Eureka Forbes Complaints & Reviews

I purchased this product on 2 -Oct-2015 when machine is installed, there is water leakeaj i raised complent in call center but still no technisian turn up.. still waiting for same .every time call call center they give same answer wait for one day.. etc .....

I lodged complaint of Vacuum Cleaner (Dry & Wet) not working with local franchisee @Rajahmundry ( A.P) on 12/10/2015. So far no technician is deputed. Service at Rajahmundry centre has become annoying as the franchisee does not care much of complaints. Last three services for vacuum cleaner, and a few services for our Aqua guard were carried out after reporting here. Bad service indeed....

From : N. Shyam Kumar Customer Code : [protected] Complaint No : 83875605 We had registered a complaint on 12th morning and no one has come to service the Water Purifier in the past 4 days. The unit has been constantly giving trouble in terms of overflow and now the quality of water also has deteriorated. This complaint has been a recurring one and in the past 3-4 months it has been attended but remained unresolved. The unit constantly...

Customer id no. is [protected] Aquaguard [protected] This is with regards to the purchase of Aquaguard – Dr. Compact order form regd. No.[protected] date 14.09.2015. Complaint no.83670936/29.09.2015 for leakage. The technician who visited said that here is a fault in the machine part which causes the leakage. There after no one has attended to the machine and we are unable to use the machine purchased so recently, inspite of raising...

Dear sir/mam,
One day Eureka agent come to my house at 5 PM for canvas. I dont want this product now, If I want call back you. he not go from ny house . He said that sir you fill up form, if you dont want call me sir I am not forward your application. After two hours I called to agent for cancellation request. My request agreed by the agent and He said that i returned your cheque an early. Furher I also compliant to customer care...

I have raised multiple complain from past 7 days to Euraforbes customer care regarding servicing of my Aquagaurd but nothing has been done so far. I tried to escalate on website but it's refusing by giving error "it's not a valid ticket number". Either eurekaforbes customer care is inefficient and useless or else their eco system is in big mess. Please help me out here resolving my request. Details are below Activity no.[protected] and...

Don't purchase. Eureka agent come to house at 5 PM. He didn't go and give more speak about His product. He not go from house. I dont want thiės product. If I want call back. But he said that sir you fill up form if you don't want can. After two hours I called to agent for cancellation request. My request agreed. He said that i returned your cheque. Furher I also compliant to customer care of chennai for cancellation . Eureka...

I purchased Aquaguard NOVA 13 years back. I was happy with the required services provided by the company. Three Months back, I felt like the purifeir needs routine servicing and hence I called up for the service.The so called gentlemen a sales men appeared with all his skills convinced me to buy the new Magna UV water purifier. I purchased it. The purifier stopped functioning on 27/09/2015.
I registered the complaint but quite astonishing...

My water purifier was not working properly . I online registered a complain on 30.09.2015 about it and received a massage with the contents that request no. is [protected] and cust-id is [protected] . I also approached several times eurekaforbes helpline no.[protected] which was not responded.My problem still remain as it is and nothing has been done by the company till now....

Name - shailesh customer id - [protected] last 5 days every day has not passed by without cursing myself for buying a eureka forbes water purifier unfortunately i paid for a 2 year service contract ( Rs 7480) and my miseries started from there till this day no one has bothered to attend or service our machine properly in normal case candles are changed every 6 months and it is more than 10 months now . this is not new as the same...

Name; razik ali
Inv. No. [protected]
Order no.[protected]
Customer id [protected]
Address: e - 97  e block  mmda colony 
             &n...⇄ arumbakkam  chennai - 106
Phone :  [protected]/[protected].
E - mail : [protected]@gmail.com
             &n...⇄gmail.com.br...

Dear Sir, We bought Dr. Aquaguard Magna HD RO on 28.09.2015. within 4 days of installing it, the water started to leak out from the machine & a horrible sound coming from it. Even after they send a person to rectify it, it has not changed. Please replace the defective purifier immediately or return me my money back. Regards, Rajesh [protected]...

Product purchased on 29 sep 2015 and delivered on 3rd October 2015.

I raised request for installation daily to sales representative, Customer care in the number[protected].

they give lot of reason to not to take the complaint. either machine is slow we will call back or the complaint will be sms to ur mobile. I wounder is the machines are slow for past 10 days.

at last on 14th, i insisted the...

I have purchased Magna water purifier from eureka forbs in the month of february 2015 for Rs.17, 490-00.My customer id [protected], DC No.24992110 and Order No.[protected], dt.6-2-15. The product No. GWPDMGNRU00000, [protected]. Since then it was hardly worked continuously for not morethan 30 days. Water is not getting filtered though the machine is consuming water and electricity. The service technicins visited and cleaned the filters...

I have purchased magna HD water purifier 4 months and stops working now.They are not servicing also.Their customer care is very bad.I called them multiple times. Everytime they are asking product details and postal address but no one is attending issue....

We had bought Dr. Aquaguard Geneus+ 3 months ago, it never worked - I have tried to call your customer service - which by the way is pathetic (understated) - they keep saying someone will call next morning and nothing happens, as after 90 days of follow up's and chasing you guys and sending numerous emails to you and your teams right from customer service to CEO - no one cared to reply! to add to the frustration your team in customer service...

I have bought the Aqua Sure RO plus UV about four months back. Before the same I was using Kent RO which was far better than this. While purchasing your product I thought that I have bought the best one but I guess I have done the biggest mistake of my life. Reasons are as below: 1. Installation of the product was not done my the company but by the shopkeeper himself. 2. In just months of time the tap got broken and no body...

My 9 month old Geneus Aqua Guard has brown particles in the water. It was serviced in July. I registered a complaint (#[protected] on 7.10.15 and after 5 days and over 6 calls to your customer care, no one has bothered to call me or rectify my problem!!! What must I do to get drinking water back again!!! I am really shocked at your service...

Hello I have complained about my Green RO which i am using at residence, complain no 83858240 made on 10.10.15 at 10:00 am, after many request to your Dimple services one of executive visited to my residence without opening side cover he claimed that you need to changed the filters. which i denied to change because one of the executive from EF has changed all the filters including membrane for which i have paid money in the month of june...

Eureka Forbes is not trustworthy company. Many issues with after sales service. Please do not go for any products or service contracts of this company. I have a 2 yrs. service contract with Eureka for my Green RO water purifier. My last servicing is pending since 1.5 month. After logging proper complaints also the person(mob #[protected]) from Ryan/Rai Enterprises, Mundhwa, Pune is not coming. My registered mobile # is [protected]. Don't know...