Eureka Forbes Complaints & Reviews

As mentioned to the above subject i contacted the customer care many times but they are not responding properly they are just escaping.. please help e in this regard.. they told that free gift wil come within 45 days.. but already had more than 50days.. if i asked now they are not telling anythig properly...

1. Reference Eureka Forbes Contract Receipt No. 10 of bill number 23870026 dated 31 July 2014 against R.O E Green. 2. Contract was effective with effect from 31 July 2014 to 30 Jul 2015 for which an amount of Rs 4230/- (Rupees four thousand two hundred thirty only) was paid through HDFC Bank Cheque number 516683 dated 31 Jul 2014 by the complainant Col Varinder Singh, 14-B Parade Ground Road Pune Camp Pune 411001. 3. Pertinent to mention...

I Dr shadab Alam purchased your magna water purifier in march 2015, installed at metro health care 632 rang mahal darya ganj Delhi system is not working I have complaint many times this is the season of dengue and other fevers patient r suffering kindly take urgant attentintion in this regard and send staff for service your executives are assuring last 15 days but so far no any action has been taken pH.[protected]...

This complaint is regarding Aquaguard which has not been working properly since the day it is installed. We complained about it last month, the technician came and solved the issue. But the filter stopped working on 29th August and we complained on 30th about the same. The customer care representative said that the technician will come within 48 hours till date no response from your side. Now, we want you take your product back and...

I am complaining almost every alternate day for repair of water purifier, since last 25 days, to Eurohelpline. My water purifier is under warranty period. No one is coming to repair and if I am asking about the earlier complain number, person from customer care is saying it resolved but reality is; no body is coming for repair....

I am occuring a lot of problem because of eureka forbes they are not listeing are complaint and not taking any action against it that is kunal enterprises jodhpur the service is very poor and all the terms and conditon done by the company at the purchase time are 100% liar i request to the top manager of it to take the immediate action against my complaint otherwise i would go to consumer court if the action would not be taken with in five...

I purchased the Green RO on April 18th (18.04.2015 )online Inv, No: [protected], Order No:[protected] the machine took 2 months for delivering at my place and one 1 month for the installation guy to come, The installation guy told me that its a wrong machine that is sold to you buy the sales guy and he would get it replaced in 3 to 4 days time, But i have never heard from him again neither have i got any replacement, I logged...

We purchased an Aquaguard RO, REVIVA TOTAL model in 2010 & made AMC since inception.The Flush Knob is not working from mid August'15.The servicing technician advised me to use the Purifier without flushing.We r worried about the Quality of Filtered Water.Wrote to Customer care on 21.8.15 to confirm use without flushing.Till date ur concern was not replied.Details asked also furnished on 26.8.15.As it is regarding Quality of water we r drinking,...

Aqua guard compact m/c is out of order from 28/08/2015.I have made repeated ph call[protected]complaining about this on 28/08/2015, 30/08/2015, 01/09/2015, 03/09/2015, 04/09/2015. I have a three year service contract from 24/10/2013 to 23/10/2016. But all in vain. Each day I have to buy mineral water for surviving.This is the worst service I have ever got....

I have a service contract of 2 years with Eureka Forbes (Eurosmile) for my Aquaguard Water Purifier. It stopped working on 23rd August. I filed a complaint on 24th August at their customer care and i was told that technician will resolve the problem in 2 days. I waited for 3 days but nobody turned up nor i got a call from any one. Then i called a technician who had made this contract. His name is Narhare. He said he is on sick leave and will...

On 16/08/2015 .our water purifier (AQUASURE from AQUAGUARD) had stopped working due to damage of internal circuits . we have just placed a complaint on it . the next day they just attended the complaint. And told us the problem was with internal circuit so circuit should be replaced with a new one . From then inspite of several phone calls from us they are not even bordered to replace it and today (5/09/2015) it's almost 20 days happened...

I had booked a service for my RO on 23rd Aug. But no one every turned up to fulfill the request. The company provides a link to escalate the issue - http://www.eurekaforbes.com/Product/Escalate-Your-Service-Request But the link doesnt take valid service request no. It simply says invalid request No. on valid inputs. I emailed my request to the customercare team - [protected]@eurekaforbes.co.in, [protected]@eurekaforbes.co.in, [protected]@eurekaforbes.co.in....

We bought a Aqua Duo RO+UV water purifier in July 2013 for about Rs 18, 000 and after about 8 months, we started noticing algae (fungus) formation every 5-8 days. It has been complained atleast 6 times and only answer they give is to cover it with sunlight protection. Even this is tried and does not help. So we have to drink fungus water each time and can pose health risk. It has also be shown to technician multiple times. Service...

I received a defective Vaccum Cleaner from Snapdeal selled by Eureka Forbes. I called up customer care multiple times to come and review the product and also provide a demo. However, they kept saying the Service person will visit my place and provide the demo in 24 hours. Complain Number for reference: 92764034 However, it is been 2 days now and no one has turned to deliver the service....

Dear All, The said brand is fake and not advisable. They are not even ready to provide any spare for their products. I raised a request in their website and not even contacted me yet regarding this concern. They are just sending mails to close the matter without any solution or not even interested in discussion or understand the problem. Am attached their mail copy for your info and action....

Sir I have applied many time complaint out of order Aquagard RO on this complaint customer phone number-[protected]. My complaint have 25 days old. your executive Mr.Ashrafali also seen this out of order Aquagard RO. But my ro not repair till date. kindly as soon as posible repair my Aquagard RO. I have contract with EUREKA FORBES invoice cum receipt[protected]on dated[protected]...

Dear sir I have aguaguard RO enhance I extended my AMC last year At the time of amc the cartridges were changed and a sticker of next due service was pasted on the machine, which was scheduled in april 2015. Since then neither query nor service from the company i reveived Almost after 4 months of due date i m writing Do the needful I think the service policy of company is limited up to money not for the consumer satisfaction. Jagdish...

I have purchased aquagaurd Magna HD RO+UV water purifier last december. we are a small family and usage of water is not high. in this 10 months we have made service requests 4 times and they have taken the purifier to their place for repair and done. Every time we do repair, with in one or two months again it is stopping worked. I am not sure it is the problem of this piece or this model or EUREKA Forbs itself. Since it is in AMC, i am getting...

I have made multiple requests for repairing and servicing of my dead Water purifier (Model Enhance UV) to Eureka Forbes, the last complaint ID being 83191024 and the customer representative had promised me each time that someone will attend to it within 2 working days. However no one has bothered to do the repair and once when the service engineer did actually come, he declared the said electrical parts are not available and then I never...

I have been having an issue with my Aquaguard Integra 7 for the past one month now. The aquagaurd is leaking and unfortunately no technicians have been able to rectify the problem. They have made the leakage worst now. It is now leaking from all possible parts. The complaint numbers and dates are given below. On 8th June[protected], 10th June[protected], 19th June[protected], 22nd June[protected], 27th June[protected]. The technicians had...