Eureka Forbes Complaints & Reviews

I brought a AquaSure Water Purifier and condition is that after 145ltr. water purifying it has required a new kit for water purifying. so I called their service helpline no.[protected] and they give me a complain no, which is 82439141 but I am not get any services from Eureka Forbes end.I am calling several times every times they give me a complain no. and told me that you will got service with in 2 to 3 days.But I am not got any services...

I, utpal samanta purchased a aqua-guard neo model :AG Neo on 06/11/2014 but till now no cash memo hasbeen sent nor any servicing has given by your side. css name: Niladri Adhikary code no :9078258 pls do the needfull as early as possible....

Sir, I have a Eureka Forbes make water purifier COMPACT model, which is under AMC with M/s Shripati Services, Bilaspur w.e.f. 23.10.2013 to 22.10.2015 vide SAP No. [protected]. On 26.10.2013, the representative of the service centre told me to provide a SOFTENER to prevent out coming of calcium from the purified water. Accordingly, they provided the same in lieu of Rs. 2200/- on date 26.10.2013. In spite of providing the SOFTENER, calcium...

I have purchased one Aquaguard water purifier on 1st oct 2014.I contacted repeatedly to your customer care centre for free service.Which is as per contact.They never turned up to do the free service. You may do the needfull in this matter....

Sir, I have Aquaguard Verve water Purifier at my home in Mumbai. For it I have paid AMC charges for two years service contract to Eureka Forbes. Service contract ends on 19th August 2016. It is more than a year since Eureka Forbes changed Carbon and filter in machine. So I have been calling them on their customer care number[protected] for last one month, but no one has come for servicing and Carbon filter change yet. Last I called on...

The Eureka Forbes Integra-7 that we have in Bangalore, has a 2 year pre-paid AMC. a little over 3 weeks ago the speed of filtering reduced progressively and fully stopped 0n 20th Sept. 2015. We finally managed to file a telephonic complaint and obtained Complaint No. 83628122 on 26 Sept, 2015 and we were assured that the problem would be attended to within 24 hours. However despite repeated reminders everyday, we have only received assurance...

Got a call frm sec 3 rohini..lady named kumud or komal said servicing is free bt nt informd abt filtrs wil be chargeable..wen i said her why she didnt inform my mom, she shouted on me n said y the hel i bought eureka forbes thn..ths s wat ur customer satisfaction is? I made mistak dat i bought it..i[censored] guys rely beliv in cust satsfaction thn take action against the centr although i go in print media n social sites nt to buy ur ro..pathetic...

We are facing severe discomfort with the product and the service team of Eureka forbes. We have raised a complaint for close to a week now and have ended up speaking to the customer help team over five times, between 23rd September to 04th October, but haven't received a closure to our complaint yet. I am compelled to point out the utmost unprofessional approach rendered by the service team. On every complaint call our complaint no. is cited...

I had lodged a complaint regarding d servicing of my aqua guard on 23 rd September 2015. The company sent an agent the very next. He did the servicing and told to check. But as there was no water supply i could not check the same. Later that, after i got water supply, i checked the machine. To my surprise the jar was completely broken. This wasnt the scenario before he came. He was fidgeting with the jar. But i thought it was routine. And...

I would like to highlight a case of forgery happened with me in the name of Eureka Forbes Routine Service Checkup that was conducted by one person named Sandeep (Mahakali Andheri East) on Sunday 20th September 2015 He visited my home stating that it is a routine service checkup & will tell you if your Aquaguard is working properly or not. Though My Aquaguard was running perfectly fine we allowed him since its rainy days so better be sure He...

This grievance is regarding service contract # 24538113 dated 27/12 /2014 valid till 26/12/2016 made by my son with EUREKA FORBES for servicing RO, their Product / model AG pro plus RO. A sum of rupees7430/+ was paid for the said contract. However company is not honouring the contract. I donot know whom to report/ approach. Will some one please help & forward it to concerning person. [My son has been deputed to a place outside India by his...

This grievance is regarding service contract # 24538113 dated 27/12 /2014 valid till 26/12/2016 made by my son with EUREKA FORBES for servicing RO, their Product / model AG pro plus RO. A sum of rupees7430/+ was paid for the said contract. However company is not honouring the contract. I donot know whom to report/ approach. Will some one please help & forward it to concerning person. [My son has been deputed to a place outside India by his...

Customer code [protected] we take a amc dated 6- 9-2014 for two years for amc our classic aquagaurdvidereciept dated[protected] receipt no.10 Rs 2600 for two years service but company not provide proper service please take matter our address hit lal mdh 5/18 sector h jankipuram lucknow mobile no [protected]...

I am a regular customer of Eureka Forbes since approx. 15 years and I regularly purchase AMC for my water purfer. Currently my Contract No is[protected] dated 11/10/2013 for the period 11/10/2013 to 10/10/2015. My registered mobile no. is [protected] in the name of RAJEEV NARULA R/O 94, CHURCH STREET, MEERUT CANTT- PIN 250001. earlier we use to get the service from the Surya Nagar service centre but since more than 1 year that service centre...

Registered complaint ref no. 83691109 Dt of complaint 27 sep Was confirmed will be attended in 24h Till DT ie 96 H passes bit complaint not attended One Mr Parameshwar Patil tele no. [protected] rang to confirm arr of tech on 01 Oct bit no one turned up... No concern for speed of attending to complaint s besides time of customers is at mo respect......

Dear CEO, This our third water purifier we have purchased from your company, 1st was a simple purifier 2nd was Aqua Flow 3rd your top of the line product GENEUS WP purchased on 22nd Oct'2014. First I would like to bring to your notice that your company is giving franchise for providing services and I think you don't keep track of them. They just come to us when AMC is due and do not come during the year to provide the service....

Dear CEO, This our third water purifier we have purchased from your company, 1st was a simple purifier 2nd was Aqua Flow 3rd your top of the line product GENEUS WP purchased on 22nd Oct'2014. First I would like to bring to your notice that your company is giving franchise for providing services and I think you don't keep track of them. They just come to us when AMC is due and do not come during the year to provide the service....

I have raise Service Request No 83231677 on 31st Aug 2015 for servicing the product which is under warranty. The request is still open and every time I call in service no [protected] I get false commitment that engineer will visit asap. Its more than 2 months now and with same status. Request body don't go for Eureka Forbes product. As company don't bother to look into 2 months long pending request. Don't wast your money by investing...

Hello, It's regarding my Auaguard Magna HD RO+UV, I am using this product last 1yrs 3 month. My experience is very bad with your company, product and service. Till now I understood that your sales person reaches quickly, service person never come on time and don't take care of customer's pain. After this product was delivered, installation took 7 days, but my warranty started since the day product was delivered by courier. This is first...

Myself Dr.Nutan patil, purchased two Aqua sure on[protected] from thane ShriJi shop.for few months we get clear water. but after that we continuously getting impure water with impurity at the bottom of water container. we complaint for that. after so many times your person come for 1st servicing. he also notice that water container was with impurity. he cleans filter and assures for good service. but even that we observed impure water. now...