Eureka Forbes Complaints & Reviews

Dear Sir, This is to bring in to your kind knowledge that I have purchased one domestic fire extinguisher through your sales person Mr Satish Malviya and Mr Saheb Ali (Bhopal) on 11th July 2015 through cheque no. 339119 Punjab and Sind Bank dated 11 July 2015 of Rs 2700/-, which has been cleared from our bank on 20th July 2015. I have been assured by your sales team that I will get its invoice copy within 15 days after the clearance...

I had bought a product of this company i.e a vacuum cleaner and an aqua guard.At the time of purchasing it, i was offered Lifetime Free Servicing along with the purchase of aqua guard and vacuum cleaner.Now, when I asked for it, they say that its valid only if you take the product to the shop. My vacuum cleaners switch buttons were n"t working at all. A bit angry, still i took it to the shop. Now again a surprise.the company people replied...

I purchased aquaguard geneus water purified on 4 september, 2015 for rs. 20800/ - from aditya vision, kulharia complex, ashok rajpath, patna - 4. The product was delivered to my home and next morning the engineers came to set it up. When the engineer unpacked the machine, we found that the body of the machine was scratched at black portions. I asked aditya vision to replace the machine same time over mobile but the refused saying that the...

We have been using Aquasure Xpert ( RO+UV+ UF with TDS regulated) since Oct-2013. I had reported Eureka Forbes multiple time on quality of water and also for excessive noise being generated by the instrument.

3-4 months back I had shown the technician Aquasure Xpert water quality was very poor. The reading was 140 PPM reading from TDS tester, the direct tap/overhead tank reading was around 150ppm. Then technician changed the...

My address is House No. 320 B, Sector 51/A, Chandigarh - 160047. A water purifier Model Magma UV was bought in the name of Indrani Bagchi Mobile No. [protected] which has been changed to [protected]. The set was bought on 9th July and since then within 4 months, it had stopped working 4 times. We want to get the defective set changed. I have lodged a complain about 5 minutes before. We are facing serious problems due the your water purifier....

I am Pradeep Mhatre brought a purifier before 45 days from Miss .Shilpa Deodhar a repsrestative of EFL, From Pen, Dist Raigad, maharashtra . I am requesting her to send a team fro installarion from last fitten days But she is neither receving calls & not sending the team for installtion .Seeking help . Regards Pradeep Mhatre, [protected]...

We have bought Magma UV water purifier on 9th July 2015. Since then within 4 months, the purifier suddenly stopped working 4 times. When ever we contact through toll free no., we are told that it would take 48 hours. Toady i.e. 30th Oct same problem occurred and since it is the issue of drinking water, for any health related problem of ours M/s Eureka Forbes Ltd will be responsible.

We were also informed by the service engineer...

I have complaints once before for the same issue on 6th Oct 2015. Then the company replied on that on 7th Oct 2015 regarding my contact details. But I think they didn't saw my reply for contact details.

Here is the link to my previous complaint:

https://www.consumercomplaints.in/eureka-forbes-not-having-euroclean-ace-vacuum-...⇄

Here are my contact details:br...

I purchased a vaccum cleaner on 15/10/2015 against payment given through debit card. I was assured that product will be delivered in 7 days time. Till now it is not been delivered.14 days passed. No response for my calls and mails to them. I infomed them to cancel my order and asked to refund my money. I am very much worried and totally disappointed to see their behaviour and irresponsible in transaction to a customer. I wld be thankful...

I ordered an Aquaguard online. While the device was delivered within two days, the installation has not been done for the past 10 working days. I have been calling their customer service team and all they do is "i will forward your request". No one replies on the email provided by the company The web chat service does not work either. The customer service promises that they will call me back but they don't. I need them to either refund...

Dear Sir, I have forgotten my ATM Secret Pin number, kindly allot me new secret pin number My Account No. [protected] My CIF No. [protected] Indian Bank, Ethiraj Salai Branch, Chennai, Tamil Nadu. ATM No. [protected] Mobile No. [protected] Kindly send me new pin no. to my e-mail ID/Mobile at the earliest. Yours faithfully, M.JAHUFAR SHADIQUE...

My aquaguard nova water purifier is not working for a long time. My customer code is [protected]. Amc contract reciept no.[protected]. I have complaint many time to the service centre in bareilly up.I have even logged the complaint on their request no. Various complaint no. Are complaint no.[protected] dated 19-6-15 complaint no.[protected] dated 20-8-15 complaint no.[protected] dated 17-9-15 complaint no.[protected] dated 19-9-15 complaint...

Dear Team, My Customer Code is [protected]. I have signed and paid for 2 years AMC and the same is valid till 22/11/2015. Accoring to the AMC they need to takecare of the service issues for my Water Purifier and also should replace the Carbon Refill once in a year and effectively 2 carbon refills need to be provided. Till date only one Carbon Refill has been replaced. Recently we raised a service request and the service executive came...

Hi

I would like to bring to your immediate notice the improper service and arrogant attitude of your personnel in repairing my Aqua guard Sensa Blue G RO Model.

My aqua guard filter stopped working and we raised a complain in the last week of Sep'15
A person named Vilas came to my house and then identified that the adaptor was having a problem. When he was asked to rectify the same, he was not co-operating...

Hi this Shaheena Lambay and I am very old customer of yours. I have aquasure crystal model. Since 15th Oct 2015 the water purifier is not working and after giving number of complaint to ur customers care there is very POOR response. After a week on 24th Oct the technician came and look into the problem and told us he will come on Monday but still we are waiting for him. Now it is 2 weeks and nobody is bother to response to our complaint....

Eureka Forbes — Missing part ( 2- in 1 multifunction brush / nozzle of trendy Nano multi purpose handy Vacuum cleaner ) 26th of oct 2015 delivered "Eureka Forbes Trendy Nano Vacuum cleaner ( order ID OD[protected] flipkart ).(ser. no. 303484)(invoice no. kol_dan_[protected]) 2 in 1 multifunction brush / nozzle was not in the box. Riad Hosan mail id : [protected]@gmail.com Mobile : [protected]...

I purchesing water purifire of aquaguard RO mashine on 15 oct but upto now nobudy come for installing that mashine then how they giving long services and i purchesing water purifire mashine which is needed water qulity so whome will give qulity water so please return me money .i given money on delivery so please...

Hi, Here I am feeling heartless to express my experience about one of the leading home appliance company, Eureka Forbes. I have bought one water purifier of Eureka Forbes, that is the model Classic on 14th December 2013. I had offered two free service for next one year in which I availed only one at the end of the year, then the aqua guard got serviced after six month that id on January 2015 . At the time of paid service on January...

My Complaint no :- [protected] Worst customer support ever.I'm following for the complaint from last 15 day but there is no action taken by support person. I'm calling every day to their customer case and logged 3-4 complaints but each time they promise for service on next day and no one shows up. I really regret choosing Eureka Forbes....

We called Eureka Forbes for getting our Aquaguard RO serviced. They send some people who were not from Eureka Forbes. They told us that now Aquaguard has outsourced this to franchise members. They replaced the membrane and filters and sold us an AMC for 4000 rupees. The water has not been tasting normal since then. We also notice black substance inside the RO water container. We have been having stomach ailments. On calling Eureka Forbes...