Eureka Forbes Complaints & Reviews

My Inova Aquaguard was last serviced on[protected], and AMC was renewed, valid till[protected] vide Contract receipt no.[protected], From 24-08-15 Green LED was not functioning and water found coming out from bottom side of the machine, complained over telephone vide docket no [protected] dated 27-08-15, same was attended by technician Mr. Raju Ghosh, The first impression of the technician found very rude without any reason, he tried to shut...

Sir, We have been maintaining Aquaguard water filter and candles of the filter were replaced in March 2015 and filter started malfunctioning after four months i.e. in july 2015 and made complaint with the local dealer. Mechanic of local dealer visited and found that water not passing through the candles properly hence not supplying water to the tank.That I mean that the candles were of inferior quality while earlier candles were working...

I am using Eureka forbes Aquaguard Water purifier Enhance model. Whenever I raised a request for service, I had to keep on follow the customer service to track when the service will be attended. It is very much disappointing. I am experiencing the same for past 4 years. Now I came to conclusion not to use any Eureka forbes product due to poor service....

Just two days back a brand new EurekaForbes Geneus+ water purifier was installed at our home after waiting for two weeks for it to get delivered. The sales man Mr Ramar, from the Chennai T Nagar office, told us that the water will taste better than the bottle water that we buy. But to our great shock the water tastes like plastic chemical, which we fear can be carcinogenic. We tried emptying the tank several times with different setting for...

I bought eureka forbes product in july. I found problem with the candle. I called on help line no guy who picked up the phone is not ready to give complaint no. one executive visit twice but not able to resolve the complaint. he gave his office no bhandup west but no one pickup the phone. shabbir executive given me landline no, mr joseph attend that phone and he asked for complaint no....

I recently shifted location to Whitefield in Bangalore. I was originally in Sanjaynagar, Bangalore. I had called up the number and asked for someone to come and install my aquaguard. Over 2 days, i have called the number almost 15 times and received unbelievably ridiculous excuses like the concerned person has gone for tea and will return your call in 15 minutes. The person's name is Shashi and he is the most pathetic agent in this company. Remove...

I have complained in this forum before about a week ago i think regarding no giving the refund of eureka forbes water purifier. Added on that they have been calling again and again asking whether I received the product. I have told them a million times that I have cancelled the product because of extremely late delivery. i didnot get the product and cancelled it without receiving it. But they keep calling again and again asking "did you get...

I have filed a compliant earlier in this forum about a week ago. There is no status update from eureka forbes. Instead of solving the problem they are calling again and again and asking the same first question " Is the product delivered" . I have told them a million times I have cancelled the product since I received it late. They are not even processing for the refund and harassing me by calling again and again about delivery. I dont have...

Hi, I have AMC of aqua guard (eureka forbes). No one attends the same. Only when AMC is going to expire we get calls and person attend us personally. From past week i m raising the service request, but no one has attended the same stil.....

A few weeks ago i called Eureka Forbes Ltd.. customer care regarding water purifier, once i called them they registered my call and they sent a service sales representative for a demo on ( 29 july 2015 ), we are impressed by the product and asked the sales representative about the payment options available with this company, he explained us about the EMI option available for 10 months ( rs1569/- ) for each month on this product model Magna...

Hi, I raised a request[protected] last night asking for re-installation service. And I even called the service center 4 times since and they say they service request is logged in today morning. Was the service center guy sleeping or bluffing me last night? Why is no one bothering to respond when I needed drinking water. Absolutely pathetic service. This, after having Eureka Forbes for 7 years. What a shame ! Raja....

Dear Sir/Madam My Customer ID is[protected]. I have purchased AQUAGUARD ENHANCE UV WP SYSTEM on 22 Mar 2015 through Eurekaforbes official Website www.eurekaforbes.com. I have used my credit card for this transaction. My Invoice Number is #310625. At that time Eurekaforbes had given Combo offer on purchase of its product through online mode. In its Combo Offer Eurekaforbes had mention One Aquaguard On The Go Personal Water Purifier worth...

I was paid foe years service with all candles replacement on 03/03/2015(covering period up to 02/03/2017) with cash payment of rs.7430/- .But so far i give a call 20 times for servicing and a problem with sound, nobody will attend till now .My concern eureka forbes service agency is ujwala service at dammaiguda, hyderabad, contact no:[protected]...

My aqua-guard is under AMC, which is valid upto 18.01.2017 . Contract receipt No.10/24315724 Dt.19.01.2015 . The agent is Bapuji Enterproses, fatak, bharat complex, belpahar, jharsuguda, ph- [protected] . The said aquaguard is under b/d since 07.08.2015 . It was reported to the dealer & service engineer . After several persuasion they have not attended till now (Dt.21.08.2015). It is rainy season . The purpose of buying this is failed ....

This is Vamsi from Bangalore, we are using Eureka Forbes UV + Green RO water purifier from past 2.5 yrs and the product is under AMC. But recently i had a problem with the filter and 3 times service personnel came and unable to resolve the issue. Now it's not working completely even we complained about the problem and 3 days completed till now no one attended to resolve the issue, i wonder Eureka Forbes has well trained service personnel...

Hi, I am Mrs Kanchan Khanna, R/o E-71A/1, Naraina Vihar, New Delhi. I have been using the Eureka Forbes Aqua Guard since 1987. The service quality and product was very good in the initial years of its purchase. I have taken an AMC of the Aqua Guard from Inderpuri Service branch which is run by Mrs Geeta Prabhakar. I would like to bring to you kind notice that i have been highly troubled by the highly casual and callous attitude of...

I have been purchased Eureka Vacuum Cleaner on 29th june, delivered on 3rd July. I am not satisfied with performance of Product and cancelled product on July 5th. Cancelation team(Pune) was telling story like product was cancelled and Hyderabad Customer Care Team was telling story like Open Status. No One has responded properly. I am keeping sending mails/calling customer care, no response....

I have cancelled the purchase of water purifier. It has been more than 20 days there is no response of customer care. everytime the a y say we are escalating the request and nothing happens. After few days again they call me and i explain my grievance and they say they are putting in urgent request or escalating it etc but nothing happens. I am frustrated but there is not even a place where we can file our complaint . They have made everything...

I have cancelled a product I have called their customer care more than 20 times and there is no reply. And their phone never work except the numbers where they sell their product. There is no place where we can upload our complaints. Its too unprofessional. I dont know what to do and where to complain. I spoke to advocate he ggested to issue a legal notice. May be that is my last resort....

I have purchased a water purifier Magna RO + HD on 19th july 2015. They have noted down the wrong address and sent the product to another state. And even though I have been enquiring every time they said it will be delivered today. I got this response for 8 days. I cancelled the product on 27th July 2015. They gave me a reference number and again the same started i called atleast 10 -15 times and there is no response. They say they are escalating...