Eureka Forbes Complaints & Reviews

Dear CEO, This our third water purifier we have purchased from your company, 1st was a simple purifier 2nd was Aqua Flow 3rd your top of the line product GENEUS WP purchased on 22nd Oct'2014. First I would like to bring to your notice that your company is giving franchise for providing services and I think you don't keep track of them. They just come to us when AMC is due and do not come during the year to provide the service....

Dear CEO, This our third water purifier we have purchased from your company, 1st was a simple purifier 2nd was Aqua Flow 3rd your top of the line product GENEUS WP purchased on 22nd Oct'2014. First I would like to bring to your notice that your company is giving franchise for providing services and I think you don't keep track of them. They just come to us when AMC is due and do not come during the year to provide the service....

I have raise Service Request No 83231677 on 31st Aug 2015 for servicing the product which is under warranty. The request is still open and every time I call in service no [protected] I get false commitment that engineer will visit asap. Its more than 2 months now and with same status. Request body don't go for Eureka Forbes product. As company don't bother to look into 2 months long pending request. Don't wast your money by investing...

Hello, It's regarding my Auaguard Magna HD RO+UV, I am using this product last 1yrs 3 month. My experience is very bad with your company, product and service. Till now I understood that your sales person reaches quickly, service person never come on time and don't take care of customer's pain. After this product was delivered, installation took 7 days, but my warranty started since the day product was delivered by courier. This is first...

Myself Dr.Nutan patil, purchased two Aqua sure on[protected] from thane ShriJi shop.for few months we get clear water. but after that we continuously getting impure water with impurity at the bottom of water container. we complaint for that. after so many times your person come for 1st servicing. he also notice that water container was with impurity. he cleans filter and assures for good service. but even that we observed impure water. now...

Sir, I purchased vaccum cleaner named as Quick clean Dx of Eureka Forbes company in January 2015 from big bazar, vasant Kunj, New delhi. That vaccum cleaner stopped working after 2 months, then i made complaint about it in month of august wherein the assured me about the repair of the said product as the same was under warranty. then after few days tecnitian came to my residence to see that cleaner and said that it's motor is faulty and...

Hi..I purchased "AG ENHANCE RO WATER PURIFICATION SYSTEM" previous year in September 2014 and now its Sep 2015 at which it stopped dispensing water and when I got it checked, I came to know that the candles need to be replaced which are so hefty in amount...PATHETIC piece of System made by Eureka Forbes...so designed that one year after they get the amount what thy want, Absolutely pathetic company and thoughts by the management...

Eureka Forbes Executive came to my house, tested the water sample and suggested to go for DR Aqua Guard magna RO+, i also purchased the product for around 19000 on July 18th 2015, within 2 months problem started, water is not getting filtered properly and the water is also had a smell i have raised 2 complaints, Complaint 1 raised on September 21, engineer came to my house and he told dust formed hence water is not getting filtered properly,...

I know eureka Forbes is not going to reply but I wanted to keep this Company as far away from potential CUSTOMERS. i was amazed to find that there are other people also being told of different numbers listed in their database which does not belong to the customer.

My case is my machine not getting serviced on time and SADLY I had hoped the customer care would help. They are a bunch of do no gooders. Believe they are outsourced...

Hi, We have raised multiple issues to resolve the issue. The service person came to our place on Aug end Sep 2015, Immediately after he left the system stopped working, we raised the issue again however another person came and he told someone else has attended so he is not responsible. The customer voice message tells that this will be attended and solved within 48 hours, Very poor response from customer care or service person. I dont understand...

Water purifier was purchased online from eureka Forbes. Details are Transaction id : 46626 Customer ID : [protected] Product Code: GWPDEUVWP00000 Product Name: AQUAGUARD ENHANCE UV + UF Quantity: 1 Amount(in Rs.): 12, 990.00 Transaction Date: 4/2/2015 10:03:19 PM Total Amount (inclusive all) 12990 Payment was made by my SBI net banking. Money deducted but till date I have not received the product. Complained...

I’m Sathyamurthy and My customer ID is [protected].
I have an Aqua Guard iNova water filter for which the AMC for 3 years was paid on 17th September 2014.
3 months once service and filters replacement on every 6 months was the agreement made.
Once your people got the money no one came for service.
I had launched a complaint on your customer care and the reference number is 83535604.
So far no one...

Shame for Eureka Forbes Pathetic service post delivery of product, improper and poor service, irresponsible attitude and harassment of the customer - Dr Aquaguard Magna HD RO by Forest park ground floor, bharati tower Bhubaneswar Orissa Hi Eureka Forbes, Customer ID [protected] : Order No[protected]. The equipment arrived on 21 july 2015 from Agent Forestpark groundfloor, bharatitower, Bhubaneswar.Executive name Akhila kumar Behera his...

We purchased Aquaguard Enhance Water Purifier from Eureka Forbes dealer. When their technician came to install and give a demo, he informed us that the purifier cannot work as it doesn't have enough pressure for the purifier to work. When we called customer center of Eureka Forbes, they too said we cannot help. When we asked the dealer to take the product back or give us another technician he too denied it. Now we are stuck! Please...

I have done online purchase of Magna HD RO+UV on 06-Sept-2015 & following are my details: Customer ID : [protected] Order No :[protected] The product is defective and also the service from the company is pathetic. Even after frequent calls/follow-ups no one turned up to fix the issue. I wanted to return the product & hence raised the refund form as on 22-Sept-2015. I have not received any confirmation email from the company so far...

I have purchased the Eurekha Forbes Product from http://www.eurekaforbes.com/ with Customer Id [protected]. When Purchasing they told for installation no need to place request. even I placed multiple requests for installation installation was not happened ....

I have never seen this much pathetic service anywhere, what you guys are providing. It's been more than one month registered a complain regarding water leaking from machine and no one rectified the problem yet... although everyday i call to the customer care and people say they will send the senior technician with in 24 hrs which they have been saying from past 1 month. We have paid the money for AMC at that time people came on time to collect...

Free purifying bottle did not come with Purchased Dr. Aquaguard Magna HD RO UV . Have mailed and called Customer care several times but they are harassing me just like anything that it will reach within this week . Every week they are saying the same thing .Worst after sales service from uereka forbes . Still have not received the purifying bottle, more than 2 months passed and still they are commiting the same statement everytime ....

We are stuck with an Aquaguard which is of no use now. We are thinking of disposing it off because Eureka Forbes seems to be not interested in customers after the product is sold. I have raised a request 4-5 times for a service technician to visit and install the machine. Nobody has turned up, and it's been more than 15 days. I had a good impression on Eureka Forbes before. But nowadays, all companies are turning fraud for the love of money....

Misbehavior of Eureka Forbes technician & non compliance.. Aquaguard un-attende & non functional for a fortnight Under contract, a victimized senior citizen held to ransom by exposing him & his family to water born diseases during monsoons CONTENTS OF THE DETAILS ALREADY MAILED TO [protected]@eurekaforbes.co.in on 21.09.2015 MAIL 21.09.2015 A EUREKA FORBES CUSTOMER FOR 4 DECADES This senior citizen and an active journalist...