Eureka Forbes Complaints & Reviews

The people from local service center changed my candle and membrane and from that day it started leaking. No response from the local service center in spite of repeated calls. They are not responding to my calls. Have taken an AMC. Worst service I would say....

Hi. I bought Euroclean wet & dry vaccum cleaner 20 sep 2015 and i have started getting abnormal noise on 9 Nov 2015 and made a complaint through cust care. they said 24 hrs and from that day i have been calling everyday 3 to 4 times in a day but till now nobody from service dept called me. I tried calling area service manager but in vain they were not picking the call. (Raja Lakshmi & Ramesh or Suresh). Then i have called Bangalore Service...

I bought this water purifier on 11/11/2014. The water purifier functions very slow and recently stopped dispensing water. I contacted the Customer care n number of times. Finally their technician turned up and serviced the product. After 2 hours of operations post service, the water purifier stopped functioning again. I called their customer care over and over again only to be given false promises of sending a technician to attend the problem. They...

Even after complaining to Eureka Forbes thrice my complaint is not being attended to. The technician have come and taken away the photocopy of the AMC receipt thrice. I wish to know the reason, when I have the valid AMC for one year, why it is not being honoured....

My Aquaguard enhance purifier stopped working all of sudden.
Raised a complaint 3 days back but its still unattended. I have called and reminded them more than 5 times but still no one has replied to me yet. Such a poor response from Aquaguard team. They were so pleasing during the time of sale but when it comes to service its pathetic.
NB:- the device is less than 11 months old and it should be a free service which is preventing...

I have bought aquaguard smart uv water purufier from eureka forbes.
On 8th nov 2015 service boys came for free service of purifier, instead of service, they spoiled my working purifier, its not usable now bcz of leaking.
I have raised a complaint to eureka forbes on 8th nov 2015.
Complaint no : 84274372
They told within 24 hrs they will fix problem . But its been 5 days now and i have called nearly 15 times to...

Email from me on 15 Oct 15:-:-:-:- Respected Sir I have placed the online order for purchase of 04 sets of cartridges for my Amrit water filter (Kitanu Magnet), and my credit card has already been debited for Rs. 898x2=449x2+449x2 on 02 of Oct 15. but I could not get any confirmation for delivery date and order Id no. etc. Please sir, do something for me as soon as possible. I am short of cartridges for last two months. My Mobile...

I have a 3 year annual maintenance contract in place which is valid till December 4, 2016. The contract receipt number is 22875067 and I have paid Rs.3525 for a 3 year contract.

Under the terms of the service, I am entitled to free service and 1 free filter per year. Till date, I have received no service or filter from Eureka Forbes, I have made multiple requests for service to the customer care help line, online requests on...

I have purhcased a vaccum cleaner from eurekaforebes company on 15/oct/2015 But I have not received the Invoice and the warrenty card for the product. I have sent several mails immediately and asked them to send it. They said it was enclosed with the parcel of the product sent to me. But I didnot receive no such invoice. I explained them about this. Kindly help me in this to get the invoice and the warrently card. Ref of purchase : my...

Hi

I purchase the AquaGuard water purifiers from snapdeal. after receiving the product raised the installation request(request Number[protected] customer supports team told me like u will get the service with in 24 hours and I awaited for more than 4 working days but yet received any kind of notifications. apart from this I make them call more than 7 time (wastage more than 160 rs. in call).

So I am very unhappy...

I made a complaint regarding the servicing of my purifier and i received the call from technician after 2 days, the time he called up i was busy in the office with a client and i disconnected the call and called him back within 15-20 secs but the way technician reacted was awkward he said, " madam phone utha liya kariye warna apka kaam nhi ho paega ab to maine ladke ko dusri cal p bhej diya aap phir se call register karwaiye".After his words...

Extremely distressed that my complaint has not been attended to, its 5 th day today!!!
The Aquaguard is not working. Blue light comes on but purified water is not filling into the tank.
Since I m still in guarantee period I would like to return the filter, Since I cannot trust the company anymore where prompt response to complaints is concerned .
I'm sure going to advise people to think twice about buying ....

My purifire under contact.All of a sudden water is not filtering totaly since 6th Nov.Immediately i lodge a complain, docket no 84257035.But no onr attended till now, accordingly i have to purchase Bisleri since 6th.Again today i made a complain, docket no84272881.Ihave decided in my mind that will another companyRO+UV purifier after completion of my contact ie march'16.your franchaisee is not giving attention complain.very poor performannce. ...

Hi, i have purchased a vaccum cleaner. paid full amount on 31st oct. sales person by name Pratap confirmed me that by 2nd the machien would be delivered to me. I have been calling him since 3rd. he is either not picking the call or telling that it will next day. I have rasied a formal complaint in cutsomer care today. this worst from Eureka forbes. You need to understand the customer problems. If this is not sorted out immedialty, i am...

Hi, I purchased Eureka Forbes Dr. Aqua guard Eternity water purifier but nobody had come to install it. I had purchased it online. The product was delivered 5 days before and still I am waiting for the installation. I have called the customer care guys multiple times and every day they say that the technician will call back in half an hour. But their half an hour is never ending. Request you take action against asap. Regards,...

Purchased aqua sure smart uv filter from m/s prakash electronics sagar (mp) ph no.[protected] on 17.07.15, bill number 1484, not working since 31.10.2015, complaint booked on 1.11.2015 and docket number 84187186, subsequently reminded also but no response till date. Consumer's name is Mahesh Kumar Harsh. [protected]. Shri Ram Nagar, Vrindawan Ward, Tili road, Sagar....

Since the purchase of Aquaguard Magna in December 2014, on an average 2-3 complains per month have been registered from my mobile no-[protected]. Thanks to this forum, part of the problem for unrelaibilty and disfunction of machine was taken care off by replacing level sensor. but it is still disfunctioning and every now and then complains are registered. since few times, intermittently machine is not filling up water and "Green" indication...

My machine is not working .no water is available from output nozel .power supply is coming. Pl. Arrange to rectify the same.I had complained to sales person but no response recd.DC no.25810196 DT. 30.06.15. SL. No. [protected]. Customer I'd is [protected].Pl. arrange to provide service immediate or replace it as I have patient in my house who can't take other water ....

i have purchased aquaguard water purifier through online i.E., through snapdeal on 3.11.2015. I have contacted the customercare number in the aquaguard carton but nobody has lifted the phone and all my attempts are in vain. I do not understand why the ser vice of aquaguard eurekaforbes is that much poor. After a long try the lady who lifted the phone told me that they donot entertain installation for online purchased products. ...

Sir, two years ago I buy one eureka forbes (Easy clean plus )vaccum cleaner The vaccum cleaner is good but after an year the filter of the vaccum cleaner is damaged and the replacement of filter is needed.first I called customer helpline number they told me to contact service centre . Fine . Then I contact service centre they told me that part is not available on our centre, You should contact customer care. Then I again call customer...