Eureka Forbes Complaints & Reviews

I had placed an order for Trendy Wet and Dry Vacum Cleaner through Amazon ..Order No.[protected] amounting to Rs. 7, 999.00 which was delivered on April 30.2015. as stated in the owner mannual it was supposed to be a Wet and Dry vacum cleaner..unfortunately there is no accessory for the wet cleaner. and the water is not sucked in and in for more work the water is left in puddles on the floor.On reporting the matter on eureka forbes...

I had purchased eurekaforbes air purifier on 27 august and got delivered on 28 august
Full time machine shows dust level r high its not doing wasre of money
Acc to terms and condition if i buy online and pay them full money online i get 30days refund gurantee after from 2september i m calling them for refund there r not providing any solution i just get reply that we will contact u in 24 hrs but no one replys...

I bought a vacuum cleaner (Eureka Forbes EC health pro Vacuum Cleaner with UV sanitizer) on 03/06/2015 from Ice Skating Rink. It stopped working after 45 days of purchase and on informing the company they sent a man after 15 days who checked and said that the VC was beyond repair and they would have to replace it. However, till date (about 25 days from the date the company sent the man) I have not received any phone call from them. When I...

I had lodged a complaint regarding repair of Aquaguard which was attended after ten days after escalating the service request at least five times since 11 Aug 15. The machine was finally repaired and an amount of Rs 2050 was paid for changing the PCB. However just after five days the problem cropped up again and since then no service person is attending the complaint on the pretext that the spare part is not available. In spite of lodging...

During the 3 rd week of August your collagues visited Electronic City Phase 1 area and provided Free demo for Vacuum Cleaner. I was very much satisfied with the explanation provided by your sfatt and immediately I book the order by paying Rs.1000 as token advance. But due to some personal reason I force to withdraw order and immediately I called up the representative about the same and ask for the refund. He promised to pay on the next day...

Dear Sir We had registered complaint regarding aquaguard UV+ model. The machine is under warranty. Complaint no. is 83423931. Service Engineer visited on 13.09.2015 for attending the complaint. He removed two part 1. Ultra filter Cartridge and 2. post Silver activated carbon Cartridge citing the reason that these parts are not necessary and company has stopped providing these parts and the problem to the machine was because of these...

Bought riviva ro on 12/06/2015 and today is 13/09/2015 still not received any kind of papers related to my machine . At the time of installing we asked for papers they said the papers will be sent to us by courier. We have purchased this machine from dealer named RAVI SHUKLA at Address: D-115, NIRALA NAGAR LUCKNOW For Sales Enquiries: [protected] For Service Queries: (STD code of your state's capital) + 3988 3333 For Any other Queries:2788850/2788849...

Sir, We have been using Eureka Products since 25 years and after coming to Rajahmundry we bagan getting scant response and nil service from the local Eureka agent. Both our Aqua Guard and Vacuum Cleaner are under AMC (Cust code:[protected] & nil) both are active, still we dont get service. I placed request to replace the castors for Vacuum Cleaner in the month of Jan 2015 and repeated requests at least four times till now. They...

I purchased aqauguard from Eureka Forbes 1.5 years back. The RO is not working for last 5-6 days. I am calling the customer care department daily at least twice but all they say is sorry for the inconvenience and we will send our technician shortly. However, even after 5 days of registering complaint, no one has come to check the machine. Not even a single phone call from their side. This is the WORST POSSIBLE after sale service I have...

Be caution of this company they collect service AMC but they they don't come for the service whenever you call the customer care they say sorry for the inconvenience but our problem doesn't solved by any of their staff member, personally suggest not by any amc contract from this company....

1. I purchased EUREKA FORBES AQUASURE WATER PURIFIER on o6 dec2014 from reliance retail limited, kanpur. 2. The piece seems to be defective.Since purchase the machine has undergonefour major repairs to include two front filter change, motor change, additional filter and membrane repair. 3. There have been so many repairs in six months of puchase that machine has lost itz originality and in present condition is suspect of sustaining...

I purchased an Aquaguard Geneus water purifier, an expensive product, hoping peace of mind. Within a week of purchase, it stopped working (absolutely dead). I logged a service request and was told that they are putting it on high priority ( as I had no drinking water at home) and will be addressed during the day. for next couple of days I made dozens of calls and each time I was told it will be handled within some hours. I was given the number...

I got a eureka forbes ro water purifier after a year i was told to take a annual maintenance which i paid 7000 rs for two years. But after taking amc they are not providing service after repeated phone calls. For a month every day i am calling customer care for service after paying a fee of 7000 rupees they are not providing service for it....

As mentioned to the above subject i contacted the customer care many times but they are not responding properly they are just escaping.. please help e in this regard.. they told that free gift wil come within 45 days.. but already had more than 50days.. if i asked now they are not telling anythig properly...

1. Reference Eureka Forbes Contract Receipt No. 10 of bill number 23870026 dated 31 July 2014 against R.O E Green. 2. Contract was effective with effect from 31 July 2014 to 30 Jul 2015 for which an amount of Rs 4230/- (Rupees four thousand two hundred thirty only) was paid through HDFC Bank Cheque number 516683 dated 31 Jul 2014 by the complainant Col Varinder Singh, 14-B Parade Ground Road Pune Camp Pune 411001. 3. Pertinent to mention...

I Dr shadab Alam purchased your magna water purifier in march 2015, installed at metro health care 632 rang mahal darya ganj Delhi system is not working I have complaint many times this is the season of dengue and other fevers patient r suffering kindly take urgant attentintion in this regard and send staff for service your executives are assuring last 15 days but so far no any action has been taken pH.[protected]...

This complaint is regarding Aquaguard which has not been working properly since the day it is installed. We complained about it last month, the technician came and solved the issue. But the filter stopped working on 29th August and we complained on 30th about the same. The customer care representative said that the technician will come within 48 hours till date no response from your side. Now, we want you take your product back and...

I am complaining almost every alternate day for repair of water purifier, since last 25 days, to Eurohelpline. My water purifier is under warranty period. No one is coming to repair and if I am asking about the earlier complain number, person from customer care is saying it resolved but reality is; no body is coming for repair....

I am occuring a lot of problem because of eureka forbes they are not listeing are complaint and not taking any action against it that is kunal enterprises jodhpur the service is very poor and all the terms and conditon done by the company at the purchase time are 100% liar i request to the top manager of it to take the immediate action against my complaint otherwise i would go to consumer court if the action would not be taken with in five...

I purchased the Green RO on April 18th (18.04.2015 )online Inv, No: [protected], Order No:[protected] the machine took 2 months for delivering at my place and one 1 month for the installation guy to come, The installation guy told me that its a wrong machine that is sold to you buy the sales guy and he would get it replaced in 3 to 4 days time, But i have never heard from him again neither have i got any replacement, I logged...