Eureka Forbes Complaints & Reviews

I had taken two years contract from Eureka forbes service center in Bharuch in 2014, sept but during this service contract period of one year only two services had been provided and after several followup also no technician were sent for filter replacement and also for regular service. I had also talked to local representative from eurekaforbes but no satisfactroy answer was given. i am not expecting this type of service from eureka forbes. Please...

Respected Sir, I have purchased one water purifier from Eureka Forbes - Aqua Sure Shakti on 19 th )June. It worked for two months hardly and started leaking. I called at customer care, registered my contact number and address. They sent one engineer who dint do anything and just reassembled and went. I complaint again, and I was given a complaint number[protected].I have been suffering for two months almost, calling them again and again...

Customer ID : [protected] email : [protected]@jainasafe.com I have bought Dr. Magna Aquaguard direct from the company sales team since the time of purchase i have faced problem with the service and installation of filter. I am continuously making complaints through sms and calls at their call center, but i amazed to hear same response every time i made calls and have false promises of attending the complaint within 24 hours but till date after...

CustomerID [protected] Complaint 93011072 raised on Oct 1st, 2015 This is the bring to your notice that we have received a faulty Aquaguard Eterniti product twice from Eureka Forbes. We have raised a complaint already with Eureka Forbes. Getting improper response but no action for initiation of Refund as the policy states that "30 No Questions Asked refund" .. But till now we are only getting questions but no refund unfortunately . Please...

Its purchased two months back aqua booster machine but its not in working condition, continue follow with sales executive and service agency but no response till date, they are just passing from one hand to another hand but no replied . please help me on this scenario, I continues raised the complaints to service number but still no reply and also they closed the call without solved the issue ....

Respected Sir,

I am RAJIMOL A Customer ID – [protected] . We have purchased your Dr Aqua guard Magna UV system on[protected]. One of your sales man Saddam Hussin (code no. 9092256) came to our residence and convinced us that, UV system will suit to us and no need for RO system.
After 2 days o[censored]se we came to know that the purification is not satisfactory which is evident by the yellow colour of cooked rice...

I had purchased Eureka forbes Aquaflo DX New water purifier three weeks back (Serial no: [protected]). I was committed free installation of the unit when I purchased the same from Vijay Sales Thane. When the company representative came to install the unit, he was was not fully equipped to install the same and left without installing the water purifier. I had to get my own plumber complete the installation of water purifier, which started...

I am trying to get services for RO since august and for that 5-6 times i have complaint but never technician come to my door for resolve my problems.Finaly my RO has stopped working since last15 days but company dont want to understand our problems. Whenever i try to talk with their senior excutive on call all the excutive refuse to transfer the call to their senior. They alwas say that my senior will not talk to customers...

I have registered a complaint for Aqua Sure Elagant R.O dated 05/10/15 from my registerd mobile # [protected]. Till date no body has even bothered to call / vist & resolve the problem. I called up for reminder on 9th Oct also & 2 times today on 10th Oct also. But No Resolution till now. We are unable to drink water since last 1 week. This is the type of Service Eureka Forbes is providing. Today on Toll free number one of your...

The 1st complain about water dripping from several points from the filter was made on 2nd October 2015. After that a tecnician from the company had attended and explained that there is a faulty part which needs to be replaced. According to him this part is not available now and will be replaced as it comes to them. After that there is no response from them and when I again contacted their call centre on 8th October 2015, I am amazed to...

I have made a full payment on 27/09/2015 to purchase a water purifier till today the product not delivered and not getting a proper response from customer care also, I feel that I have been cheated by Eureka Forbes company . I also sent a below mail from my gmail id [protected]@gmail.com to [protected]@eurekaforbes.com on 06/10/2015 but till today they have not reverted, find the below mail which I was sent to them to cancel the order....

Hi Eureka Team, I have been purchased Eureka Vacuum Cleaner on 29th june, delivered on 3rd July. I am not satisfied with performance of Product and cancelled product on July 5th. Cancelation team(Pune) was telling story like product was cancelled and Hyderabad Customer Care Team was telling story like Open Status. No One has responded properly. I am keeping sending mails/calling customer care, no response Please find details Customer...

I have an aquaguard reviva for 4 years now. horrible service backup for the product. sales and amc renewal team is prompt & excellent. worst part started once amc is signed they hardly have come on a regular basis as per contract. once in four years o[censored]se and regular amc i have called for a complaint of water leakage and was promised to be attended in 24 hrs. now i have complained on[protected] and today on[protected] and every day in-between...

I complained on 21 sept 15 after much pursuation 1 day a tecnician came but was more interested in renewing the contract which was 1 month more to come for expiry after that no response.Customer care very irresponsible, email not working.What to do ?...

My AquaGuard of eureka forbes is not serviced well. IIL famed or fraud service Protocol. On 29/09/2015 My Aqua guard stopped working I contacted to service centre from then even today also, having complaint no:[protected] and registering comlaint no.83735214, 83794417, etc. Having Contaract Reciept (no.[protected]and having validation till 27/09/16. It is a shamefull to the company who is large enough to serve his customers. On humble...

This is supposed to be a Shapoorji Pallonji company and its one big nonsense team. From road shows to direct home selling they do everything to sell and product and for sure vanish to think air once done. Service ?? does that exists at all, none turns up, even if they do so, their only interest is to again sell an AMC which is a mess. No body knows how to reach any of their service point to get some spares, and if you reach so, most...

I raised a complaint (Complaint#[protected] on 18 Sep 2015 about a problem with my water filter. The technician attended on 19 Sep and said there is a part to be replaced. After that nobody called even after calling the call center everyday. Today (07 Oct), I came to realize that the aqua guard closed the incident without any resolution and forced to open a new complaint. This is one of the worst customer support that you can expect even after...

I bought Euroclean ACE Vacuum Cleaner akmost 8 years ago. Since I don't use the vacuum cleaner extensively, the paper / dust bags provided with the product lasted this much long, but now I have no paper bags. So I went to their branch office (Address: 25 /26 RAGHUVEER NAGAR, OPP. ST. FRANCIS SCHOOL, JALNA ROAD, AURANGABAD) almost a month ago to get those. But they told me the bags had been ordered and will be available within a week. Then...

I am Hitesh Talukdar from Garia, South Kolkata. I have purchased an Aquaguard Enhance UV+UF water purifier from M/s Khosla Electronics Pvt Ltd., Garia, Kolkata (WB) on 14-Sep-2015 and subsequently delivered on 16-Sep-2015. Due to the bad taste since early days we use to avoid the Kolkata Municipal Corporation’s supplied water in our apartment and we started purchasing packaged drinking water. But recently we made our mind to buy a good...

Im John from Chennai We bought new machine August 2015 the machine name is Dr. Aquaguard Water Purifiers Magna HD RO+UV it dint even work for a week and we felt the water is not good we called few times to the sales person and the person who installed the Machine both gave lame excuses to come to our house to check teh quality of water and we called one of my friend and request to check the water quality. shockingly he told us the input and...