wanted to raise cart ridge replacement request. Called up customer care. some guy called Sandeep or pradeep picked up call and wasted 20 minutes in four back to back calls. And intentionally irritated with stupid questions.
How dare they cut calls when customer is talking. They cut calls 3 times.
Is this the way they talk?
i called them on saturday 11th jun around 2.20pm and instead raising service request they were...