Eureka Forbes Complaints & Reviews

As per advised by compney exacutive i have changed filter of water purifier. But now it is overflowing. Now your copmney exacutive even not attending call. Because of overflowing, water has damage carpet, my 1 yr kid skit on flor and got same injuries.
I think it is sufficient causes to take a legal action for poor services.
So kindly take necessory action as soon as posible....

Our Aquagua Reviva water purifier Wall fixing stand damaged last 8 months back We Have AMC for purifier we Complaint from Last 8 Months There was not response to replace the wall fixing stand kindly replace the same as soon as possible

our address
V. SRINIVASA RAO
PLOT NO 172, Ravi Colony
Mahendra Hills, East Marredpally,
Hyderabad-26
mobile no. [protected], [protected]...

I have told by senior technician mr. Padbanabhan and sundar raj, my filter will be made in same condition, the way it was purchases with all future working condition, with in week or max 2 weeks time, and they offer me 1 year extension of amc due to all this issue, i trusted there word, said ok for 1 year, i thought this issue will not happen again, and all my reported issue to them will be corrected as per given time both have said, br...

Team,

Can you escalate to higher management of eureka forbes, we been told with in week uv light part will be replace, it was really socking to know that complete amc period it was not working each time service engineer from eureka forbes, say's light indication is remove and not required, but they say uv light is working by seeing the uv bulb, does not confirm that light is working on filter...


I...

My complaint no is 87667621. I have contacted aquaguard for change of filter for aquaguard NANO RO. It has not been changed till now and I have not got any reply from company's end. I lodged my complaint on 16th June 2016, and company executive promised to send technician in 2 days. I am ready to pay the amount company is asking, then such a pathetic service....

Hi,
I am fed up with the response of the customer care people even after so many complaints for a single issue (Problem) in my water purifier.Instead of explaining the same problem again and again am just giving the complaint numbers. So, that you guys can have a clear picture of how many times & how many days i have been waiting for the problem to get rectified.
Here are the complaint numbers:
1. [protected]
2....

Hi this is asha. i have bought aquasure expert water purifier on 31st may, 2015. it started leaking from the second day of installation. from then we given many complaints. the technicians use to come and say some reason and use to go. this happened more than 10 times. we asked for replacement but they didnt agree for that. now one year has passed and that purifier is leaking again. this is 3rd time leaking this week. please help us what...

My customer i'd is [protected] and registered mobile no is [protected].

I am facing issue with my aqua guard set for the past 4 days and till date none turned up to fix the issue though raising multiple tickets and calls to customer care.

I have raised my first ticket on 16/6/2016 and ticket no is 87664640. Unfortunately this ticket has been closed stating problem is fixed. I wonder how the service man named ganesh...

I had placed an online order for dr aquaguard magna ro filter with customer id: [protected] on may 17th and i received the item and installation has been done. No issues here.

But, my wife, rekha chenabatni also booked the same item without my knowledge. Her customer id is: [protected]. I had placed the cancellation request on eurekaforbes website on may 24th and the cancellation request id is: 001608.

But there...

Dear Concern,
I own Aquaguard Magna model. My tap has been broken since 2 weeks and I have tried for its service a number of times. But no help was extended from Eureka Forbes. Also every time they register my complaint but no service personnel ever visited. The first time the service guy visited and inspected our machine. He advised us that he'll return with the tap the very next day and replace it. But he not only hinderred to...

Dear Concern,
My product details below,

Product Code: GWPDDRMRO00000
Product Description: Dr. AQUAGUARD MAGNA HD RO
Serial Number:[protected]
AMC No: [protected]

I have raised a service request on 8th May regarding the Aquaguard water purifier not working and the compliant no is [protected]. The engineer came and the machine started working for one day. After that the same...

Unprofessional & unprovoked uncultured behavior from Eureka Forbes where their senior customer relationship managers also do not take adequate action when their staff called me

1. I am a beggar
2. I am a 'Gira Huan Insaan'
3. Threatened to stop service from Eureka Forbes (despite AMC contract till Sep 2016)
4. Eureka Forbes threatened to call the POLICE to my house
5. Eureka Forbes asked me to...

Dear team,

I am located at sanpada navi mumbai, purchased eureka forbes aquaguard
Filter in june 2015 from agent: manoj.

Service 2, which is pending at your end. Call was made to call center on

1.14.6.2016 - req no - [protected] - technician chandrashekhar jaiswar
-phone [protected]
2.18.6.2016 - req no - [protected] - technician ravi patil - phone [protected]

Received...

My Filter Enhance UV is in contract which I renewed by paying Rs.4000 but when the service engg came after contract for 1st time he said that only two filters need to be changed out of the four coz rest are good & we said Ok to that now its been 7 months when we changed the filter now my service request was to change all filters but a guy at service center in Kondhwa, Pune named Nitin Enterprises talks so rudely that 2 filters can never be...

From the past one month I have been calling and lodging a complaint from Eureka Forbes, am having a AMC service for the period of 2017. The service center people is just telling that surely today we will send the technician, but there is no one from Eureka Forbes has attend the complaint. We are buying the water from outside and drinking. Very worst service from Eureka Forbes....

Customer id : [protected]
Request no : [protected]
Date : may 18, 2016

Status : still pending

Dear sir,

We have a acuaguard nova water purifier and have a maintenance/service contract with eureka forbes. The machine has not been working since may and hence lodged a complaint as per detail above. We live in mulund (West) and the service provider is akhand enterprises. First of all the...

Product name: eureka forbes trendy steel vacuum cleaner

Eureka forbes is proved once again for the worst service and worst response ever.
I have given many many complaints but there is no one to respond
Complaint id's
86736604
86880952
87018277
86411473

I have purchased the trendy steel vacuum cleaner on 23rd march 2016
And as soon as i received the product the...

Hi Sir/Madam,

This is bring to you notice that we are facing an issue will the faulty equipment, We have bought the Aquaguard NEO on 3rd May15 via Bill no 14611
(Franchise Mark Enterprises Near JMD Garden, Sonha Road, Islampur, Gurgaon, 122001, Ph.[protected] and installed on 25th May 2015. We have faced
the issue in Mar'16 (Cut-off not working, hence water is not dispensed). We have complained to their call...

I have registered a service request with you from 11th June, till date no body has bothered to even call me.

My initial complaint no is[protected], after 4 days they changed in to 87641608, but still no body tried to contact me or call me.

somehow i managed to get the number of Mr. Joseph from Mumabi (area manager), his no. is [protected]. But he stopped picking my calls after taking to me once.

My...

My service request number : [protected]
Such a poor service attending customers. I raised issue several times in last 5days still nobody attended for services. They call daily with new excuses like door number missing, street number missing... I am really frustrated using this company's water purifier. Even the person who sold me reviva ro model, has not even given original bill. I have only transaction bills of 14500 rupees. He is...