Eureka Forbes Complaints & Reviews

Hi this Shaheena Lambay and I am very old customer of yours. I have aquasure crystal model. Since 15th Oct 2015 the water purifier is not working and after giving number of complaint to ur customers care there is very POOR response. After a week on 24th Oct the technician came and look into the problem and told us he will come on Monday but still we are waiting for him. Now it is 2 weeks and nobody is bother to response to our complaint....

Eureka Forbes — Missing part ( 2- in 1 multifunction brush / nozzle of trendy Nano multi purpose handy Vacuum cleaner ) 26th of oct 2015 delivered "Eureka Forbes Trendy Nano Vacuum cleaner ( order ID OD[protected] flipkart ).(ser. no. 303484)(invoice no. kol_dan_[protected]) 2 in 1 multifunction brush / nozzle was not in the box. Riad Hosan mail id : [protected]@gmail.com Mobile : [protected]...

I purchesing water purifire of aquaguard RO mashine on 15 oct but upto now nobudy come for installing that mashine then how they giving long services and i purchesing water purifire mashine which is needed water qulity so whome will give qulity water so please return me money .i given money on delivery so please...

Hi, Here I am feeling heartless to express my experience about one of the leading home appliance company, Eureka Forbes. I have bought one water purifier of Eureka Forbes, that is the model Classic on 14th December 2013. I had offered two free service for next one year in which I availed only one at the end of the year, then the aqua guard got serviced after six month that id on January 2015 . At the time of paid service on January...

My Complaint no :- [protected] Worst customer support ever.I'm following for the complaint from last 15 day but there is no action taken by support person. I'm calling every day to their customer case and logged 3-4 complaints but each time they promise for service on next day and no one shows up. I really regret choosing Eureka Forbes....

We called Eureka Forbes for getting our Aquaguard RO serviced. They send some people who were not from Eureka Forbes. They told us that now Aquaguard has outsourced this to franchise members. They replaced the membrane and filters and sold us an AMC for 4000 rupees. The water has not been tasting normal since then. We also notice black substance inside the RO water container. We have been having stomach ailments. On calling Eureka Forbes...

Recently purchased Aqua Sure Shakthi + on 4-Jul-2015, which has a 6 month warranty, within 1 week the filter broke out; post which i had complained and after one month they fixed the problem. Again the same problem of white particles being discharged into the water occurred and till now there is no proper service being offered. I asked for a refund and they said it is not possible as date of purchase has been more than one month. I've written...

Hi, this is my consumer complaint number [protected]. I am tired to calling customer care for installation, they do not turn up. Everytime, I am told it will be done the same day, but nothing happens. Logged a service request on 21st October, and waiting since then. Looks like Eureka forbes does not acknowledge online sale. Ground staff insists on buying from them....

Eureka forbes installed Dr HD Magna on18/10/2015 .today 22/10/2015 after 4 days the product is troubling daily in new manner. Every day creating a new problem. It was blocked very next day then overflowing, again leakage from bottam of the container. I think compny is no more reliable. Because the parts of the products are of substandrd and Chineese Made. Poor service also .inspite of repeated complaints nobody responding. NOTE.- EUREKA...

DIWAKAR SHARMA ‏@diwakarhal Oct 19 @EurekaForbes 10 calls in last 10 days, More than 72 hours passed after web complaint no-[protected] but not a single call from service team 0 retweets 1 favorite Eureka Forbes ‏@EurekaForbes Oct 19 @diwakarhal Inconvenience regretted.We have made a note of your complaint number & our team team will get in touch with you at the earliest. Favorite 1 DIWAKAR SHARMA 10:17 PM - 19 Oct 2015...

We purchased Auagaurd Enhanced UV model in[protected]. From the very second month onwards the water we get is hot water, Once the service person Danesh([protected]) He told us that it is UV coil that is getting heated, He also told that it is not a big issue and serviced it once. Again the same problem started after a month we called for the service in the given number[protected] Karwar region in Karnatake), they told that every body is...

We have purchased Aquaguard Model: AG I-Nova C 5 from Eureka Forbes Ltd. AMC for the same has been obtained from the company and it was last renewed on 21.11.2013 for 3 years upto 21.11.2016. At present it has service complaint and the same has been lodged on 19.09.2015 and thereafter followed up on 25.09.2015, 01.10.2015 and 15.10.2015 on the helpline. I was also given the number of their Supervisor, Mr. Anand, cell No. [protected] by...

I have called customer care number around 10 times from September 5th till date but I haven't received any response. I have completed one year of my service contract till date and no one has come from Eureka for servicing even I was expecting on completion first year you will be replacing my purifier filters but no one came so far from Eureka. so I called customer care number nearly about 10 time still Eureka executive gave me same answer...

I have raised a request regarding my aquaguard is not working on 19th Oct docket no[protected]. But its been more than 48 hours no action taken. Also these ppl are so irresponsible never turned up to convey the progress on this ticket. I called more than 10 times, but simply they provide a simple reply that they r just contactng the concern department. Neither they provide their nodal officer number to whom I can escalte nor giving the office...

Customer ID [protected] They had gave defective machine to us . From the date of purchase I am struggling for 8 months. Now I surrender the machine to eureka forbes chennai viliwakkam branch. But now also the company is not giving any respond to us. Because of my children illness I bought this by credit by my friend. We are in middle class family. I don't know what to do. Complaint no.83495748....

I reside near Mettupalayam (Tamil Nadu). My address D/7, Siunnyvale Enclave,
Kumaran Kundru Village, Mettupalayam/Annur Road, Dist. Coimbatore, 641697.
The service light in the water filter was flickering. Therefore their engineer visited my residence on 9th October, 2015 and stated that the flickering of service light is due to the fact that the water filter has the capacity to purify 6000 litres and thereafter the candles...

I have purchased a DR.aquaguard magna hd ro+uv water purifier online on 14th june 2015.when the service person installed it, the upper cover was not fitted properly.he said that it is a manufacturing defect and the company will replace it.but till date there is no response from the company.we are using eureka forbes product for the last 15 years.this is not expected from a bigger brand like eureka forbes....

Customer code [protected]--- ANIL N T; Model: CLASSIC cONTRACT RECEIPT NO. 24689805 I have taken an AMC for service with Eureka Forbes for my water purifier, which starts from 31.03.2015 till 29.03.2017. It is almost one month since I have started complaining about the water purifier which has stopped functioning. Everytime i complain they used to tell me that the person will approach u soon. I might have called almost 15 times. Till date...

Have contacted 4 to 5 times for getting my 1st free servicing done but no respose from the company. It is more than 15 days from my first service req. None of their facilities ie sms req/ call center/ missed call to certain number and they will call you back is effective. Then their call center is giving some contact no of local vendor and asking you to contact him....

I have bought Eureka forbes water purifier in the year 2013. Its almost 2 years now and for last 2 months i am contineously calling the customer care and logging a call to get the servicing done. Everytime i am calling the customer
care person and asking him to visit my home, but not a single day the
person is turning at my home. Also I have register through SMS 4 times
since last 2 months but no one is turning for the...