Eureka Forbes Complaints & Reviews

I purchased Aquaguard Magna from Snapdeal and raised a request for installation on 06/12/15. They informed that the technician will contact me within 24 hrs. Since there was no response i followed up thrice so far and am getting the same response each time. There is no way to talk to anyone like a supervisor or manager as well. Very disappointed with this kind of service and I regret to have purchased from Eureka Forbes. The commitment...

I purchase a aqua flow compact water purifier make Eureka Forbes, within the period of free services they provide only two services and after then a three year service agreement was done on march 2015 to Feb 2018 but 9 month have to gone, I have not receive a single service. In the year 2009 a three year service agreement was done but in that period i do not avail a single service in this period the appliance is damage after completion...

Hello, Last year around this time I faced a major issues with the aquaguard service and I ended up writing the below mail to you. After a painful month, somebody came and attended to my complaint. They also suggested to me to buy an AMC as it is more convenient. I, like a fool bought a 3 year AMC. One year later, I am facing the exact same problem with your service. I had lodged a complaint on 5th of Dec[protected] to replace the filter...

Actually my period of amc was over by october 2015 ur service people called continuously to renew disturbing us so renewed it for two yrs they came and changed the filter but wen they went i noticed a peep sound and i called them immediately to come and attend this happened in nov 5th they didnt come as it was raining after deepavli i called them again they said they would come but no. finally the unit stopped completely by november 20 i...

Worst services service center person called me told that they are coming today but they didnt even recieved my called I tired for 15 to 20 Times but they didnt received my call... I have amc for my machine they even dont inform and come for service. ...if not available they didnt come again..worst service... Even thought market leader but not good in service. .I advice go for kent rather than eureka. .....

Dear Sir It was my pleasure when i bought your Green R.O and was very happy to be associated with you .As the time passed the experience of being associated with you gone from bad to worse.But some how again you corrected your self and kicked out the persons or franchise(Franchise Agencies) responsible for dimnishing your image, I again got sigh of releif that atlast organisation woke up from deep sleep.I was happy as u have taken some corrective...

I purchased an Aquaguard Classic UV through their salesman, Shiva ([protected]). After the system was installed, I felt a bad taste in the water. I waited for a few days to see if it subsides. But it only increased. When I called the salesman, he said that he will send someone from the service. After that there was no information. When I tried calling up the service team, they informed me that my number is not registered. I have also not...

Absolutely worthless & useless service by these people. 99% of them don't understand English [Won't even know the spelling of Eureka forbes!!!] The rest 1 % don't understand what is happening. Standard response is your address is "... and we are sorry for the inconvenience". I do not need to hear my address over and over again!!! And I very well know you are not sorry. Useless bunch of most inefficient and incompetent people wasting other...

I have purchased 28th Nov 2015. they have promised to install within a week but nobody turned up. So, I have called their Customer care and registered a service request . They have promised me to install within 2 days..but again nobody turned up. So, atlast I have to register a complaint on the forum....

It is to bring to your notice that Deepasree(Residing in US of Indian Origin) purchased an Aquaguard Magna RO+ UV+ UF Controller for my parents(registered mobile number: 9600xxxxx61) before 1 year. The purchase was made from a sales person Mr. Rajesh(Chennai), who was sent from Eurekaforbes in response to my interest shown online. He has given so many compliments for the product by giving fake promises. But now within a year the tap has...

This is regarding a complaint number [protected]. The machine was not working properly. Output of water was very slow. It took 4-5 hours to fill up 7 liters of water. The serviceman force fully beating up the filters and making the machine work. The machine was making more sound than before. I told him to fix it but he said that the sound would stop after 2-3 days. The sound is still coming and now my machine has started LEAKING. The problem...

Complaint about vacum cleaner not working properly as purchase from Hyderabad. My request id is 84350312. After few days some technician visited and taken the wheel below as not working properly and some accessories. Already 1 month no one visited and lifting my call. The technician name is Mr Ravi Shankar (cell no. [protected])....

Hi team, i have purchased a product from eureka forbes website and a defective product has been delivered. I have reached customer care multiple times, they gave me multiple request numbers and they responded rudely. They said they would replace the product but not return it. But as per the eureka forbes website http://www.Eurekaforbes.Com/return-and-refund-policy, a product can be returned and is eligible for refund. Pls dont fool your...

Transaction id is [protected] Your Customer ID is [protected] Your Order ID is [protected] I have purchased water Purifier on 27th Nov 2015.Product delviered on 28th Nov 2015. From that day, I am continuously calling customer care for installation.But every time I got false promises from customer care executive. Today is 7th Dec 2015, but there is no installation has done. When I asked to take back the product and asked return policy,...

Dear, Sir, Madam, I Have to Complaint about Eureka Forbes service station and delay of work by the service station.In May 2015, I have purchase the Eureka Forbes Dr.Aquaguard Magna UV Water Purifier.After 6 months at the time of serviceing. I have call the call center of the company regarding service of Aquaguard on 16 november 2015 we complaint the registered.Then on 19 November, the Technician visited at our place, but he is not able...

We have purchased REVIVA+ RO model sr. no. [protected] vide invoice no.[protected] Dt: 08.03.2015 from M/s Eureka Forbes Ltd. We had made several complaints regarding for service but the complaint is not attended till date. Our complaint no. is 84467394 Dt:23.11.2015. The taste of water (TDS) is changed and we are helples to drink dirty water. It is requested once again to kindly get our RO purifier serviced. Thanking you, SIFPSA Kanpur Tel...

I sent an SMS on Sunday Dec 29 th, 2015 to Eureka Forbes regarding a complaint about my Aquaguard water filter and received a complaint no. but no one has shown up to resolve the above complaint till today, Dec 4 th. I also called their customer service on Dec 3rd and got a confirmation that it would be taken care by same day evening. I then got a call from local centre's supervisor that he would be sending a technician to fix the problem...

Aquaguard technician came home for service and did service. He collected Rs. 7699 for AMC for 2 years in cash and given duplicate bill copy. Eureka Forbes claiming it's not their bill and no service technician is coming now for service. The technician who did this fraud activity is from the company only. Otherwise he would not have had customer details like phone number, name address etc. The surprising factor is that company is not bothered...

My ro water machine is under AMC dated 26.01.2015 to 26.01.2016 we found problem on 28.11.2015 that tast of the water is not well we inform to the local concern person for servicing, They come and tell us that one parts has to be change which is not covered in AMC if you want we will do the change as well as we will do the AMC also in one month before . I say ok do the needful .After service they take full amount of AMC from my faimily but...

I bought Eureka Forbes Water Filter from Snehanjali at Kandivali-west, Mumbai 400067 on 20th August 2015. However after few weeks flew abroad for approx. 2 months, when came back the water filter was leaking. Called company and engineer came, after checking found out faulty part. Promised that he will fix it following day. When called following day the engineer, he said he has to wait for part. After 4 days we went out of Mumbai, informed...