Eureka Forbes Complaints & Reviews

I purchased Dr aqua guard magna HD ro+UV [protected] ITEM CODE GWPDDRMRU00000 FOR RS/-17490 cutover I'd [protected], invoice no.[protected] dated 3-9-15, it is leaking, please get it repaired and do it 1st service as early as possible. Yerukalappa Cell.[protected]....

I purchased a product online from eureka forbes website. They gave a faulty product and I applied for return. They took the product on nov 16 but till now money is not credited in my account nor did they call up to enquire about the same. Have had a lot of mental pressure in buying this product. Wish the government bans this company which cheats their customers. I don't know when they will refund the money due to me....

My eurclean xforce vaccume cleaner is only 2 years old it stopped working due to unknown reason but inspite of repeted cmplain in your service they didnot accept my product for repair your service providers address is BADAMBADI CUTTACK ODISHA PIN NO IS 753002...

I very much interest to use your products, also existing customer. Recently one of your sales people is misbehaving and show off his unworthy. on the 25th of this month one of your sales people mr.ravi-[protected] has collected my 11nos of cheques and have placed order no.[protected] for wet and dry vaccum cleaner and informed over phone on 26th November 2015 that I will deliver the product and give the demo. but could not happen But he...

Shifted my home and not able to get hold of installation guys for my Aquagard Green RO in the new area. Customer care guys say "we have noted your details and will escalate your issues with our senior service team and inform them to look into the matter and resolve by today". After 8~10 calls and a mail to "[protected]@eurekaforbes.com" i haven't seen the resolution. Date: 29-Nov-2015 Client: Prasanna Want to return the product and...

Sir, many times call and sms for service. But coming after 15 days. But actually proplem electronic board. But change all filter.more than three days waste.than problem predict on board but board not available. One week waiting many compliments going service customer care but not response.my child already prematurely baby . Fever and cold and many times fits coming. Also my total family suffering from winter season. Because very very irresponsible...

I have purchased Dr Aquaguard Magna RO on 19.11.2015 from your sitewww.eurekaforbes.com in confusion of Dr Aquaguard Magna RO + UV. Product got delivered on 20.11.2015, post which I have called customer care at [protected] they told me to fill online form for cancellation and send one mail to [protected]@eurekaforbes.com & [protected]@eurekaforbes.com . I have fulfilled both the things at same day. Post which I have called multiple...

I had purchased Aquagaurd Compact in 2008. Since then I regularly take AMC for maintenance. This time also I took AMC but unfortunately this year my experience with aquagaurd is too bad. Initially there was very less flow of water and some time it use to stops. After continuously trying the no of service engineer in last month (Nov-15) finally we able to contact him and he came and cleaned the filter but the problem of sudden stopping of...

Dear sir, I want to tell you one problem regarding my magna machine which breakdown from six days and i complained so many times about the tap of machine due to this problem me and my family can't take water from that machine. I called several times to customer care but they didn't give any response. We are facing lots of problems of water and i am taking water from my neighbor's. I again call to customer care and they told me that they...

My customer id is [protected]. I had ordered a Aquasure Nano RO on 11.11.2015 through Eureka Forbes official website and made full online payment. Till date, I have not received the product nor any communication from the company. Upon calling the customer care, no clarity is provided. I am feeling cheated by the company....

I purchase a aquagaurd ro just 2 month back which latest model of company- aqugaurd magna but after a few days its genrates problems like it take 2 and 1|2 hrs to fill the water and wastes more water without fill the tank, its make a hard noise when its working and donot purified water as compny says, so i complain about it and company engineer come to my home and open the machine but can not solve the problems and from that date to till...

I brought the machine (Dr.Aquaguard) on May 2015, I faced so many problems with this machine, and i made a complaint for more than six times, still the problem exist, I need a replacement, please send me a basic model reviva, which is worthy, this is really a money wasting machine.. I am going to stop my cheque from the next month, Customer Name is kanchana and mobile no is [protected], please kindly give me a replacement ASAP..Service...

In short and simple words, would like to pass one massage to all my friends. Pls dont dare to think of buying a eureka forbes product as worst service ever i have seen after sale of the product. Even local RO company will give more service and save money as well. facing issue with in the 15 days of purchasing the same. logged 3 request thru online mode and telephonic mode but no action was taken on any single request. escalated till fourth...

We have got a Green Ro 10 months ago. It was not working from the starting itself and we have not taken even single glass of water. They came for service more than 7 times and it is not working still. Dont you have some right technical person in your team? I spoke to concern sales person and Manager. They are not responding properly and dont have manners to speak with ladies. but when they come for sales, they begged me lot as like a begger...

I have bought Eureka Forbes magna some 4 months ago and I regret about my decision everyday. That product is working terrible and i have been complaining about the same since day one. Someone from company would attend after repeated complaints and they do something temporarily and after one week or so..again same complaint. I am fed up of this customer care who promises permanent solution for our problem and does nothing. Someone please help...

I purchased Dr. Aquaguard Magna UV on 08-Nov-2015 after the Direct Sales executive from Eureka Forbes visited our home. They notified that product installation will happen 1-2 days after product delivery. The Product got delivered on 12-Nov-2015. Since then I have multiple service requests, Complaints however no one is ready to visit and install the product. I did not buy the product to store at home in the box. If this attempt does not...

I need an urgent attention for my Aquaguard Magna. It is giving problem repeatedly. None of Eureka Forbes high authority taking care none of them are responding mail. Call center and Local Service center not providing proper support and after them there is no direct point to escalate. I wrote below Feedback which took long time to resolve http://www.mouthshut.com/review/Eureka-Forbes-Aquaguard-Magna-review-rqporlqlqt Once again I...

Pathetic Customer Support & Customer Service. Had booked the Dr. Aquaguard Magna HD RO on 21st Nov 2015 online. Sales person told the product will be delivered in 1-2 days, but payment confirmation mail says 8 days to deliver a product. So do not trust what they say before buying. T They sent a tracking number of the deliver. The product is in Bangalore and need to deliver to Bangalore. Item booked on 23rd and reached me on 27th Nov 2015...

Service Request[protected] & Complaint Request: [protected]

Pathetic Customer care service and support. Had booked Magna HD RO on 21st Nov 2015.

Customer Support team will tell fresh installation request will be serviced within 24 Hrs. Called them 4 times in a day, they say we will escalate. No action till today. The request is raised on 27th Nov and complaint sent as an SMS on 28th Nov.

For...

I have booked Easy Clean Plus Vacuum Cleaner on toll free no. on 18th instant. The market price is Rs. 2499/- in D'Mart. But EMIBAZAAR charged me 2802/- and opened loan A/c through my HDFC Credit card for rs. 2802/- with EMI of Rs. 467/- for 6 months. And till today I have not received the product and hence I want to cancel the Order under PROTEST. How without confirmation from Credit card holder Bank opened Loan A/c? And why should I...