Eureka Forbes Complaints & Reviews

I Sahul Ameed R booked an AQUASURE AMRIT WITH KITANU MAGNET CARTRIDGE (2 QTY) online from your site Eurekaforbes.com on 7th April 2015 and made payment through online but I did not receive the product till now. My customer Id is [protected] and my transaction id is[protected]. Regards, Sahul Ameed R. Bangalore-560037 Mobile No:[protected]....

I bought Eureka Forbes Ro in December 2014 after six month my inlet water TDs change because of that the outlet water TDS down below 20 which is not drinkable water I asked to service center to look into this but they suggest you have to buy new one so this product is not worthy please go for kent to which has this option of TDS control because each time you can not change the membranes in case of change in inlet water which is not your control....

I bought Xpert in January 2015. There were hundred of choices to make but I went with eureka Forbes for being the top brand in water purification. We were hoping for the best purification and after sales service but it turned out absolutely contradictory. Place I live at has tank water/borewell supply so I opted for water purifier with TDS Controller but it's not working as it is constantly at same band(band A for municipal water) but it...

I am from Siwan Bihar. My name is Shane alam. My contact no is [protected]. I bought one aquagard water purifier. That was working properly but at the time it's not working. I am calling the service center from 10 day's some time the don't pickup & some time the say wait 1, 2 hour I am coming. Now what is this. A big company don't have good services. It's too bad. The name of your services provider. Star communication add. Siwan bihar 841226...

Today when a aqua Guard Representative came to Service my elegant RO, Informed me that some of the spares are not available and which has further damaged other spares. I feel cheated and irritated. And this company has not changed the spares within warranty and just directed the supply without replacing the spares. And now when warranty is over, they are asking money for the same spares. Their greed has further damaged the motor and my whole...

I am an eureka forbes water purifier owner. we had purchased this equipment in 2010. The service provided in the 1st few years were good. But in past few years it has become horrible. They charged Rs. 2590 for service contract renewal from 2011 to 2013 but NOT a SINGLE service was provided in these years. Even after continuous follow ups there was no response. Now I have raised a request for filter change and service contract renewal on...

If possible don't buy the products, Never go for AMC ...They never resolve your complaints.My complaint stands unresolved even after one week. I stay in chennai, Ramapuram and they have service centre just near to me .Still no one attending the calls properly.There is no Spares available with them.Their mangers are fooling me like anything.I have all their names and details .If aqua guard want to contact, I can provide....

From, K.S.Omkumar Hig 4/31, T.N.H.B Colony, Kolathur, Chennai-600099. ( [protected]). To, The Eureka Forbes, Respected Sir, I am staying in the above said address for 25 years. I am bringing to your notice that one of your Eureka Forbes Customer Sales Specialist Thiru. Kincy Mathew approached me on 14/6/2015 morning for the sale of Aqua Guard Magna(RO+UV) model and he assured us that if we book that model on that...

After a month of wait finally Dr.Aquaguard Eterniti Model arrived to my doorsteps via GATI courier (Docket No.[protected] absolutely late delivery. and now since 22ed July 2015 i am waiting for INSTALLATION. nobody from the company has called, this is a pathetic display of professionalism, i expected more from a company this big. i demand an installation as soon as possible or i want my REFUND back. invoice no. [protected] order no.[protected] (GWPDDETRN00000...

I had ordered Acquaguard Reviva Order on Eureka Forbes website on 21st July 2015. I had made the payment online through my credit card. My customer id is [protected] with Eureka Forbes. When I made the purchase I was promised that it will be delivered and installed with in 1 week of making payment. Ever since I ordered am trying to follow up regarding with my order through email and phone but not for once did I got any proper response....

I have recently online purchased Dr- Aquaguard Booster from your eurekaforbes site, before purchase I got simple understanding for the product from your employees - Prashant Jadhav/Vinay Tiwari Employee ID - 9084424. I have a BAD experience while speaking to them on his Cell for follow up of product delivery, after purchasing a product using their employee Id for getting commission from eurekaforbes Now they are not picking call(vinay)...

I have purchased a new Eureka Forbes Water purifier. As per seller, the installation and demo will be done by Eureka forbes representative free of cost. For installation and demo, I have registered a request on[protected]. The request number is 92459954. Nobody is coming for installation and demo. Daily I am calling Eureka forbes at [protected] and the person attending the phone is telling soon he will send somebody. They are not giving me...

I had initiated a return of product on 2nd of August and am calling them thrice daily for update. every time i hear is that back end team will call you. But till date i have not received any response from any one. Please let me know when will this be confirmed. As i am really upset and tired with the entire waiting. 92512077 is the complaint number and am not sure how long will i have to wait and by then a month will get over...

I have purchased Eureka Forbes RO+ UV filter (reviva)for my family . I am an exixting customer of your products since 8 years. I shifted my house. I want to re install the product at new premises. I called on your customer service centre on[protected]., I lodged dismantelling and re installation request on[protected].My request no . is 92483393, your secvice centre executives told that they will attend the request with in 24 hours. no one...

My Complaint no . is [protected], [protected], customer id : [protected] . I have atleast made 25 calls to customer care . I have purchased Eureka Forbes RO+ UV filter for my family . But it stopped working on 15th July . Have got the customer care complaint number through SMS ( [protected] ) . There has been no response from them . Every time they say, technician will be at your doorstep today . My wife is Pregnant and i have to purrchase water...

I have purchased Aqua guard Reviva RO from Eureka Forbes on contract for 2 years for free service during the period. I made several complaints with Complaint no. [protected], [protected], [protected] . Since, more than one month has bben passed, But, no one properly attended the complaint. Ritesh Kumar [protected]...

I have purchased a Water purifier from them (RO+UV system), Initially they suggested a model for me and collect the advance amount and after that they delivered some other device which is more costlier than the committed, and after that the installation not yet done but when I approached them again and again they told that the particular model could not be installed in my home, So when I asked for the refund of my amount they are telling...

I have purchased Wet & Dry vaccum cleaner from eureka forbes website under the guidance of the Employee Mr. Yogesh, i have done the payment using my credit card (EMI Option) on July 9. i was notified that within 8 working days product will be delivered. on 17 July i received call from Gati transport that my product has been received but no payment information updated, eureka forbes people booked the product on COD (Cash on Delivery) actually...

Have online ordered Dr. Aquaguard compact on 25th June 2015, as per commitment by Eureka forbes telesales team, the ordered product will reach to me within 7 days. I had continuously followed status delivery status, however had not got satisfactory answer from customer care team. One of Eureka forbes executive has assured that, logistic team will call me within an hour however, a complete day is passed and I had not received any call from...

With reference to my customer ID [protected], I had booked online Aquaguard Reviva UV on 29.06.2015. While booking Eureka Forbes had ensured the delivery within 8 days, but till date we have not received the purchased product except Aquaguard On the go as coplimentary. I tried to contact on helpline number, nobody replied properly. After paying the full amount through online, now we are feeling cheated by a reputed company like Eureka Forbes....